Central GMC

I ordered an AT4X truck from Central Buick GMC last December with virtually every option available included in the build. The staff at Central Buick GMC was very knowledgeable, helpful and patient dur December with virtually every option available included in the build. The staff at Central Buick GMC was very knowledgeable, helpful and patient during that process. I expected to receive the truck within 2 months and ultimately it took 7 months for GMC to build it. The frustrating part of that experience (and I hold Mary Barra, CEO of General Motors accountable) is that GM couldn’t provide information to Central Buick GMC regarding what was holding the build up. I almost cancelled the order at 6 months due to lack of ANY feedback. I suspect the issue was a supply shortage of one or two items in the build, which I likely would have removed had I been given proper insight. The good thing was Central Buick GMC was willing to refund my deposit so I felt they were doing the right thing. I do remain curious how many sales GM loses due to this broken process - my understanding is that GM makes most of its profit on trucks and especially, high end trucks. Now, with my GM rant out of the way, I would say the interaction, responsiveness and friendliness of the staff at Central Buick GMC was positive and most likely played a large role in my decision to “stay in the game” even while GM would not provide any feedback. In the end, I took delivery of the truck two weeks ago and love it! Although must say, the amount of technology it has, and learning how to use it to its full potential, is both amazing and daunting! More

While a decline in the quality of service is observed in many services and organizations, this dealership, Central Buick GMC in Norwood surprises with its caring, friendly, professional attitude towards the many services and organizations, this dealership, Central Buick GMC in Norwood surprises with its caring, friendly, professional attitude towards the client. I have used the technical service here for several years for my Buick Encore 2017 and always was happy, and now I have bought a new Buick Encore GX preferred 2024. I received a fair price for my old car and comprehensive answers to all my financial and technical questions. Sales Consultant Lonny Markley told me about the important advantages of the new version of the car, its advantages and disadvantages, explained the changes in the device and helped in setting some futures, like wireless Android Auto. I am sincerely grateful to everyone with whom I came into contact; communicate with this Dealership. More

Attentive, fast, and organized service. Fair pricing and easy buying process. Good communication and follow up. Fair pricing and easy buying process. Good communication and follow up. More

Russell was so friendly, considerate and very genuine and personable! very swift and efficient! Thank you so much! personable! very swift and efficient! Thank you so much! More

They did not do their best to find me a great deal. I had to rely on another dealer to tell me about the different options I had to rely on another dealer to tell me about the different options More

Good sales person Jack . Honest and reliable. I highly recommended him to deal with when buying a car. Honest and reliable. I highly recommended him to deal with when buying a car. More

very respectful, honest and helpful. the sales men are not hunting you down to make a sale, and they make sure your comfortable with the buying experience. the sales men are not hunting you down to make a sale, and they make sure your comfortable with the buying experience. More

It was a pleasure doing business with Central Buick GMC. Colleen in Service, Tim in Finance, and Tony Rossi were exceptional. I would highly recommend anyone looking for a new car, to stop in there and spea Colleen in Service, Tim in Finance, and Tony Rossi were exceptional. I would highly recommend anyone looking for a new car, to stop in there and speak with them. More

Honestly I don't like any car dealership as soon as you pull in they're on your a$$..It's aggravating, makes you want to leave . They're arrogant, cocky, defensive, and usually full of sh%$.. These guys ( pull in they're on your a$$..It's aggravating, makes you want to leave . They're arrogant, cocky, defensive, and usually full of sh%$.. These guys (can't believe I'm saying this) were ok..It was like buying groceries, and if you had a question they were there..Was i happy with my purchase? No! But that had nothing to do with them,had to do with credit, I did it to myself, but they actually showed me my credit and where I needed it improved.. My experience was not what I expected, when I left I was still in a good mood...I actually would refer them, and probably will...You guys did ok in my book More