Central Houston Nissan
Houston, TX
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Had a nice experience this past weekend. Chris was initially tied up but he left me the keys to the keys to car I was interested in while he finished up with another client. It was nice to look at the initially tied up but he left me the keys to the keys to car I was interested in while he finished up with another client. It was nice to look at the car alone. Chris ran over but had his colleague Kohl test drive with us. Sales transaction was also smooth and concise. More
Pretty much very straight forward, the quote I was given by Kohl on the internet, price and accessories, was spot on, and there were no surprises. Even though the vehicle I was looking for was not in stock by Kohl on the internet, price and accessories, was spot on, and there were no surprises. Even though the vehicle I was looking for was not in stock, and in a very limited supply, they were able to locate one a considerable distance away and have it delvered to Baker Nissan in a few days. Good job! This was the third vehicle I've purchased from Baker Nissan (formerly Baker Jackson Nissan) in the last 14 years, and I don't plan on using another dealer when its time to make my next purchase. More
My experience was great. The customer service was good and everyone made the overall experience one of a kind! Every aspect was handled in an efficient manner and they worked to get what I wanted. and everyone made the overall experience one of a kind! Every aspect was handled in an efficient manner and they worked to get what I wanted. More
Everything was great and directed at me. Price,service,And most of all Carl Price. This is the second time I bought a vehicle from them. I would go back in an instant. I went to another Niss Price,service,And most of all Carl Price. This is the second time I bought a vehicle from them. I would go back in an instant. I went to another Nissan dealer, never again. It is a great vehicle. Most of all, after I called in, it was like everything was already done. I set a price and it fell below my expectations. Thank You, Carl Price and Baker-Nissan. Stanley More
All the emloyees (Mr. Haley and 2 financial advisors)I dealt with were very understanding of my needs and what I expected from a dealer. The overall experience was more than I expected. dealt with were very understanding of my needs and what I expected from a dealer. The overall experience was more than I expected. More
Although the price wasn't the lowest I could find, the quality of the vehicle (a 2011 Ford Flex), the helpfulness of the staff and the willingness to work with my busy schedule was instrumental to thier w quality of the vehicle (a 2011 Ford Flex), the helpfulness of the staff and the willingness to work with my busy schedule was instrumental to thier winning over my business. Carl Price is a great guy and I wish him good luck in future months. John Williams More
Shelby Allen provided fantastic customer service. Very professional and knowlegable regarding Nissan Inventory. Mr. Allen answered all my questions and found a vehicle that was within my price range and h professional and knowlegable regarding Nissan Inventory. Mr. Allen answered all my questions and found a vehicle that was within my price range and had all the features I required. He made the sales experience comfortable and presented me with several options. The vehicle I purchased (Altima 2.5S 2010) had just been brought in to the dealership. Mr. Allen was able to have the vehicle maintenanced, detailed and ready for me to take home same day which was no small feat given the activity in the dealership that day. I walked away feeling like I got the vehicle I wanted at the price I was ready to pay. I will return to Mr. Allen when ready to upgrade and will refer him to friends and family. James Green Houston, Texas More
What I dread most about purchasing a car are the salesmen. They are usually very aggressive, pushy and tell tall tales to persuade me to purchase the car that my heart was not set in. Things chan salesmen. They are usually very aggressive, pushy and tell tall tales to persuade me to purchase the car that my heart was not set in. Things changed for me at Baker Nissan because my first purchase there was by far the best experience I’ve ever had (with a salesman and purchasing a car). Both Chris Bennett and Carl Price let me work at my own pace without any pressure of time or commitment. The first car I picked, Chris gave me a quick overview of I needed to know about the car. He then gave me the keys and walked away so that I can check out the car at my own pace. When I asked if I can check out a different car, he never showed me the impression that he was irritated or bothered with me changing my mind. It was extremely hot at 106 degrees, yet he simply gave me the keys, gave me quick overview of the features and left me with the car. I was glad I had the chance to check out the options so that I can make the purchase that my mind was set on. I told him what I wanted and that was when they both worked with me on price. At the end, Carl handed me the keys and gave me a thorough overview of all the features of the car. I was at awe with his knowledge and patience. Both Chris and Carl were great to work with. They teamed up and gave me the best deal that I can ask for. They were honest, thorough, and very far from being pushy. I walked away without any buyer’s remorse. I was so pleased with my experienced that I came back 3 days later to purchase a truck for my husband. That deal was even better. Now we are both happy with our purchases. Thanks Chris and Carl for all you’ve done for me and my family. VOOM, VOOM! More
Kohl did a great job in assessing my needs, identifying the right vehicle for me, and delivering on all apsects of the sale. He went above and beyond when I lost a set of keys by delivering them to my hom the right vehicle for me, and delivering on all apsects of the sale. He went above and beyond when I lost a set of keys by delivering them to my home which he didn't need to do. Needless to say, I was very impressed. More
Horrible experience!! Had everything done before we even got to the lot including financing, or so we thought. We made sure we were approved, found the vehicle we wanted and made sure it was at the South de got to the lot including financing, or so we thought. We made sure we were approved, found the vehicle we wanted and made sure it was at the South dealership so we could look at it when we got there. We were assured the vehicle was on the lot and ready to go when we got there. The vehicle we were trying to finance was not there when we arrived and we were told it was sent to auction because it did not pass inspection. Why would they even put a vehicle online to sell if it won't pass inspection?? The website is apparently never updated, so the salespeople have no idea what they have on the lot. When we stayed to find a replacement vehicle to purchase, the only ones they said we in our price range were disgusting, had no a/c or they were tiny and only one was even close to the price we originally were looking for. The salesmen tried, but there was NO organization to the lot, the website couldn't help and the manager kept sending them after vehicles we didn't even want to look at! We were on a very limited time schedule and tried to make sure everything on our end was done to expidite the sale, but unfortunately after several hours of sitting and waiting for them to find a comparable vehicle, we were out of time and left. I doubt very seriously I will go back and would not recommend this dealership to anyone I know!! More