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Central Florida Toyota

Orlando, FL

4.8
1,100 Reviews

11020 S Orange Blossom Trail

Orlando, FL

32837

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Showing 1,100 reviews

August 30, 2020

Excellent service, on time work finish, clean , nice waiting area, friendly staff, savers staff service , anything more can I say about tidsy customers service,thanks More

by Giselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Aguirre, Sean Weaver
Aug 31, 2020 -

Central Florida Toyota responded

Thank you for the positive review and rating, Giselle! We are delighted to know that you were provided with excellent service and that you enjoyed our waiting area and team. We value your business and we look forward to any future visits!

August 28, 2020

Best experience buying a car , no pressure friendly courteous sales people, Christian V made sure I was taken care of All the way , Explained to me features of my car ,gave me full tank of gas and gave More

by reyeslouie25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Vasquez, Brooks Grice, Sean Weaver
Aug 28, 2020 -

Central Florida Toyota responded

Hi there, thank you for sharing your great feedback! Congratulations on your new car! We're glad to hear Christian has gone above and beyond in assisting you with your purchase. We appreciate your business and are here anytime you need help.

August 28, 2020

Really very bad experience in the service area with Mr. Santiago, not cortesy, no smile, no alternative for seat belt problems because my truck is a lease. More

by joservazquezpool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago, Sean Weaver
Aug 29, 2020 -

Central Florida Toyota responded

Jose, I am sorry to hear about the level of service you feel you encountered and about the problem with your seatbelt. Given the opportunity, I would like to speak with you about your experience. Please email me at mlarabee@penskeautomotive.com. Thank you, ​ Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

August 28, 2020

Clean facility with friendly and helpful staff. Gonzalo was thorough and expeditiously handled the servicing, which was fast. The waiting room was properly separated to keep up with Covid guidelines. More

by Cobra1sant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalo Ostolaza
Aug 28, 2020 -

Central Florida Toyota responded

Hello, we appreciate your kind words! It's great to hear Gonzalo has given you excellent service. Let us know if there is anything else we can assist you with.

August 28, 2020

Excellent customer service. The staff are always professional and friendly. Quick service, I did not have to wait long for service. I got a free car wash! More

by bjeanette2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Brown
Aug 29, 2020 -

Central Florida Toyota responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 27, 2020

Mr Vicent provided an excellent customer service. He went above an beyond. Andres was very helpful and very explicit. Both made our purchase easier. They both made us feel comfortable More

by Davidyelitza
Recommend Dealer
Yes
Employees Worked With
Vicente, Andres and Pamela
Aug 28, 2020 -

Central Florida Toyota responded

David, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 25, 2020

Sam in service department is great!Sam always explains Sam in service department is great! Sam always explains everything and is great to work with. If I have any questions he answers and explains. More

by delores-kelly
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Aug 25, 2020 -

Central Florida Toyota responded

Delores, thank you for taking the time to share your great service experience with Sam! We appreciate your positive feedback, and we look forward to working with you again in the future.

August 25, 2020

Excellent service & Sales team. They made me feel special and listened to all my requirements before offering the right car for my needs. Best team! Shot out to Laura Duenas and Priscila (Manager) More

by Epino2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Duenas
Aug 26, 2020 -

Central Florida Toyota responded

Thank you for the wonderful review! We are so pleased to see that Laura and Priscilla went the extra mile to make sure you felt welcomed. Congratulations on your purchase; we look forward to working with you again.

August 22, 2020

My wife and I purchased a vehicle from Uriel recently . I was very happy with the entire transaction. Between Uriel and his sales manager we agreed to terms that I was comfortable with. A few glitches appear More

by don2west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uriel , Sean Weaver
Aug 23, 2020 -

Central Florida Toyota responded

Don, thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

August 22, 2020

Felt safe, took much less time than I had been told when I made reservation that’s always a plus! Sam was very good. Everything went smoothly More

by cdube4303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Aug 22, 2020 -

Central Florida Toyota responded

Thank you for the five-star rating and review! We are glad to see you were taken care of in a timely manner and that Sam's service exceeded your expectations. Please let us know if we can do anything else for you.

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