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Central Florida Toyota

Orlando, FL

4.8
1,100 Reviews

11020 S Orange Blossom Trail

Orlando, FL

32837

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Showing 1,100 reviews

April 19, 2021

They lied about pricing they advertised one thing and when I got there it was totally different . After over a week some body reached out to give me the information I requested. More

by leethomas50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Brown, Jay Amaro, Laura Estrada
Apr 20, 2021 -

Central Florida Toyota responded

Hi, I appreciate your feedback regarding our pricing. Given the opportunity, I would like to speak with you about your experience. Please email me at mlarabee@penskeautomotive.com. Thank you, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

April 09, 2021

Our family have purchased 3 vehicles over the years at Central Florida Toyota. Most recently, we decided to trade our 2006 Tacoma . Our sales consultant was Mr. Shaheem Chung. Mr. Chung was very well ver More

by grant7767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaheem Chung Sales Consultant, Matthew Larabee, Vincenzo Machado
Apr 10, 2021 -

Central Florida Toyota responded

Grant, We can not thank you enough for the extremely kind review! We are so pleased to hear Mr. Chung provided you with such excellent customer care throughout your trade-in process. We hope you and your wife are loving your new 2021 Toyota Tacoma. We hope to see you back at Central Florida Toyota for the purchase of your 5th vehicle!

Apr 10, 2021 -

grant7767 responded

With a son soon graduating from UCF, I'm sure we will be back within 12 months for his new vehicle or nearly new Toyota. Thanks to the entire team at Central Florida Toyota.

March 13, 2021

Sam Vacarro is the best adviser I have had. He took car of serving my vehicle quickly and professionally. He was friendly, understanding, and professional. Highly recommend Sam and the dealership for all y More

by valdez6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vacarro
Mar 14, 2021 -

Central Florida Toyota responded

Thank you for visiting Central Florida Toyota. We will be sure to thank Sam for providing you with friendly and understanding service. We look forward to working with you again.

March 01, 2021

Tremenda atención, la señora Mary Correa fue excelente en su trato y trabajo duro para lograr un deal favorable para ambas partes, recomiendo el dealer 100% More

by Sisyjohn2826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Correa, Sean Weaver
Mar 02, 2021 -

Central Florida Toyota responded

Thank you so much for your 100% recommendation of Mary at Central Florida Toyota. We appreciate your feedback so much. Congratulations on your vehicle and happy driving!

February 05, 2021

Luis Gonzalez Perez is an amazing salesman. He is knowledgeable, professional, courteous and trust worthy. He is an asset to this company! He made my experience pleasant. Would highly recommend. More

by deynes1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez Perez
Feb 06, 2021 -

Central Florida Toyota responded

Wow, thank you for the kind words and great review. We take pride in giving all of our valued customers a truly world-class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback!

January 15, 2021

My experience wasn't very good. I wanted to buy a really nice looking 2010 Prius but the dealer said they had to put it through inspection even though they had already advertised it for sale. They said they More

by Kreylioni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
Jan 16, 2021 -

Central Florida Toyota responded

Hi, Your satisfaction is very important to us and I would really appreciate the opportunity to speak with you to better address your review in regards to your recent sales experience. Will you please contact me at mlarabee@penskeautomotive.com when you are available? Thank you. Best, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

November 23, 2020

Bring car for recall and came out with a different problem. Make an appointment for check and then is 10 persons ahead of me, I can wait but Service Advisor point out how long go to take and tell like More

by MONICA.ROSASVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gonzalo, Michelle Brown
Nov 24, 2020 -

Central Florida Toyota responded

Monica, I regret to learn about the level of service you feel you have received, which resulted in losing your trust in us. Given the opportunity, I would like to speak with you about your experience. Please email me at mlarabee@penskeautomotive.com. Thank you, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

September 27, 2020

Nicholas Sanchez was amazing!! He got me in and out within 3 hours and kept me updated the entire time!! I really appreciate that he noticed I had a nail in my tire. It was not even the reason I came i More

by cindy007cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sanchez
Sep 27, 2020 -

Central Florida Toyota responded

Thank you for the wonderful review, Cindy! We are so happy to see that Nicholas took care of you in such a timely manner and that his diligent service fixed your tire as well. If we can be of future service, please come back at any time.

September 01, 2020

My experience was essentially great. Especially Mr. Gregori Sanchez was really friendly in all ways and sincerely helped me. He didn't put pressure on me and tried to answer all my questions; even thou More

by Berk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregori Sanchez, Jose Nievez, Andres Avila
Sep 02, 2020 -

Central Florida Toyota responded

Thank you for the positive review and rating! We are delighted to know that you had a great experience with us and with the help of Mr. Gregori who provided good customer service. We will make sure to share your feedback with our team and we hope that you will continue to choose us as your dealership!

August 30, 2020

Professional and courteous!!! They are always so helpful too! I bought my last car at Toyota too! I would highly recommend to friends and family. More

by Donna.stanek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 30, 2020 -

Central Florida Toyota responded

Thank you for the great review, Donna. We are happy to know that you enjoyed our services. We look forward to working with you again.

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