Central Houston Nissan
Houston, TX
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I was referred to Alfred Garcia from a friend that purchased a truck from him. I told her my situation with another dealer and she told me to call him. So I did, my husband and I went and looked and t purchased a truck from him. I told her my situation with another dealer and she told me to call him. So I did, my husband and I went and looked and told him the price range of what we were looking for. He helped us get in our NEW NISSAN PATHFINDER! I was excited to hear that my note was less than what we had budgeted to begin with. I recommended for anyone to call him for your needs of a new truck!!! THANK YOU ALFRED!!!! More
Ed Jackson was the BEST salesman I have ever dealt with in 20+ years! I purchased a 2012 Altima 2.5 SL from Mr. Jackson on 6/15/2012. He is a no-nonsense salesman, gets right down to business, and foun in 20+ years! I purchased a 2012 Altima 2.5 SL from Mr. Jackson on 6/15/2012. He is a no-nonsense salesman, gets right down to business, and found the EXACT Altima I wanted (color, interior & amenities) prior to me ever having to go into the dealership. I had never driven a Nissan, much less an Altima, and I bought my Altima over the phone with Ed because I TRUST him. This Altima is the 9th vehicle I have purchased over the years, and I WILL deal with Ed Jackson again. I DO RECOMMEND Ed for ANY vehicle sales. **Even though I had the choice of using two Nissan dealerships extremely close to my home and work, I chose to purchase from Ed Jackon at Baker Nissan South because he does what he says he is going to do, backed up with an excellent deal and SUPERIOR Customer Service. Thank YOU Ed! You are the BEST and I WILL see you again for my next purchse ~Mikal Trahan More
Worked with Chris Bennett and highly recommend him to anyone, a real down to earth type of guy, strait shooter! Can't say much for the finace department but that is a number cruncher for you, Chris strai anyone, a real down to earth type of guy, strait shooter! Can't say much for the finace department but that is a number cruncher for you, Chris straitened them out. Wife loves the Juke and I am comfortable with the price. See Chris for a great deal on any Nissan! More
It took 3 hours to accomplish a cash deal where there was no negotiation about which vehicle I intended to purchase or the price of the vehicle. Unacceptable. After all the paperwork was signed I was hande no negotiation about which vehicle I intended to purchase or the price of the vehicle. Unacceptable. After all the paperwork was signed I was handed one key to the vehicle. There was no remote and no disclosure that there was no remote either on the internet description of the vehicle features or during the sales process. When I complained about this they did agree to reimburse me for the cost of the remote - however, that meant more time off work to make a trip to a Ford dealer to purchase and program a remote for the vehicle. This did not feel like good customer service to me. The Ford dealership was more accomodating over my $52.00 remote purchase than Baker Nissan South was over my $18,000.00 purchase. Baker Nissan's failure to disclose the lack of a remote or to just send an employee to obtain a remote before listing the vehicle for sale seems very short-sighted about how a small thing can sour an experience for a customer. More
I inquired online about Nissan Rogue pricing and received a return email from Benson Peters. I had requested not to be contacted via telephone and also expressed I was in no hurry and just in the inquiry st a return email from Benson Peters. I had requested not to be contacted via telephone and also expressed I was in no hurry and just in the inquiry stage of my 'search'. Benson was very respectful about not calling me and provided great customer care within the parameters requested by me. It was because of this and the only reason I decided to drive out to the dealer and meet Benson and 'just check-out' the vehicle(s). He was not pushy and I didn't feel his supervisor was on his back about getting me in or bothering me. I will go the other way if I'm getting too many phone calls or if I feel I am not being heard and a sale is needed. Benson was patient and kind. He listened to me. I had no intention of purchasing a vehicle at this time; yet I bought one anyway and the main reason was not the car, it was Benson. Don't get me wrong, if the pricing had not been right, it wouldn't have happened; but it was Benson that made the difference. When you factor in Benson and the pricing, it was a match. Jeff Cole was very personable and gave me the impression he cared more about me, my needs and goals than making sure Benson (Baker Nissan) made the sale. These are qualities I will continue to work with in the future and provide referrals. I am very strong and strong-willed and have no problem walking away and being completely blunt if someone is pushy and I'm not comfortable. Benson and Jeff will continue to have my business and that of my family and friends. I have extra business cards in my new vehicle just for that purpose. Thank you for a pleasant car-buying experience. More
The entire staff at the dealership were great! I really do appreciate all they did for me to get the car I was looking for. Class act of a dealership and I would definitely recommend anyone in the Houston do appreciate all they did for me to get the car I was looking for. Class act of a dealership and I would definitely recommend anyone in the Houston area to visit Baker Nissan south. More
This is my first new car purchase in about 7 years and I was very nervous and unsure but the sales & finance team made me very comfortable and allowed me the time I needed to think and make the right decisi was very nervous and unsure but the sales & finance team made me very comfortable and allowed me the time I needed to think and make the right decision which was easy to make after the great deal that was offered to me. Thank you all very much!!! More
All employees that I had contact with were very nice and friendly. The experience was quick everything well explained by the salesman and finance manager. Overall good experience with the purchase of my car friendly. The experience was quick everything well explained by the salesman and finance manager. Overall good experience with the purchase of my car. More