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Central Florida Toyota

Orlando, FL

4.8
1,100 Reviews

11020 S Orange Blossom Trail

Orlando, FL

32837

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Showing 1,100 reviews

March 06, 2020

Good. Dependable.courteous. Sam V. I speak to him directly. I prefer direct contact. Bad experience when I made appointment through service switchboard. Sam is great! More

by No body
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Mar 06, 2020 -

Central Florida Toyota responded

Thank you for sharing your review! We're glad to hear that Sam was so helpful, although we're concerned to hear that our switchboard didn't meet your expectations. We'll be sure to pass along your feedback to our management team - we're always trying to make improvements. We appreciate your business, please let us know if there's anything else we can do for you!

March 05, 2020

Cirri is amazing and efficient, she takes care of me every single time. I sent my mom there so she can take care of her because I knew she wouldn't get taken advantage of because my mom has always b More

by ELIZABETH RUCKMOORE
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
Mar 06, 2020 -

Central Florida Toyota responded

Thank you for your glowing review of Cirri, Elizabeth! We can't wait to let her know how pleased you and your mother both are with her service. You both are welcome back at any time.

March 05, 2020

Sam was very good except mechanic forgot to check and fix cable on under carriage that makes noise. Dealership is clean and very friendly nothing like my visits to Universal Nessian.. More

by bert0114
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Mar 06, 2020 -

Central Florida Toyota responded

Bert, We're glad that you had a good experience with us! I'm concerned to hear that we didn't complete the repairs you were expecting, however. Given the opportunity, I would like to speak with you about your experience. Please email me at mlarabee@penskeautomotive.com. We hope to see you again! Thank you, Matt Larabee General Manager Central Florida Toyota

March 04, 2020

The atmosphere was filled with happy people. The movie being viewed was excellent, all was restful, and staff very professional. An excellent experience for me. More

by gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar was an excellent representative of the Toyota and kept me informed every step of the process! No surprises at the end, this was excellent service on his part.
Mar 04, 2020 -

Central Florida Toyota responded

Gladys, Thank you for taking the time to share your feedback for our team members. We're glad to know you enjoyed your service visit. Let us know if we can do anything else for you. We are here to help!

March 04, 2020

The mechanic Manny was a great tech in advising me of the issues that were going on with my truck and did awesome in advising and recommending needed services. I really appreciated his help!! Also, Heetaj w More

by noellopez21
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 05, 2020 -

Central Florida Toyota responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Manny and Heetaj. We look forward to any future visits!

March 04, 2020

They’re always extremely helpful, and they provide excellent customer service! They always go out of their way to make every visit a pleasant one. More

by mgmeyer221
Recommend Dealer
Yes
Employees Worked With
Gonzalo Ostolaza
Mar 04, 2020 -

Central Florida Toyota responded

We always want to do what we can to ensure that our guests are happy. Thank you for your feedback. See you again in the future!

March 03, 2020

Sebastian/C-HR Spoke with Sebastian over the phone at 5:30pm, he located the vehicle I specifically requested, forwarded to him the needed paperwork. Arrived at the More

by Wandkat511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Izquierdo
Mar 04, 2020 -

Central Florida Toyota responded

Thank you for the wonderful review! We're so pleased to see that Sebastian had you taken care of in such a timely manner. Congratulations on your new C-HR; we look forward to working with you again.

March 02, 2020

Excellentm I choose your dealership over four others that are closer to my home mainly for the service department. Cirri Pierce is tops and deserves ten stars. More

by Mickeyjnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce (service) This lady is worthy of TEN Stars, David Zupofska
Mar 02, 2020 -

Central Florida Toyota responded

Hi there, thank you for the great review! We're glad to hear Cirri has given you exceptional service. We truly appreciate your business and welcome you back anytime!

March 01, 2020

Excellent customer service. Very courteous staff. In particular Mr. Armas Edward was very knowledgeable and pleasant. He explained everything my vehicle need for service. I do recommend Central Florida More

by MMM
Recommend Dealer
Yes
Employees Worked With
Edward P. Armas
Mar 01, 2020 -

Central Florida Toyota responded

Edward will appreciate your review. Thanks for taking the time to share your kind comments and recommendation. We wish you a wonderful day!

March 01, 2020

Efficient and courteous staff. However the waiting time is too long 2 1/2 hours. Did not mind that much because we were entertained by movie shown. More

by Minda
Recommend Dealer
Yes
Employees Worked With
Edward armas
Mar 02, 2020 -

Central Florida Toyota responded

MInda, Thank you for taking the time to share your efficient experience with Edward! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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