Central Houston Cadillac

I went in for a simple oil change and was quoted a wait time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care of the bill, but this type of service at a Cadillac dealership is unacceptable. There businesses that guarantee a 10 minute oil change and deliver on their promise. Why can't a luxury automobile dealership do the same? You expect better. More

Amanda always provides great customer service and keeps me updated while my vehicle is there for service. me updated while my vehicle is there for service. More

dealership was awesome. .everyone was helpful and so very nice..Bianca was awesome in training me on the vehicle .everyone was helpful and so very nice..Bianca was awesome in training me on the vehicle More

Smooth experience from initial contact to taking delivery in less than 24 hours. Finance team and sales worked closely to get everything handled with minimal effort. Highly recommended. in less than 24 hours. Finance team and sales worked closely to get everything handled with minimal effort. Highly recommended. More

Walter did a great job. He did everything that he promised. It was the easiest and most efficient car purchase in the last 40 years of my life. He did everything that he promised. It was the easiest and most efficient car purchase in the last 40 years of my life. More

Our sales associate Walter was very personable and communicated well. He also followed through on providing everything owed by the dealership. communicated well. He also followed through on providing everything owed by the dealership. More

Had a good experience getting my oil change. The service representative, Alvester is always professional and helpful. The service representative, Alvester is always professional and helpful. More

The service experience was exactly as I'd expect from a Cadillac dealer. I brought in my car for repair, and Valentin, Julian, and Tristan were very helpful in getting my problem solved in a timely manner. Cadillac dealer. I brought in my car for repair, and Valentin, Julian, and Tristan were very helpful in getting my problem solved in a timely manner. I will be going back here for any GM car I have, and will recommend it to my friends. The salespeople and managers I met while waiting for service were very friendly as well. If I could rate higher than 5 stars, I would. More

Great service! I would recommend this dealership. Great location in central Houston. Great service department. I would recommend this dealership. Great location in central Houston. Great service department. More

Excellent service and treats you with importance. If you have any questions after the purchase the salesperson is available to help. If you have any questions after the purchase the salesperson is available to help. More