Central Houston Nissan

Chris was excellent . Honest , no pressure & a pleasure to deal with Finance was a breeze also. Best car buying experience ever. Thanks Guys, job well done. pleasure to deal with Finance was a breeze also. Best car buying experience ever. Thanks Guys, job well done. More

The dealer stated that it is normal for all nissan Murano brakes to squeal like a pig for the first mile of the day. Brakes should not make this horrific noise. The dealer will do nothing about the problem. brakes to squeal like a pig for the first mile of the day. Brakes should not make this horrific noise. The dealer will do nothing about the problem. The dealer never told me when i bought the car 7 months ago for 38k that the brakes on all nissan Muranos squeal like a pig. The noise is so loud, my neighbor asked me to fix the car. Wow.. How would you like to have spent top dollar for a 2011 murano LE and it squeals like a pig every morning and nothing can be done. The dealership owner told me to take it to any other Nissan dealer as Baker Nissan South can not fix the problem. ( Matt Baker). The reason for the loewest rating possible is because this is an inherant problem the dealership knew about and latently did not tell me about the challenges with the Nissan Murano. Buyer Beware... Baker nissan is just out to sell cars and not take care of problems when they arise. This was my first Nissan and will be my last Nissan. More

The staff was very polite and efficient. We new what we wanted and they did not waste our time. This is my second experience with this dealership and both have been positive. wanted and they did not waste our time. This is my second experience with this dealership and both have been positive. More

Mr. Peters made me feel very confident and comfortable in buying a new. Car and also as being a fist time buyer . I would recommend anyone to visit that location. Thanks marie buying a new. Car and also as being a fist time buyer . I would recommend anyone to visit that location. Thanks marie More

Godwin was ready to help us as soon as we go to the dealership, he showed us the car, and discussed all the accessories it had. He was nice, and had a great attitude. he introduced us to his manager, G dealership, he showed us the car, and discussed all the accessories it had. He was nice, and had a great attitude. he introduced us to his manager, Gonzales, to make sure we were getting the best deal out there. The financing manager, Uriel Ayala, spoke Spanish as well, and he treated us with patience in a very outstanding way. He explained to us everything we needed to know and left us with no doubt that this was a great deal. We went back to Godwin and he asked us any questions we had, so we wouldn't leave without getting anything unanswered. To narrow everything down, the process was soothing, easy, and all the staff we encountered treated us nicely with the best attitude out there. More

Dealer was friendly, financing was a nightmare, but the end result was that I got the car I wanted for the price I was willing to pay. LOTS of waiting, but given my past experiences at dealerships, this wa end result was that I got the car I wanted for the price I was willing to pay. LOTS of waiting, but given my past experiences at dealerships, this was to be expected. More

I was not intending to purchase an auto the day I visited the Baker Nissan. I was in Houston for the day and have never purchased an auto from out of town. I had in mind what I would like and while looking the Baker Nissan. I was in Houston for the day and have never purchased an auto from out of town. I had in mind what I would like and while looking Chris walked out introduced him self and said he thought he had just what I was looking for. Being an experienced loan officer at a credit union I was very impressed by his knowledge and presentation. My experience with he and Jeff Cole were great. The whole staff was very friendly and strived to make your experience as pleasant as possible. I was very reluctant to purchase an auto not in my local area but I would recommend taking that drive if you live near or far you will not regret it. More

I purchased a car on March 13,2012 and the car was delivered to me on March 14, 2012. The car broke down on the freeway in the middle of rush hour traffic the next day.The dealership sent a wrecker to delivered to me on March 14, 2012. The car broke down on the freeway in the middle of rush hour traffic the next day.The dealership sent a wrecker to pick me up and the manager for used cars Jonathan stated that he wouldn't be able to put me in a rental until the next morning. Well I live one hour and a half away from my job and the dealership.The sales representive nor the manager was willing to help me out in the sitiuation I had no control over.So I spoke with Edy and Mason two very helpful,professional and sypathetic individuals.I was able to leave in a rental on that day. I received my car back on March 19,2012 at the end of the day drove to and from work only.The car broke down again on March 22,2012 and has never been returned to me. I'm now paying for a rental car.Noone at this dealership has contacted me about the status of the car and a car note is due on April 14,2012.I have had the car in my possesion for a total of 4 days.I do believe that this dealership has sold me a LEMON..... After several stories from this dealership as to what's wrong with the car and now that I'm being ignored I will never refer anyone to this company unless they're to strictly deal with the customer service department.My experience with this dealership has depressed me and put me thru more than I could ever imagine. All this on top of totalling my car and having to deal with the unprofesional behavior and no respect for the customer.I have had a nervous breakdown..Too much to handle More

We went here not knowing exactly what we wanted yet. Alfred was very friendly and understanding of our financial needs. Without knowing too much about the Nissan line of cars, he broke everything down a Alfred was very friendly and understanding of our financial needs. Without knowing too much about the Nissan line of cars, he broke everything down and explained all the features of each model. From there, we were able to find the car we wanted with all the features we wanted. More

Extremely rude and defensive. I had received a quote from a different dealer and wanted to see if Baker Nissan could beat the price. Jeff accused the other dealership of lying, claimed that the quote was on a different dealer and wanted to see if Baker Nissan could beat the price. Jeff accused the other dealership of lying, claimed that the quote was on a different model etc. He was very pushy and kept on demanding me to give him a "number" to force me to purchase the same day. When I said I wasn't sure and would have to think about it, he trying to look at my personal notes to see what I had been quoted. VERY UNPROFESSIONAL and DISRESPECTFUL OF MY PRIVACY. Overall, he tried using high pressure tactics and was very condescending in his tone. When I said that I would ultimately still need to talk to my family before this big purchase, he said "Go call them NOW" in a very commanding tone and then glared at me as if he could intimidate me into making a decision that I still wasn't 100% comfortable with. He acted as if I was his underling and he could boss me around. Jeff obviously is very arrogant and has horrible interpersonal skills. He thnks that he can force customers to buy on HIS terms. I disagree, I think I have the right to collect information from competing dealers and make my own timetable to decide when I want to purchase. I can't remember the last time I encountered someone who was this rude or condescending. Horrible horrible horrible experience. Avoid this guy at all costs. I decided that even if they offered me a rock bottom price, I did not want sales commission to go to such a horrible person. So I walked out and felt great. More