Central GMC - Service Center
Norwood, MA

3 Reviews of Central GMC - Service Center
I want to give a half star! I went to central gmc for an oil change. As I have done so, for the past yr and a half. The service was never stellar to begin with. All I have ev I went to central gmc for an oil change. As I have done so, for the past yr and a half. The service was never stellar to begin with. All I have ever gone there for is a oil change and tire rotation. I have never been there for under a hr and a half. Just for a oil change! With a appointment!! I recently got a oil change done 2 Fridays ago. I had an appointment as usually. I showed up. It took an hour for my truck to be brought into the shop! 58 min later it was finally done. I went to get into my 60 thousand dollar truck! There was greasy paw prints all over the running boards and door handles. I drove away and almost instantly started to smell a oil buring smell. I figured they put there greasy mits all over my exhaust or just made a mess of things underneath. So I finally decided to check it out. Not only was there oil dripping from the oil filter. There was oil all over the drain pan. I didn't see any oil on the exhaust. So I started to question why I was getting such a strong odor inside the cab. I popped the hood and low an behold they "forgot" to put the dip stick back in!! Oil is now saturated in my hood insulation!!! and made a frigging mess under the hood!! Thanks central gmc. As a former technician. 15-20 mi. Tops for a oil change is the average time. With a 27 point inspection. Tire rotation and fill all fluids. This hour two hour xxxx is a joke!! No wayy your techs are flat rate. Leaving a frigging mess an not to mention the dam dip stick. Strikes all kinds of unprofessional ideas about central gmc. If you want fast friendly service. Heres my advice. Go somewhere else. xxxx jiffy lube is probably better!! More
Bought a new buick lacrosse jan. 2012 and have had Bought a new buick lacrosse jan. 2012 and have had transmission problems ever since Brought it back 4 times and got the run around. I was told that Bought a new buick lacrosse jan. 2012 and have had transmission problems ever since Brought it back 4 times and got the run around. I was told that is the way it is supposed to be and nothing could be done. $40,000.00 and a brand new car could not be fixed. A disgrace!!!!!!! Have bought 4 new buicks and would never buy another, especially from Central Buick. More