Central Florida Toyota

Zero negotiations skills Shopping for a new car. Salesperson Edwin H Reyes. Cons: 1) Bad bad sales skills. When I said to them how much I want to discount off from the car, Shopping for a new car. Salesperson Edwin H Reyes. Cons: 1) Bad bad sales skills. When I said to them how much I want to discount off from the car, they start acting crazy, laughing, and saying is not possible lol. I know it's not, that's why you need to negotiate. But they completely have "0" knowledge about negotiations. Of course I left to other dealership lol, who knows how to talk the "price". When I left they start calling me about discount, lol. You had to do it while I was in the office not when I already sitting in another dealership; 2) Weird action of hiding the names, lol. When I talk to salesperson Edwin, came up other guy I guess was a manager, who also doesn't know how to speak/negotiate with a customers. So after I left I asked the Edwin what's was others guys name, he said he cannot tell me that. I told him, that I'm not even willing to negotiate the price if he hiding the names, he simply said ok. Lol, such a horrible sales acts. Not recommending this place! More

This is my 8th car from Toyota, and the reason why I always go back to them is because “CUSTOMER SERVICE” is always excellent. Last night Mr. Ed Pearson helped us and his customer service was on point, always go back to them is because “CUSTOMER SERVICE” is always excellent. Last night Mr. Ed Pearson helped us and his customer service was on point, very helpful, courteous, understanding, knowledgeable had answers for every question we asked. I give him an A++++. Thank you Mr. Ed Pearson and the rest of the Toyota sales and finance crew for making my son happy..😊👍🏼 More

Thanks so much to Cirri Pierce for the help she definitely do much more than I could imagine I will recommend her I will return with my other truck definitely do much more than I could imagine I will recommend her I will return with my other truck More

Cirri was great as always! Best Toyota dealer in Orlando! Such a great team! Thank you Cirri and team for the great service. I appreciate you. Such a great team! Thank you Cirri and team for the great service. I appreciate you. More

Santiago got my vehicle repaired in less an hour!! Awesome service experience!! Great prices! I would recommend to any TOYOTA Owner. I’ll come back. Awesome service experience!! Great prices! I would recommend to any TOYOTA Owner. I’ll come back. More

Cirri Pierce always provides a quality experience at Toyota with her honesty, direct communication, efficiency and productive character. She is a trustworthy per always provides a quality experience at Toyota with her honesty, direct communication, efficiency and productive character. She is a trustworthy person and a person of integrity, which is rare in car service at a dealership. She is always kind, thoughtful, realistic, concerned, timely, responsive, humble and calm in her demeanor, willing to patiently answer any questions you have, and very good at explaining the issues with your car in layperson terms. She has been serving my family since I was about 5 years old (and I am now 28 years old). We can always count on her and have trusted her with our cars for over 20 years at Toyota. We recommend her to everyone we know that has a Toyota and tell family and friends to specifically ask for Cirri when they go to Central Florida Toyota. Not sure what we are going to do when she is no longer at Central Florida Toyota. To us, she is truly the face of Toyota! I was so excited to hear she received the employee award and got to travel to Japan. No one is more deserving of it than her! More

Mr. Miguel Oliveras : Excellent attencion!!!! Mr. Miguel Oliveras: I paid excellent attention, explaining the service provided to my car and the state it was. My congratulations for such a good Mr. Miguel Oliveras: I paid excellent attention, explaining the service provided to my car and the state it was. My congratulations for such a good job. More

No post-deal customer service The finance manager, Jouseff Azmouz, at Central Florida Toyota Scion made an error in the title application for our new vehicle, even though we were v The finance manager, Jouseff Azmouz, at Central Florida Toyota Scion made an error in the title application for our new vehicle, even though we were very clear about how we wanted the title to read. We tried contacting him numerous times by phone and email about correcting his error, and all of our attempts went unanswered. At the time of this review, the general manager has ignored our request for help as well. Central Florida Toyota Scion must think their customer service ends when the customer drives off of their lot. More