Central Houston Nissan
Houston, TX
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I went in to Baker Nissan because a co-worker of mine had me drive her there one day for an oil change. I always thought I had wanted a Nissan because I really liked my sister in laws Murano. My old car was me drive her there one day for an oil change. I always thought I had wanted a Nissan because I really liked my sister in laws Murano. My old car was on it's last leg. I went in last Saturday to Baker Nissan with a bad attitude. Chris Bennett walked up to me and we went in his office. Mind you I had two young boys in tow! Right when I sat down with my bad attitude Chris right away diffused me. He talks fast and sounds like he is from Louisiana but he is actually from Texas! :) I liked him right off the bat. I was very defensive since this was the first place I looked for a car. Before I even saw the car I thought I wanted I had already met his manager and General Manager. They are all very nice and I love the fact that Baker Nissan is family owned. They all made me feel very welcome and my kids loved Chris because he bought them smoothies from the smoothie truck! :) We finally went to test drive my car I would buy and I loved it right away! Chris told me in detail about everything on the car. I was very impressed because he knew his stuff. I have been in sales for many years so I know how important this is. It took me 4 days to buy the car and Chris was very patient with me. I had a great experience!!! More
Everyone we had dealings in purchasing our Murano SV answered all our questions and concerns in a very straight forward way. Thank you guys. We are very happy with our new car. Cons answered all our questions and concerns in a very straight forward way. Thank you guys. We are very happy with our new car. Cons More
I was very satified with Keldrick and Yasin professionalism, their effort to work with me on my desires and needs was great. I like how my wife and family was treated. I also liked the way K professionalism, their effort to work with me on my desires and needs was great. I like how my wife and family was treated. I also liked the way Kevin and Alex (sales managers) worked with us. My overall experience at the dealership was very good. More
The sales rep. was very upset when i decided not to purchase the vechicle after waiting for over four hours, when i reqested for my keys to my personal vechicle, they would not return them to me. purchase the vechicle after waiting for over four hours, when i reqested for my keys to my personal vechicle, they would not return them to me. More
This is the 2nd time in a couple of years that Memory Stewart, Bookeeper, has assisted me and my family when we traded in our cars and had monies coming back to us on warranties, gap and maintenance agre Stewart, Bookeeper, has assisted me and my family when we traded in our cars and had monies coming back to us on warranties, gap and maintenance agreements. She, both times, was friendly and professional. She gathered the information needed, and made sure my concerns were handled in a timely manner. We were impressed with Memory. What a great representative of Baker Nissan. Thank you Memory. More
chris bennett is great salesman you get what he promise i was real happy with the way he handle purchasing my new car i recomend him to everyone thanks chris i was real happy with the way he handle purchasing my new car i recomend him to everyone thanks chris More
Alfred was very helpful and would recommend him to anyone that would be interested in buying a new car. He did his best to get us what we wanted and got really close to what we expected to pay. that would be interested in buying a new car. He did his best to get us what we wanted and got really close to what we expected to pay. More
Baker Nissan have the greatest customer service that I have seen in a long time. Mohamed and Royce does a great job. I will recommend their service to anyone at anytime. I'm the type that treats people have seen in a long time. Mohamed and Royce does a great job. I will recommend their service to anyone at anytime. I'm the type that treats people the way I want to be treated, they treated me the same way. I feel like part of the Baker Nissan family. More
Chris Bennett and his team at Baker Nissan South made this vehicle purchase the absolute best experience that my husband and I have ever had when buying a car. My husband began corresponding by phone wi this vehicle purchase the absolute best experience that my husband and I have ever had when buying a car. My husband began corresponding by phone with Chris after weeks of dealing with many other salesmen at numerous dealerships of all kinds. Within that afternoon, Chris had the car of our choice brought to their dealership, and more than ready for us to test drive. We were given 100% of his attention and he listened to everything we said was important to us. The financing portion was very swift, yet thorough, and they made sure that the financing options were in our best interest. After signing, we were given a tour of the service department and introduced to everyone there. We were on the road with our new, beautiful car within a couple of hours! Chris Bennett has followed up with any request or concern that we have had since our purchase and we would absolutely recommend him and Baker Nissan South to any of our family members or friends in market for a new car. Sincerely, Ray and Jennifer Davila More
After having experienced a horrible recent car buying attempt, I was reluctant to even set foot in a dealership, however Chris Bennett assured me that he would minimize the time and effort on my part, if attempt, I was reluctant to even set foot in a dealership, however Chris Bennett assured me that he would minimize the time and effort on my part, if I would give him/Baker Jackson a chance. I told him exactly what make, model, features, price, etc. I was looking for and what little time I had to spend at the dealership. Within a day he called me back and had the perfect car available (he had arranged for it to be brought over from another location). Still reluctant, I asked about the price, terms, etc., however he had a quote already to go within my previous price range and terms. I agreed to go to the dealership but only with certain time restraints (no half-day marathon car buying session for me!). True to his word, when I got to the dealership, my new Nissan was sitting out front waiting for me. I was able to look at the actual vehicle and all its features and start the preliminary financing paperwork all within about 30 minutes. I then went off to my previously scheduled appointment, while my new car was having its windows tinted and all the paperwork was being drawn up. When Chris told me that he could have me in and out of the dealership within 90 minutes, I just knew that couldn’t be. But when I went back to the dealership after my appointment, my car was ready, I signed all the financing papers, and was on my way in an hour. Total time of car buying experience = 90 minutes – just like Chris promised. In that time, I also was personally introduced by Chris to several of the managers – the Fleet Manager, the Service Manager, just about anyone I might need to speak to while owning my vehicle. Each gave me their business card and assured me that they were available to me for whatever assistance I might need in the future. Chris then took the time to review all the features on my vehicle before I drove away - happy! In summary, Chris did exactly what he promised – minimized the time and effort on my part to make a wonderful car buying experience. I could not have asked for anything more! More