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Central Florida Toyota

Orlando, FL

4.8
1,074 Reviews

11020 S Orange Blossom Trail

Orlando, FL

32837

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Showing 1,074 reviews

August 01, 2020

Great service , quick and satisfied went for my first oil change , hopefully it will be the same for my second visit with them ! Thank you More

by Evelynrivera927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Aug 01, 2020 -

Central Florida Toyota responded

We appreciate the excellent review and look forward to working with you again.

August 01, 2020

This is my second car with Toyota and the first car for my daughter. We both highly recommend this place for there excellent customer service. More

by Sindia Aviles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Seller , Kevin El Hammoud
Aug 02, 2020 -

Central Florida Toyota responded

Thank you for the amazing review, Sindia. We hope that your daughter loves her first car. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 31, 2020

My agent Mr Martin was courteous and very accommodating. He listens to my concerns and answers me to the best of his knowledge. He makes things happen. More

by Dwight
Recommend Dealer
Yes
Employees Worked With
Sales department- Martin Gonzalez
Jul 31, 2020 -

Central Florida Toyota responded

Hi Dwight, thank you so much for the kind words with Martin! It was great working with you. Let us know if there is anything else we can assist you with.

Jul 31, 2020 -

Dwight responded

You’re welcome. Martin deserves his praise. I do have a question, they took away my mats and said they dont give the mats anymore. I find this questionable. I mean who buys a car without a mat? I signed a contract stating theyre giving me allweather mats but i didnt expect the original mats gone. I would appreciate if you can clarify for me. Thanks

July 30, 2020

Took care of every problem. I've been working with Sam for years and he is always helpful. He always asks if there is more he can do. More

by Orlandoparadisehomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Jul 30, 2020 -

Central Florida Toyota responded

Hi there, thank you so much for the kind words! We're glad to hear Sam has taken excellent care of you. If there is anything else we can assist you with, please let us know.

July 29, 2020

The service was fantastic. Very knowledgeable and friendly staff. From start to finish the experience was easy and positive. Highly recommend to anyone looking to purchase a vehicle! More

by silvia_2480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir, Sebastian
Jul 29, 2020 -

Central Florida Toyota responded

Thank you for the positive review and rating! We are happy to know that you found our service to be fantastic and our team to be knowledgeable and friendly. We appreciate you recommending us and we hope to see you again soon!

July 29, 2020

The guy who assist me Gonzalo regarding my service was not friendly and does not have customer service. Did not explain my receipt. He was on the rush. More

by r_bacal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gonzalo Ostolaza
Jul 30, 2020 -

Central Florida Toyota responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at mlarabee@penskeautomotive.com. Thank you, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

July 28, 2020

I was given really bad news about my 2010 Venza with 70, 270 miles. It is leaking around the sunroof and the only way to resolve the problem is a new roof. I have planned for this to be my last car but have More

by Cant2530. Dorothy Cantrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
Jul 29, 2020 -

Central Florida Toyota responded

Thank you for the positive review. We are so glad to know that Cirri has always provided you with excellent customer service. We are here for you and always happy to answer any questions you may have to help make this decision easier! Please reach out to us if we can be of any further assistance. Thank you for being a loyal customer to our dealership!

July 27, 2020

Excellent service Ismael is very knowledgeable and also a great seller, this is is my four car that I got from this dealer and love to work with him More

by Mayryp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ismael, Sean Weaver
Jul 28, 2020 -

Central Florida Toyota responded

Thank you for the positive review and rating! We are happy to know that you were provided with excellent service during your recent experience, especially from Ismael. We value your business and loyalty. We hope to see you again soon!

July 26, 2020

Vehicle serviced as expected, on time and washed clean as a whistle. Sam my advisor and Gabe make me fell like a valued customer. Look More

by Chrischerau
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabe, Sam Vaccaro
Jul 27, 2020 -

Central Florida Toyota responded

Hi Chris, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Our guests are important and valued at any time. Sam and Gabe will be glad to assist, as always!

July 26, 2020

I’ve had a Toyota since 2012 and the service at this Dealership is always amazing. The staff is exceptional & I would recommend this dealership to everyone. More

by Pkshep68
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Jul 27, 2020 -

Central Florida Toyota responded

Thanks for the recommendation! We truly appreciate your great feedback for us as a loyal customer. We look forward to continued business and providing our quality services again in the future!

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