Central Houston Nissan

Everything was great and directed at me. Price,service,And most of all Carl Price. This is the second time I bought a vehicle from them. I would go back in an instant. I went to another Niss Price,service,And most of all Carl Price. This is the second time I bought a vehicle from them. I would go back in an instant. I went to another Nissan dealer, never again. It is a great vehicle. Most of all, after I called in, it was like everything was already done. I set a price and it fell below my expectations. Thank You, Carl Price and Baker-Nissan. Stanley More

All the emloyees (Mr. Haley and 2 financial advisors)I dealt with were very understanding of my needs and what I expected from a dealer. The overall experience was more than I expected. dealt with were very understanding of my needs and what I expected from a dealer. The overall experience was more than I expected. More

Although the price wasn't the lowest I could find, the quality of the vehicle (a 2011 Ford Flex), the helpfulness of the staff and the willingness to work with my busy schedule was instrumental to thier w quality of the vehicle (a 2011 Ford Flex), the helpfulness of the staff and the willingness to work with my busy schedule was instrumental to thier winning over my business. Carl Price is a great guy and I wish him good luck in future months. John Williams More

Shelby Allen provided fantastic customer service. Very professional and knowlegable regarding Nissan Inventory. Mr. Allen answered all my questions and found a vehicle that was within my price range and h professional and knowlegable regarding Nissan Inventory. Mr. Allen answered all my questions and found a vehicle that was within my price range and had all the features I required. He made the sales experience comfortable and presented me with several options. The vehicle I purchased (Altima 2.5S 2010) had just been brought in to the dealership. Mr. Allen was able to have the vehicle maintenanced, detailed and ready for me to take home same day which was no small feat given the activity in the dealership that day. I walked away feeling like I got the vehicle I wanted at the price I was ready to pay. I will return to Mr. Allen when ready to upgrade and will refer him to friends and family. James Green Houston, Texas More

What I dread most about purchasing a car are the salesmen. They are usually very aggressive, pushy and tell tall tales to persuade me to purchase the car that my heart was not set in. Things chan salesmen. They are usually very aggressive, pushy and tell tall tales to persuade me to purchase the car that my heart was not set in. Things changed for me at Baker Nissan because my first purchase there was by far the best experience I’ve ever had (with a salesman and purchasing a car). Both Chris Bennett and Carl Price let me work at my own pace without any pressure of time or commitment. The first car I picked, Chris gave me a quick overview of I needed to know about the car. He then gave me the keys and walked away so that I can check out the car at my own pace. When I asked if I can check out a different car, he never showed me the impression that he was irritated or bothered with me changing my mind. It was extremely hot at 106 degrees, yet he simply gave me the keys, gave me quick overview of the features and left me with the car. I was glad I had the chance to check out the options so that I can make the purchase that my mind was set on. I told him what I wanted and that was when they both worked with me on price. At the end, Carl handed me the keys and gave me a thorough overview of all the features of the car. I was at awe with his knowledge and patience. Both Chris and Carl were great to work with. They teamed up and gave me the best deal that I can ask for. They were honest, thorough, and very far from being pushy. I walked away without any buyer’s remorse. I was so pleased with my experienced that I came back 3 days later to purchase a truck for my husband. That deal was even better. Now we are both happy with our purchases. Thanks Chris and Carl for all you’ve done for me and my family. VOOM, VOOM! More

Kohl did a great job in assessing my needs, identifying the right vehicle for me, and delivering on all apsects of the sale. He went above and beyond when I lost a set of keys by delivering them to my hom the right vehicle for me, and delivering on all apsects of the sale. He went above and beyond when I lost a set of keys by delivering them to my home which he didn't need to do. Needless to say, I was very impressed. More

Horrible experience!! Had everything done before we even got to the lot including financing, or so we thought. We made sure we were approved, found the vehicle we wanted and made sure it was at the South de got to the lot including financing, or so we thought. We made sure we were approved, found the vehicle we wanted and made sure it was at the South dealership so we could look at it when we got there. We were assured the vehicle was on the lot and ready to go when we got there. The vehicle we were trying to finance was not there when we arrived and we were told it was sent to auction because it did not pass inspection. Why would they even put a vehicle online to sell if it won't pass inspection?? The website is apparently never updated, so the salespeople have no idea what they have on the lot. When we stayed to find a replacement vehicle to purchase, the only ones they said we in our price range were disgusting, had no a/c or they were tiny and only one was even close to the price we originally were looking for. The salesmen tried, but there was NO organization to the lot, the website couldn't help and the manager kept sending them after vehicles we didn't even want to look at! We were on a very limited time schedule and tried to make sure everything on our end was done to expidite the sale, but unfortunately after several hours of sitting and waiting for them to find a comparable vehicle, we were out of time and left. I doubt very seriously I will go back and would not recommend this dealership to anyone I know!! More

