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Central Florida Toyota

Orlando, FL

4.8
1,073 Reviews

11020 S Orange Blossom Trail

Orlando, FL

32837

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Showing 1,073 reviews

May 04, 2022

Would give them ZERO stars if I could, what a waste of time to deal with. I received a call the first night at 8pm which I did not answer because it was late and I didn't recognize the number. After recei More

by tristanhiers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
May 05, 2022 -

Central Florida Toyota responded

Hello, Your feedback is important to us here at Central Florida Toyota and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

April 17, 2022

Good service, nice salesman and he gave me a lot of options for my choice from my car. More

by Nejocastri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 18, 2022 -

Central Florida Toyota responded

Thank you for your positive feedback. We value your business with Central Florida Toyota and congratulations on your new vehicle.

April 14, 2022

This is the second time I buy a car at Toyota Central Florida and they being exceptional with the service, friendliness and so professional, especially the saler Franklin Decena. Thank you for your servi More

by Carmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Decena
Apr 15, 2022 -

Central Florida Toyota responded

Carmen, thank you for your positive feedback! Our Sales Team always aims to provide exceptional and professional support throughout the purchase process. Your continued support is greatly appreciated, and Central Florida Toyota looks forward to helping you with any of your auto needs. Happy driving!

April 11, 2022

Every time inquire about a car it’s being inspected, but it’s on the website to be sold. The last 3 cars in wanted to purchase, I couldn’t. I already had 3 bad experiences here at this location. Would never More

by Erick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
Apr 12, 2022 -

Central Florida Toyota responded

Erick, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experiences with the vehicles you were interested in. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

February 28, 2022

They were very open, upfront and honest and easy to deal with. I appreciate the way they handled my sale and didn’t waste my time. They got me out in a reasonable amount of time. More

by tjscott60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rodriguez , David Zupofska
Mar 01, 2022 -

Central Florida Toyota responded

Hello! Thank you for leaving us a positive review. It is nice to see our customers are having a good experience with our dealership staff. Have a great day! Regards, Central Florida Toyota

February 27, 2022

Something was missed in my original service and when I brought it back, they were extremely helpful and courteous. I was upset, and Maggie did everything in her power to calm me down and give me every pos More

by shelbyfelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie, Cam
Feb 27, 2022 -

Central Florida Toyota responded

Hello Shelby, We're pleased to know that our Service Team went out of their way to provide excellent service and that they were extremely helpful and courteous during your recent visit with us. Thank you for your recommendations to come to Central Florida Toyota.

November 17, 2021

The truck that I inquired about unfortunately had a buyer already and was sold but they reached out to me and offered their assistance if I saw something else to let them know. Steven More

by sbeagle0558
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 18, 2021 -

Central Florida Toyota responded

We are so glad that we had the opportunity to work with you! We look forward to continuing to serve you in the future!

November 06, 2021

I am not going to make business with you anymore because your customer services it's not acceptable and you have some crazy rules, like to sell cars with 50miles meridian around around your company. Nobody More

by Ruth
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Ryes
Nov 07, 2021 -

Central Florida Toyota responded

Ruth, We take our customer satisfaction very seriously and would like the opportunity to speak with you about your feedback. Can you please send your preferred contact method to me at mlarabee@penskeautomotive.com? Thank you, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

November 01, 2021

I didnt buy the car I went in to see but the salesman were nice and very responsive. More

by lexxie500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New salesman, Sean Weaver
Nov 02, 2021 -

Central Florida Toyota responded

Lexxie, Thank you for sharing your review. Your feedback is important to us here at Central Florida Toyota and I would appreciate the opportunity to speak with you to address your feedback. Please email me at mlarabee@penskeautomotive.com with your preferred contact information. Thank you, Matt Larabee General Manager Central Florida Toyota mlarabee@penskeautomotive.com

August 03, 2021

Los mejores en especial Yoel George, me ayudo mucho en la compra, gracias , cliente satisfecha❤️ More

by Arencibiadianeya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoel george
Aug 05, 2021 -

Central Florida Toyota responded

Hi there, Thank you for your positive review. We are pleased that our team were able to work with you and meet your expectations. Enjoy your purchase and thank you for choosing Central Florida Toyota. We look forward to working with you again.

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