Central Houston Nissan

At first, I was not sure about the dealership nor Chris. I really hate to feel pressured. But, Chris made my experince worth the trip. From the time I met him his main goal was to get me the car I wanted. I I really hate to feel pressured. But, Chris made my experince worth the trip. From the time I met him his main goal was to get me the car I wanted. It happen so fast, I felt like the car was given to me without spending hours at the dealership. Great Job Chris, I will recommend him to others as well. More

when i got there he greeted us friendly and help us find our new 2012 pathfinder.He explained all the questions me and my husband had pertaing to the vehicle. our new 2012 pathfinder.He explained all the questions me and my husband had pertaing to the vehicle. More

I was really comfortable while being helped at this dealer. A good overall experience! I would recommend anyone looking for a vehicle to come check at Baker Nissan South. dealer. A good overall experience! I would recommend anyone looking for a vehicle to come check at Baker Nissan South. More

The best vehicle buying experience I have ever had!!!! I The best vehicle buying experience I have ever had!!!! I came in to buy the Versa sedan and fell in love with the hatchback. The first one I looked a The best vehicle buying experience I have ever had!!!! I came in to buy the Versa sedan and fell in love with the hatchback. The first one I looked at. Alfred made it the easiest process. More

I was researching and looking for a new car on the internet for four weeks. I visited several car manufacturers web sites and requested price quotes from them including four Nissan dealers. As I recei internet for four weeks. I visited several car manufacturers web sites and requested price quotes from them including four Nissan dealers. As I received offers I started visiting the dealerships show rooms and every time I get the same run around that I do not qualify for this rebate or that rebate in addition of the very low price for my trade-in. When I went to Baker Nissan, Billy was waiting for me and he showed me the car he quoted me in his e-mail. When we got back to his office I told him how I was so frustrated by all the other dealers because they will not honor the price they quoted me and the low trade-in value for my car. Billy was very understanding and asked me what do I expect from him. I told him exactly what price I expect for the new car and the trade-in value for my car. He immediately went to his manager and made sure I get what I wanted. I got the car for the price quoted with no change and I got the value for my trade-in. In one hour he had all the paper work ready and took me to the finance office to finalize the deal. Uriel Ayala, the finance manager, got my information and started working on getting me the best deal he can, and sure I got a deal I was not expecting. All this happened in three hours, from 7 - 10 p.m. Billy and Uriel were so considerate and professional all the time and it did not bother them that they were still there after closing hours. Billy even took the time to go over the car with me before I left the dealership. This was the best car buying experience I ever had. There was no pressure from any one and I got the car I wanted. I will recommend Baker Nissan to any of my family and friend More

I had a very bad experience my first time buying a certified pre-owned 2008 Altima from this dealership. I purchased it in Noverber 2011. In late February 2012, I started hearing noises from the back certified pre-owned 2008 Altima from this dealership. I purchased it in Noverber 2011. In late February 2012, I started hearing noises from the back of the car. To make a long story short, the deemed that the noise was coming from the rear right shock. The car sat there for about 1 week before they had even ordered any parts to start the process. I became upset after speaking with the over the phone and being laden with excuses, went up there and spoke with the service manager. They finally fixed it, yet roughly one week later, the rear left shock started the same noise. I had to take it back to them and they fixed it. The car was fine until around May 2012 when it started making a squeaking noise. I took it to them about two weeks ago. My service advisor, Rolando, tried to dissuade me from leaving the car there citing that it would be "too time consuming" to find out the issue. The mechanic supposedly said drove the car to hear the squeaking for himself and initially claimed that he heard nothing. Then after taking a ride with me service advisor, he heard it. Unfortunately for me, they called me and told me that since the noise was not consistent, then they could not determine where it was coming from. I was left to drive aroung in a car that I has only have for several months that was squeaking and could not be discovered by the dealership. I felt that this was another excuse of theirs and a way to simply shirk from responsibility. Anyhow, I conveyed my dissappointment to the service supervisor once again and questioned him about possibly getting into another car, preferably a new one. I had put down $5k on that one and asked him what would happened to that if I were to look into a new car. He told me that I did not lose my $5k. So roughly one week later, I went to seek out a brand new Altima since I though that my $5k down payment would apply considering my situation. Needless to say, it was a totally different story when I spoke to sales. My down payment was indeed lost. On top of that, they showed me the car facts of the 2008 Altima that I bought from them only in November, and it was a totally different report than I was shown at the time of purchase. Rather than 2 previous owners prior to me, it reported 3. It also reflected that the car has been in an accident in 10-2008 (which brought my issues with the car into perspective). I told them that I was shown a totally different car facts report in November which definitely did not reflect that the car had been involved in an accident. I am for sure it mentioned nothing about an accident I would have never even touched that car. Well, my sales rep, Julie, told me that the car should have never even been sold to me. As a matter of fact, she said that it should have never even been on their lot. I was gravely dissappointed at the findings. Once I found out that the car was previouslt wrecked at has so many previous owners in such a short duration, I wanted out of it and done with it for good. I did get a brand new Altima Coupe, but I found the entire previous car buying experience very unsettling. The told me that the car was sold to me under previous the previous reprehensible management. That only made me feel worse as I felt duped, conned, decieved, and flat out robbed. So here I am starting all over with a $29,000 car and I had no money to put dowm. I still feel as if something should be done about the "previous management's" shoddy salesmanship. Something should be done to set this wrong that I has sustained right. I will be taking my experience to Nissan corporation. I had an overall terrible experience with this dealer although they did throw in a bluetooth phone system at no charge. But that does not even come close to redress to me. To tell you the truth, I do not ever want to return to this dealerdhip and it is a mere four miles from my home. Thus, when I need a simple oil change, you better believe that I will be making the trip to whereever another Nissan dealer is located. I am saddened. I do have 1-2 good things to add, my 2nd sales person, since Julie had moved to another department after the sale, Billy Bui went over and beyond to see that I was happy with my new purchase. He made several calls to the bluetooth installer in order to get my sytem functioning properly (since they failed to leave any type of instruction manual in the vehicle). Also, Alex in finance also saw to it that I was properly accommodate with my new vehicle. But all in all, it would have been better if the first car had worked out. More

