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Central Florida Toyota

Orlando, FL

4.8
1,100 Reviews

11020 S Orange Blossom Trail

Orlando, FL

32837

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Showing 1,100 reviews

May 25, 2021

This is the worst dealership I have ever dealt with in my whole entire life ,,,, bought a brand new car with two unnoticeably scratches and took one month to fix with many begging calls and transfers from on More

by riad.nasseh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't like to mention names, Sean Weaver
May 25, 2021 -

riad.nasseh responded

I will never ever encourage anyone to visit this dealership and already reported my complaint to the BBB so humiliating customers will not continue.......the service is welcoming till the car is purchased, then nothing but the runarounds and the delays to get the simplest issue resolved ....horrible horrible horrible experience

May 21, 2021

Great experience. Got what we wanted. We are very happy with our lease. The service was amazing. Great management. This SUV is amazing for our family. More

by manueluribe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darli
May 22, 2021 -

Central Florida Toyota responded

Thank you, Manuel! We're delighted for you and your family and your new SUV. Thank you for taking a moment to share this five-star rating here on DealerRater.

April 30, 2021

Todos mis autos los he comprado en este dealer, Excelente trato a los clientes, felicitaciones a Ramon y a Gloria quienes gestionaron mi compra, fue una buena elección. Muchas gracias More

by rebecapperez23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon J Alvarez
April 29, 2021

Everyone was courteous, pleasant, and more importantly, they were not pushy. Joshua Rivera was attentive, he understood what we were looking for and our budget limits. More

by Herbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Rivera in sales department was great at meeting our expectations
Apr 30, 2021 -

Central Florida Toyota responded

Hi Herbie, At Central Florida Toyota we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted that Joshua was able to make this possible for you. Thank you for choosing Central Florida Toyota and we hope to continue to assist with all of your future automotive needs.

April 28, 2021

XAVIER has skill to sell cars,and also customers service on him ,he good with his number PROFESSIONAL, DAMIEN is great, he knows what the customers wants, Andres is very nice and professional ,the t More

by mildredlescouflair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien, xavier,Andrès
Apr 29, 2021 -

Central Florida Toyota responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with us at Central Florida Toyota and with the help of our team, especially Xavier and Damien. We value your business, and we look forward to any future visits!

April 27, 2021

Smooth Transaction Walked in and they held my hand from the beginning till the end.Would return and highly recommend to all .Never any problems Toyota More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 28, 2021 -

Central Florida Toyota responded

Steve, We are so glad that you had an enjoyable experience at Central Florida Toyota. Thank you for the excellent star rating and kind words. We look forward to see you in future visits. Many safe travels!

April 26, 2021

Excelente servicio the staff nicely I don’t have any problems for about 5 years used Toyota car I recommend always when I talk with another person,, More

by brunaaguirre03
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 27, 2021 -

Central Florida Toyota responded

Hi there, At Central Florida Toyota we thank you greatly for your five star review. We appreciate your recommendation and your kind words about our staff. Thank you for choosing Central Florida Toyota and we hope to see you again soon.

April 24, 2021

Shaheen and all awesome!!!!! They went out if thier way Shaheen and all awesome!!!!! They went out if thier way to meet my monthly payment and took care of my lease which was almost over Very pleased with More

by Rich
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 25, 2021 -

Central Florida Toyota responded

Hi Rich, Thank you very much for your five star review. We appreciate your kind words and we are so happy that Shaheen and our staff provided an awesome experience for you. Thank you for visiting Central Florida Toyota and we hope to see you again soon!

April 24, 2021

Thorough information provided regarding vehicle. Provided us the service and attention....we felt taken care of. Would definitely come back again. Entire process was a good one More

by crazyk1redsox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Garcia
Apr 26, 2021 -

Central Florida Toyota responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us at Central Florida Toyota! We are always here to help!

April 23, 2021

I went there to simply do the regular service in my 2020 tundra when I was approached by the salespeople and manager Priscila Santos who offered me an exchange in a 2021 tundra. My financing was approved an More

by Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Priscila Santos
Apr 24, 2021 -

Central Florida Toyota responded

Franklin, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at mlarabee@penskeautomotive.com? I look forward to speaking with you. Best Regards, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

Apr 24, 2021 -

Franklin responded

I don't want to talk to you! You humiliated me and treated me like a delinquent!

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