This is the second time for me to buy a new car at Baker Nissan South. The first time, the experience was very enjoyable and I came home with a brand new car for my wife. We are very happy with the selectio Nissan South. The first time, the experience was very enjoyable and I came home with a brand new car for my wife. We are very happy with the selection. This time around, the sales people were very helpful and courteous. They were able to offer me a deal that I could not refuse. I had three other dealerships that offered me excellent deals. But, Baker Nissan outdid them all. I am very pleased for the help that Paul Hopkins, GSM and Suzette Nguyen were able to provide. Especially, I was very pleased with the work Chris Bennett did to help me reach a deal. I greatly appreciate all they did and will recommend anyone to this dealership. My wife and I love our car and wish everyone would own a Nissan. More

My husband and I saw Baker Nissan South across the highway from the Honda Dealership and decided to come and see what they had to offer. We were met by a salesman (Carl Price). He was super nice to d highway from the Honda Dealership and decided to come and see what they had to offer. We were met by a salesman (Carl Price). He was super nice to deal with and was honest in answering my questions. We found a SUV that we liked very much and decided to end our search by purchasing this vehicle. The year on the windshield of the vehicle was listed as 2011 but in their database and according to the VIN, the car was actually a 2010. They also had the wrong color for this vehicle listed in their database. Carl Price had to leave work and left us with another salesman who was not helpful. The sales manager, while negotiating a purchase price for the car, told us that he could not come down $1000 on the price because it was a demo car. The car was not a demo, but rather a pre-owned vehicle. Together the sales manager and the salesman promised us that they would fix the small chip on the bumper. We explained that we lived out of state and that we would need it to be done before Sunday (the day we would be heading back home) and they said that was fine. We did a joint credit check because we were doing a joint car loan and financing with Nissan. They offered us a low interest rate of 1.99%. They drew up the contract and had me sign some parts of the contract and I asked where was my husband supposed to sign? They didn’t remember it was a joint car loan even though they ran both of our credits. That contract was discarded and a new one was printed out and both of us signed this one. I asked for a payment mailing address and Suzette and Al Garza told us that it would come in the mail. Upon finishing up the contract, we asked when they would have our vehicle body work complete and they gave us a deer in the headlights look. Apparently their body shop only works during the weekdays, but we came to a decision that we would get the body work done at a Nissan dealership near our house and that Nissan Baker would pay them. Leaving that dealership that evening, both my husband and I felt very unsettled. We were concerned that there were so many problems with the car purchase but after some thinking we thought that there would be no more problems since the contract was completed. WRONG!!!! I had problems getting the dealership to call the dealership near my home to arrange payment for the bodywork. After a few times of calling each dealership to figure out the communication issue, they did finally communicate and the paint chip was fixed. A few weeks later, I was beginning to wonder where notification was as to where our first payment was to be sent. A few days later, I (not my husband) received notification that the financing for my loan was not accepted. I was quite concerned about why the financing for this loan was not accepted and was wondering why this only had my name and not both of our names on it. I called the dealership and was told that my financing was declined temporarily because they accidentally pushed the first incorrect contract through. They also mentioned that the second contract that we signed was also invalid because it needed an arbitration agreement (which was standard among contracts). Once a third contract and arbitration was signed, the financing would be accepted. They asked us when we would be coming in to sign the contracts, to which we replied we can’t. We don’t live in the state and this is not our mistake. They told us that our contract was not valid until this was signed and that they would overnight a new contract to us. In return for signing a release in full (arbitration agreement), they would make our first payment for us. The finance manager told us that it would be in the mail shortly and asked us for our mailing address. It was not sent until over a week later and was sent to the wrong address. After some time, the car dealership does do what they promised, by paying our first payment. We ended up getting a payment address and were able to pay our second and third payments. The Nissan Motor Acceptance Corporation (NMAC) website which allows you to keep up with your billing statements and payments still does not show that we have paid anything even though they cashed our checks on August 8th. I call and check on this last week and they said that it should update with 72 hours of payment processing. It is August 22nd and it still shows no update. I also ask about where our license plates and registration are and NMAC says they can’t tell me because the dealership has not even sent over the title to the vehicle. They told me that I needed to call the dealership and look into this problem. We purchased this vehicle in May and we still do not have a license plate and/or registration. I call the dealership, get a voicemail, clearly leave my name and number twice and ask for a call back to which no one calls me back. I do not feel that buying a car should be this much trouble. I love my Nissan, but I will never buy another Nissan again. This stress this dealership has caused me far outweighs my love for my car. Please think twice about buying from this dealership and if you do, DO NOT FINANCE with Nissan. Go somewhere else for financing . . . the finance department at this dealership is INCOMPENTENT. Save yourself many headaches. More

Ronald Haley did a great job! He was very patient in dealing with the noise of my two little kids. Overall my car buying experience was very pleasant. dealing with the noise of my two little kids. Overall my car buying experience was very pleasant. More