Central Houston Nissan
Houston, TX
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It started early friday morning in route for a routine oil change. I went to clear lake infiniti and put my car into service, while there i wanted to check out my options for trading in my car, the option oil change. I went to clear lake infiniti and put my car into service, while there i wanted to check out my options for trading in my car, the options were not my cup of tea. once i left Infiniti, i called Baker Nissan south and was connected to Jeff, whom i believe is a GM there. Real gentleman. I gave him some options i was looking for and he notified me to come in and he will set me up with his number one guy Chris Bennett. I came in that afternoon after work hours and I met Jeff and Chris. Chris then introduced himself and the dealership to my wife and I and led us to the options i spoke of over the phone. He had the car ready for a test drive, upon return we asked Chris for another color. and to our amazement he had it in stock. My wife and I asked for a little time to decide and Chris gave us that time, then we came inside to make a deal. While getting numbers to an agreeable number, there was never a point that my wife and I ever felt as if our sales person has abandoned us. If Chris assisting a customer that came in knocking at his door, Jeff stepped right in to keep our spirits high. I will say i admire that Chris and Jeff would tag team in a positive way, because if i was that customer knocking on chris's door I would want to feel a priority. Kudos to you two gentleman. Once everything was set, ,we visited Tim in finance, he assisted us with many options and the final number, there was a little difference due to my trade in, and Tims boss, I cant remember his name, stepped up to the plate and was able to pave the way to help completing the sale. Tim then helped up with the paperwork and we were soon complete, Tim also did a great job also. Chris then met us and had our vehicle washed and ready to go. Jeff also met us in the lobby and congratulated us on our new purchase. I approached both with great gratitude of A-class patience and fairness. Something I was lacking at the Infiniti Dealership. Chris then led us out to our new vehicle and assisted us with transferring items from our g35s to our 370z. Now noticing that we closed the dealership we thanked everyone and took pictures of the vehicles before we left. I work in an environment where customer service is prided at being 1st on our list, and it really goes along way in my book when I receive this treatment. I will say to the gentlemen at Baker Nissan South, Thank you for making our experience first class. Tristan & Trisha More
Baker Nissan South was my 5th dealership to visit, I have no issue walking away from a dealership. My friend recommended Chris Bennett and she was right, he was knowledgeable about his product and I had sev no issue walking away from a dealership. My friend recommended Chris Bennett and she was right, he was knowledgeable about his product and I had several questions the other 5 dealerships could not answer. I knew what I wanted, I knew the price of what I wanted and Chris delivered. He was extremely attentive, no B.S. (which I truly appreciated), fair and responsive. I came in late, he stayed with me until I finished signing the bottom line. Being a female purchasing a vehicle is usually one of the worse experiences. I do not receive anything for writing this review but wanted to let everyone know my experience was delightful and I assure you I have not had that experience previously. He is a gentleman and his customers are treated with respect. I also enjoyed Chris Cole, sales manager. He was receptive to my needs and fair. I will direct everyone who might ask about my AWESOME truck to Chris and Baker Nissan South. VERY satisfied customer! More
The sales representative did not haggle over price, he just offered me the best deal. i gave him my options i wanted, what i had to put down and where i wanted my payments to be. He was ready for our appo just offered me the best deal. i gave him my options i wanted, what i had to put down and where i wanted my payments to be. He was ready for our appointment. and i was only there for one and a half hours. he did not take up an execessive amount of my time. More
I would like to express my overall experience from my visit and purchase at Baker Nissan SOUTH (Houston,TX). Trust me when I make the following comments because I'm not getting paid a penny to write this visit and purchase at Baker Nissan SOUTH (Houston,TX). Trust me when I make the following comments because I'm not getting paid a penny to write this review. I feel its important to spread the word about how WONDERFUL my experience was at Baker Nissan. Chris Bennett was AWESOME & VERY PROFESSIONAL. He made sure I was happy and pleased from beginning, to the time I signed my loan papers. The reason why I'm taking my time to write this review is because I feel it's important to let the public know that he was great and very knowledgeable at what he does. Not to leave out Jeff Waite, he was very patient and also very knowledgeable in his area of expertise.He made sure I understood everything about my truck prior to purchase. These 2 guys make a great team and they both made sure I was satisfied from the first time I walked through the door until the end. They BOTH made my purchase a wonderful and stress free experience. The customer service is outstanding! Chris Bennett & Jeff Waite, keep up the OUTSTANDING work and I will see you soon on my next service visit. Please visit Baker Nissan South for your next car purchase, new or used. Antoinette Calhoun Satisfied Customer More
I was recommended to Baker Nissan South and Shane Williams by my friend Tom McLauren. He had just purchased a Nissan Titan and he has always received excellent services and deals on new cars and truc Williams by my friend Tom McLauren. He had just purchased a Nissan Titan and he has always received excellent services and deals on new cars and trucks. So I decided to go and check it out. He was right. I received excellent service from Shane Williams and I am very happy with my new truck! More
I sent out pricing request to all dealerships in an 80 mile radius of my home and Kohl Young was the ONLY internet response that I got that was exactly what I was looking for (no "bait and switch"), no ha mile radius of my home and Kohl Young was the ONLY internet response that I got that was exactly what I was looking for (no "bait and switch"), no haggling and no games from start to finish. His manager Jeff Cole also followed in the same manner and I was able to conduct the entire transaction without a single misrepresentation. I was in the automotive business for 8 years and this is how the process is supposed to work. They also had the best price by far over the other 10 dealerships I contacted. When I need another vehicle or a friend is looking, this will be the people, dealership and location I will recommend. Something to be said for a family run organization and not the big corporate. More
I would definitely recommend Shelby Allen and the team at Baker Nissan South to anyone looking to get a new Nissan. Everyone worked very hard to get me the deal I wanted and make sure I left the dealership Baker Nissan South to anyone looking to get a new Nissan. Everyone worked very hard to get me the deal I wanted and make sure I left the dealership happy. Anyone looking for a dealer who is patient and hard working should call Baker Nissan South, and ask for Shelby Allen. He will make sure you feel secure and satisfied with your purchase before you leave. Great service! I will be sure stick with Baker Nissan South in the future! More
Mr. Edward Jackson did an awsome job from start to finish. He made my car buying experience wonderful. I will recommend Edward Jackson to my family and friends. Best customer service ever!!! finish. He made my car buying experience wonderful. I will recommend Edward Jackson to my family and friends. Best customer service ever!!! More
This dealership fills all of my needs and is full of friendly, helpful and knowledgeable people. It is a little over a mile from my house... very convenient. friendly, helpful and knowledgeable people. It is a little over a mile from my house... very convenient. More
From the time we walked into the dealership till the time we last walked out with our daughter's new Rogue, we were treated extremely well. Kohl Young was friendly, knowledgeable and not once did we feel any we last walked out with our daughter's new Rogue, we were treated extremely well. Kohl Young was friendly, knowledgeable and not once did we feel any pressure. Kohl made sure we knew everything about the car we were buying, took us all on test drives, had the car detailed and ready for us to pick up just as he said he would, plus installed the accessory we wanted for the trunk! We left the dealership feeling very good about the choice we made - switching from loyal Chrysler customers to now, a Baker Nissan customer. We will be back and asking for Kohl when we are ready to trade in one of our other cars! More