Central Houston Nissan

A dedicated sales person, Chris Bennet, with great enthusiasm was asked to help me and upon my arrival he was energetic and ready to help. His customer service and understanding of my needs were excel enthusiasm was asked to help me and upon my arrival he was energetic and ready to help. His customer service and understanding of my needs were excellent. I made him aware of my experience at Sterling McCall Nissan dealership and he made sure that the bad experience I had there was history and I was dealing with professionals who cared about the customers. Overall, very satisfying experience with him and I will send my family and friends to Baker Nissan because of positive experience with Chris Bennet. Thanks to everyone who made this experience possible at Baker Nissan. More

I put a lot of work into my Nissan purchase. Coming from a family of car dealers, and visiting 4 dealerships, I was not an easy sell. Baker Nissan had the best price in the end, the two men I dealt with w a family of car dealers, and visiting 4 dealerships, I was not an easy sell. Baker Nissan had the best price in the end, the two men I dealt with were awesome! Low sales pressure, I left the dealership twice prior to my purchase and they did not hound or push for the weeks in between. By the time I was ready to purchase they didn't have my car and had one brought in by a flatbed. I would recommend this dealer to all my family and friends. Especially Chris and Jeff. They are good at what they do and honestly have your best interest in mind. After the purchase I again was impressed with these two men. On a busy Saturday with the dealership packed my husband who had not met these guys went to meet them, set up bluetooth etc. Chris was with a customer, saw us drive up, came right over, met my husband, answered questions, set up bluetooth... By the time we hit the door to the dealership here comes Jeff. That showed us that you are still important even after the purchase! I can't recommend this dealership enough, especially Chris and Jeff!! More

Ed Jackson was wonderful. Very friendly, and not because he was trying to sell me on anything. I went in to pick up a compnay car and he treated me fantastic, even gave me a tour and introduced me to staff he was trying to sell me on anything. I went in to pick up a compnay car and he treated me fantastic, even gave me a tour and introduced me to staff members in other departments. If you are in the market, I would go see Ed. More

These 4 Gentlemen were/are awesome! I had high demands but on a tight budget and I know I drove them crazy ;)Chris Bennett did promise I would leave there happy and he was right. He did everything he coul but on a tight budget and I know I drove them crazy ;)Chris Bennett did promise I would leave there happy and he was right. He did everything he could to make sure I got almost what I wanted (due to my budget). Chris went above and beyond to find the car I would enjoy driving and made sure I still had low monthly payments. He kept me updated and answered all my questions through out the days and if he could not answer them he made sure to have someoene else call me promptly with an answer. Most of all, he DID NOT play the sales games. He was very straight forward! They were all so friendly, professional and greeted me each time I was there. I highly recommend these gentlemen and dealership! Good Jobs Guys! More

I was having a very long and hard day at work and then i had to go to Nissan and buy some parts for my nissian murano. I was really hesitant to go but i did. When I got there David in the parts department s had to go to Nissan and buy some parts for my nissian murano. I was really hesitant to go but i did. When I got there David in the parts department starting to help me and he was very helpful and explaining what the difference was in the parts and importance of them. He also explained the importance of doing regular maintainence on my car and the benefits of using OEM parts vs. after market ones. I am a single mom and really apprecitate his patience and the time he took to explain everything to me. I live in sugarland but will definitey drive to baker because of my wonderful experience with David. Thanks Nissan!!!!!!!!!!! Jenny More

Chris Bennett and Paul Hopkins were wonderful to work with. I had an overall great experience and I left with a smile on my face! with. I had an overall great experience and I left with a smile on my face! More

Chris is an EXCELLENT Salesperson ! Chris went far and beyond to make sure that we were satisfied and most importantly he made sure that the deal went threw ! A real BIG THANKS goes to Curtis Joston as we beyond to make sure that we were satisfied and most importantly he made sure that the deal went threw ! A real BIG THANKS goes to Curtis Joston as well ! Together they make a REAL good team !!!!!!!! More

