Central Houston Nissan
Houston, TX
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Mr. Williams, along with other dealers, were very helpful in not only helping me pick out the best vehicle for myself and my family, but working with me on the trade in of my prior vehicle and the pricing on in not only helping me pick out the best vehicle for myself and my family, but working with me on the trade in of my prior vehicle and the pricing on my new vehicle. I was very pleased with the customer service provided by the dealers at Baker Nissan South. More
I bought a new car from the dealership using Nissan VPP. Overall I had a very good experience and can strongly recommend the dealership and sale associate Chris Bennett to other members of the program. Here Overall I had a very good experience and can strongly recommend the dealership and sale associate Chris Bennett to other members of the program. Here are the reasons: 1. The dealer placed ALL cars in the VPP program. In some other dealerships only least popular configurations were placed in the program. 2. Chris took great time to show and explain all the features and options available. He answers all our questions. There was no pressure to sign deal immediately. Overall very comfortable experience. 3. When we indicated (during our second visit) which car we would like to buy there was no pressure to purchase dealer installed options. We purchased car with only manufactured installed options and EXACT configuration that we wanted. I have seen several online discussions where VPP members complained about pressure to buy cars with dealer installed options that they did not want. 4. Uriel Ayala - financial manager put contract in the EXACT form that we wanted. Although it was very late when we wereclosing the deal he took time to explain us all the options available to us. Very professional and patient gentlemen. More
I love my new Rogue & am very appreciative of the outstanding service I received from Billy and Uriel at Baker Nissan!! My overall experience was smooth and completely hassle-free (unlike my expe outstanding service I received from Billy and Uriel at Baker Nissan!! My overall experience was smooth and completely hassle-free (unlike my experience at a competing dealership I visited before Baker Nissan). Baker Nissan has excellent prices and gave me a great trade-in price from my previous vehicle! Billy was very genuine and dedicated to understanding my needs and getting me into a great car at a great price. Uriel was extremely helpful and kind, and made sure I got the warranty coverage I need. Both Billy & Uriel stayed several hours past closing time assisting me. I never felt rushed or an inconvenience to them. I truly appreciate their dedication to customer service! Baker Nissan is an excellent dealership and I definitely recommend them to anyone looking for a quality car at an excellent price! More
From the moment my husband and I stepped into Chris Bennett's office he was very friendly and he made us feel comfortable with the daunting experience ahead of selecting a new vehicle for our growing f Bennett's office he was very friendly and he made us feel comfortable with the daunting experience ahead of selecting a new vehicle for our growing family. We worn torn between and SUV and a minivan. Chris was super patient: when we left we had other options that we were considering, but once we went to other dealerships we didn't feel the same confidence or security that Chris had made us feel about the options available to us from his dealership. He was persistant: he knew I was skeptical about being in a large vehicle so he let us test drive it for the night and return it late the next day, even though it was close to closing when we had walked back into the dealership. This car buying experience is our fourth one and the service, diligence, and patience that Chris showed us during our two week deliberation was second to none. Josh Aldrete also helped us getting the best price and financing that they had available. He was super friendly and remembered our names. The whole staff that we came into contact with at Baker Nissan were friendly, courteous, and gave exceptional service. More
The service is good and sales consultant explained everthing i wanted to know.Didn't take me too much time to buy the car. Overall experience is good. everthing i wanted to know.Didn't take me too much time to buy the car. Overall experience is good. More
I spent two weeks researching and contacting dealerships about the 2012 Altima I wanted to buy, and Chris was the only salesman that took the time and effort to make sure I got exactly what I wanted. No oth about the 2012 Altima I wanted to buy, and Chris was the only salesman that took the time and effort to make sure I got exactly what I wanted. No other dealership seemed to even care. After working with the finance department, which was a breeze (unexpectedly), Chris filled the tank up with gas, coated the leather seats, tinted the windows and even threw in all-weather mats for me. I could not ask for better service! I will do all of my maintenance at Baker Nissan South and will buy my next Nissan from Chris (hopefully not anytime soon!) ;). Thanks for everything Chris! He even called th enext day to foolow up and make sure everything was working out okay. More
i shopped the internet for a Rogue and asked for the dealers to send me a price. Chris responded immediately with a price – which was a good one, but I still wanted to do my research, so I went to anoth dealers to send me a price. Chris responded immediately with a price – which was a good one, but I still wanted to do my research, so I went to another Nissan dealer and found a better price. I had already met with Chris and the Baker Nissan South team, and wanted to make sure they got my business due to his customer service and attention (and lack of pressure – which can be greatly appreciated). I then i called Chris and told him I had a better offer on the table and asked him if he could match it – he did it plus oil changes and tinted windows. Chris walked us through the dealership, and service area and introduced us to the whole team – so when the time comes to service the car, we would know exactly who to talk to and what to do. Working with the finance department was another surprise – Josh and the financial team were not only super quick, but great to work with – what is quite refreshing when car shopping. Chris called the next day to follow up with me and make sure I was happy with the car and everything else. I could not have asked for a better car shopping experience and customer service – nowadays is hard to beat this kind of salesmanship I will do all of my maintenance at Baker Nissan South and when the time comes I will buy my next Nissan from Chris —I’m sending my mom, dad, and boyfriend to this Chris for help. More
we had a great stressfree experience with the team at Baker Nissan South. Rudy and Chris were both very friendly, knowledgeable and professional. I will definitely do business with them again as well as Baker Nissan South. Rudy and Chris were both very friendly, knowledgeable and professional. I will definitely do business with them again as well as recommend my family and friends. :) More
Billy Bui was amazing in explaining everthing and cleared all my concerns patiently. Always helped me whenever i called him and always ready for the service. The finance manager TIM cleared all my concerns all my concerns patiently. Always helped me whenever i called him and always ready for the service. The finance manager TIM cleared all my concerns related to loan. Thank you so much billy and TIM. More
I researched and internet shopped for a week, I had most of the numbers pre negotiated with Billy before stepping into the deailership (besides trade in value and financing rates). The numbers matched up t of the numbers pre negotiated with Billy before stepping into the deailership (besides trade in value and financing rates). The numbers matched up to everything Billy had told me via e mail, and the car had everything that I was told it had (plus a little more, tinted windows, lighting underneath, etc...). That being said, I was very content with the price of the vehicle, because it seems $1,000 or more below what I was able to get from any other dealership for a new Altima with all of these packages. I wasn't as prepared for the Trade In Value, of which the initial offer was $1,000, which was laughable. However, I did ask for a $2,500 offer and they came back with $2,300, so I'm content with that, but had I been more prepared feel as though I could have gotten a couple hundred more from that vehicle. Financing was very easy, the rate was very fair from the start and we didn't get a whole lot of hassle in buying the extended warranties and service plans (which we turned down). From a buyer like me, we want minimal hassle and re negotiation. I did all my searching and negotiating via internet so that I didn't have to get pressure at a dealership without having my numbers ready. Low hassle, very quick process is how we wanted it and I feel that is how we got it. All in all, it was good More