
Central Houston Cadillac
Houston, TX
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I have been a loyal customer of this dealership for 20 years and have seen several owners/Managers...and none have been as loyal and one that got me started in your dealership...Mr. Joe Stewart! Not seen years and have seen several owners/Managers...and none have been as loyal and one that got me started in your dealership...Mr. Joe Stewart! Not seen that class, charisma and customer interface since his passing. And I miss the mechanics and sales personnel from that time...Sadly you are moving far from me soon and will miss that your dealership being so close! Note: Last visit and the last oil change issue was not resolved during last visit as I asked and that is to reset computer to new oil change date and not have the same old message pop up every time I start the car. More
Blanca was very helpful and focused on customer care. Complete professionalism, and demonstrated concern and personal interest. I appreciated she was bilingual, because my English is extremely limited. Complete professionalism, and demonstrated concern and personal interest. I appreciated she was bilingual, because my English is extremely limited. I’m having assistance with this review from my good friend and employer, Hector Vela. A 5 Star experience. An additional Thank You to Mr. Gerry Topete, also appreciative of his bilingual capabilities. More
I have been a Central Houston Cadillac customer for almost 18 years. Over that time, I have purchased 3 vehicles from Central Houston Cadillac, the last two from Darren Robinson. Can't imagine buying almost 18 years. Over that time, I have purchased 3 vehicles from Central Houston Cadillac, the last two from Darren Robinson. Can't imagine buying a vehicle from anyone else. Everyone at the dealership is courteous, professional and helpful, and the service department takes very good care of me AND the vehicles. More
We are in Houston for my husband’s cancer treatment, and Central Cadillac is the closest dealer. I went online at 10:50 AM and scheduled an oil change for 11:30 AM same day. I explained I needed to get to Central Cadillac is the closest dealer. I went online at 10:50 AM and scheduled an oil change for 11:30 AM same day. I explained I needed to get to the Hospital by 1:30 PM. They change my oil, put on new wiper blades, and washed it and I was out of there by 1:13 PM. Christina was knowledgeable and very helpful and polite and did everything I asked for and beyond. I was thoroughly pleased and would return there any time for any service. I highly recommend the dealership’s service department. Sharon B More
Made service appt through the dealership - was given date and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this deale and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this dealership - they made service appt exceptionally convenient and efficient More