Everyone at this dealership was exceptionally friendly and willing to help you in every way. I worked with Chris and he was awesome. He was the first person to help me when I went in to test drive a car a and willing to help you in every way. I worked with Chris and he was awesome. He was the first person to help me when I went in to test drive a car and he helped me throughout, until the moment I left the dealer driving away in a new car and feeling very satisfied about it. Chris was great in getting all of the information I needed. I had a few specific questions that wasn't his expertise, and instead of trying to satisfy me, he brought another guy over to explain some things to me about the car. Then he helped me through the buying process. Some people think buying a car is painful, not so at this place. I felt like I was really taken care of and would recommend anyone interested in buying a car to stop by Baker Nissan. Ask for Chris. More

Bought a new Pathfinder from Baker. They had the exact vehicle I wanted to buy and I knew what I was willing to pay for it. Worked with Jeff Kirkpatrick in their internet department. Jeff was easy to wo vehicle I wanted to buy and I knew what I was willing to pay for it. Worked with Jeff Kirkpatrick in their internet department. Jeff was easy to work with and negotiations were done over the internet. We quickly agreed on price and there were no "surprises" or "misunderstandings" once I got to the dealership, which would have been a deal killer for me. The driveout price turned out to be exactly what Jeff said it would be, and he even drove the vehicle to my house...I'd call that's very good service. More

Why, because On Tuesday, January 24th,2012, my daughter, my Godson, and I visited Baker- Nissan South. The weather was bad, it was raining and the wind was blowing. We were greeted by salesman Lawrence Ja my Godson, and I visited Baker- Nissan South. The weather was bad, it was raining and the wind was blowing. We were greeted by salesman Lawrence Jackson. Lawrence introduced us to Used Car Sales Manager Jeff Waite. Jeff showed us a tan Toyota Solara and a royal blue Honda Accord. Jeff and I agreed that the Honda was more practical for my daughter than the Toyota. My daughter, Lawrence and Godson took the Honda for a test drive. We really liked the royal blue Honda, so I agree to have my credit report disclosed under the contingent that I would be purchasing that vehicle. Lawrence gave me the necessary paperwork to sign, including the car fax report. Lawrence insisted that we take the royal blue Honda home that night. I declined. I expressed that I would return the following day to drop off the deposit check and to pick up the car so my mechanic could check the car before the final paperwork was signed. On Wednesday, January 25th,2012, my daughter, my Godson and I returned to Baker- Nissan South. Lawrence Jackson was not available, so Frederick Penny made himself available. I expressed to Frederick that we were picking up the car (royal blue Honda) so I could take it to my mechanic for an inspection. Frederick said it was against policy and that we could not take the vehicle overnight. I then ask Frederick if Jeff, the sales manager, was available. I also asked Frederick about a burgundy Honda that I saw offered on the Baker-Jackson South web page. Jeff greeted us with the paperwork that I had signed on Tuesday. In the meantime Frederick drove a gray Honda to the front. Both my daughter and I were a bit confused because this gray Honda was not the car that she test drove. Frederick looked at the VIN number on the paperwork. He said, “202222B, that’s the VIN number, see 202222B it’s on your paperwork, look 202222B.” I then said, “To Be or Not To Be, that car parked out front is not the car my daughter test drove. Yes I may have signed all of the paperwork for that gray Honda, but that is not the same car. My daughter test drove a dark blue Honda.” Jeff insisted that the gray car looked blue. Yep, the ole “Bait and Switch.” My intelligence was insulted. Jeff continued to insist that this gray Honda was the same car from the night before. My daughter and I looked at each other in awe! We could not believe what was happening. Jeff then escorted us on a “wild goose chase” looking for the blue Honda in the lot of used cars. While on the “wild goose chase,” my daughter spotted a Nissan the same color as the first Honda she test drove, she ask my Godson, “What color was the car we rode in last night? Was it this color blue? Or was it this color?” pointing to the second Honda (Gray). My Godson said, “It was blue.” Jeff explained that in his twenty something years of selling cars, he had never h had anything like this to happen. He then took the keys and went to his office. I was in shock. I said, “So, that’s it! You don’t have anything else?” He said,” No!” I asked another salesman where was Jeff’s office because I was still in shock. After talking to Jeff Waite for a few minutes, I realized that he was not going to admit that this gray car was not the same car, so we left carless. I didn’t dislike the gray Honda, but it was the principal of the matter. Don’t insult my intelligence, or my daughters or my six year old Godsons. I am appalled that Lawrence Jackson and Jeff Waite would allow me to sign paperwork for a vehicle that I had not approved. That is deceptive, deceiving and unacceptable. More