I had such a great experience working with Godwin at Baker Nissan South! I came in looking to buy a certified pre-owned 2011 Nissan Altima. Godwin showed me the cars available on the lot but I was loo Baker Nissan South! I came in looking to buy a certified pre-owned 2011 Nissan Altima. Godwin showed me the cars available on the lot but I was looking for some specific options on the car and there was nothing on the lot that met those specifications. Godwin brought me back to his office and explained how I could get the factory options installed in the car that I wanted at a VERY reasonable price! I came in on a Friday afternoon and drove off with my new car AND the installed options by Wednesday! Such a great car buying experience and I would recommend this dealership and Godwin to any of my friends or family looking to buy a car. Thanks! Jason More

I BOUGHT A BRAND NEW CAR with 7 miles on it. Then they I BOUGHT A BRAND NEW CAR with 7 miles on it. Then they told me they would fix the dent/ding in it. you buy a new car you would expect it to have no I BOUGHT A BRAND NEW CAR with 7 miles on it. Then they told me they would fix the dent/ding in it. you buy a new car you would expect it to have no dents/ding in it before you drive off the lot. So they gave me another car with a bigger ding/dent in it. I told them no thanks, Now they are charging me 25,000,.00 for a new dinged car with 7 miles on it. How stupid am I. More

i shopped the internet for a Nissan "juke" and asked for the dealers to send me a price-- Chris Bennett was the first to respond with a price-- it was ok---i went to another Nissan dealer and foun asked for the dealers to send me a price-- Chris Bennett was the first to respond with a price-- it was ok---i went to another Nissan dealer and found a better price-- then i called Chris and told him--- he beat their offer with a better price and exactly what i was looking for plus oil changes for a year--- hard to beat that kind of deal and that kind of salesmenship-- i will send my friends to this dealer-- great job--- thanks Chris More

THIS WAS AS GOOD AN EXPERIENCE AT CAR BUYING AS YOU CAN HAVE. MY SALESMAN RON AND THE FINANCE GUY JOHN WERE EASY TO WORK WITH. NO PRESSURE FROM ANYONE. I FOUND THE CAR ON THE INTERNET AND SENT AN EMAIL HAVE. MY SALESMAN RON AND THE FINANCE GUY JOHN WERE EASY TO WORK WITH. NO PRESSURE FROM ANYONE. I FOUND THE CAR ON THE INTERNET AND SENT AN EMAIL ON SATURDAY NIGHT LATE. I GOT AN AUTO RESPONSE SUNDAY. RON THE SALESMAN SENT AN EMAIL EARLY MONDAY MORNING TO SET UP A TEST DRIVE. CAR IS AN EXCELLENT VALUE FOR WHAT I PAID. I WOULD RECOMMEND THESE GUYS TO ANYONE. THANKS RON AND JOHN!! More