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Central Florida Toyota
Orlando, FL
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Great service took care of everthing in a timely manner. I had a broken side mirror that was hanging on by a wire they removed it order the part and had me back on the road. Central Florida Toyota is my de I had a broken side mirror that was hanging on by a wire they removed it order the part and had me back on the road. Central Florida Toyota is my dealkership for service. Thanks Shane for all your hard work!! More
Great service, always friendly and fair! I have been to other dealers and they try to sell you services you don't need. I like going to Central Florida Toyota because I know that I am not going to be ripp other dealers and they try to sell you services you don't need. I like going to Central Florida Toyota because I know that I am not going to be ripped off and that I get my car fixed without any extra add-ons. More
Great experience and wonderful employees. Everyone Great experience and wonderful employees. Everyone listened to what we wanted in a vehicle and found us the best car we could ask for. We could Great experience and wonderful employees. Everyone listened to what we wanted in a vehicle and found us the best car we could ask for. We could not be happier. We would easily recommend going to this dealership because of the knowledge and friendliness we experienced. More
Purchased a used 4 runner. Sales clerk took time to explain all aspects of the vehicle. The general manager also made a point to introduce himself, brought me some coffee and thanked me for my busines explain all aspects of the vehicle. The general manager also made a point to introduce himself, brought me some coffee and thanked me for my business. In addition, 2 weeks later I recieved a hand written thank from both the salesman and the general manger. Had to return a month later for a minor issue and it was resolved and I was in and out in less than an hour. Would highly recommend this dealership to anyone who likes quality service. More
i went to central toyota florida to buy a new car for my wife. the service was excellent and everyone i spoke with was not only knowledgeable, but friendly. i would highly recommend this dealership to any wife. the service was excellent and everyone i spoke with was not only knowledgeable, but friendly. i would highly recommend this dealership to anyone in the market looking to purchase a new vehicle! More
I actually took my sister's car in for service as a favor and I was treated like gold!! The service and salesmen were all very professional and polite. The service was quick and priced very reasonably. I wil and I was treated like gold!! The service and salesmen were all very professional and polite. The service was quick and priced very reasonably. I will buy my next car from them for sure!Thank you. More
After spending close to 9 hours at the dealership, being told wrong information constantly (said one number and then denied that he ever said that number or that I never qualified for whatever numbers he ma told wrong information constantly (said one number and then denied that he ever said that number or that I never qualified for whatever numbers he made up), and difficult to understand because of a language barrier I would tell everyone to stay away! After filling out a questionaire regarding the level of service I received (I rated him very low on the entire survey), I received a call from the salesman, saying that he will now not receive his $1000 bonus and because of me will not be able to pay his bills this month. I've spoken with management about his phone call, and hope that no one else has to experience this type of innapropriate and (maybe?) illegal behavior. More
Signed lease agreement. Took home car for four days. Was called to return car due to financing. I feel they should have done a better job of informing me of my options. With a signed lease agreement i Was called to return car due to financing. I feel they should have done a better job of informing me of my options. With a signed lease agreement in hand, I was led to believe that everything was final. I would have settled for a car within my "bank-approved" limits had I known. I feel that I was taken advantage of because I am a woman. I felt that I was belittled by all of the "hype" as to why this was the "perfect" car for me. After leaving with more than enough paperwork, even including maintenance package, I surely thought that this was a done deal. If this is "standard" practice for purchasing a car, then shame on everyone who looked me in the face that Saturday night. More
Took Sienna in for oil change they recomended several aditional maitenance items including new tires in the front. I had the work performed by Outside shop and returned 4 days later for aligment as recom aditional maitenance items including new tires in the front. I had the work performed by Outside shop and returned 4 days later for aligment as recomended. then they added several aditional items as recomended maintenance items, when i asked what had changed in 4 days i was told this is what toyota recomends. I told the service Rep. to show me Why now i needed a $140.00 dollar transmission oil flush after 30,000k miles on a 2006 new vehicle he told me to my face that it was because of the extreme driving conditions. I pointed out to him that this is florida not alaska and no 4wd no towing package and mild temps and hardly any trafic stop and go. what was his interpretacion of extreme. He then puled the dip stick and egreed that the fluid looked and smeled good. I then pointed out to him the label ring on the dip stick that said you do not need to change the fluid on this transmission unless it was 4 wheel drive or unde exteme conditions. I think as a certified mechanic myself they are twisting the toyota recomended main plan to fleese inocent customers especialy the the elderly customers who take their word and dont look at the owners manual. More
Three seperate visits. First visit - oil change, tire Three seperate visits. First visit - oil change, tire rotation. When I drove off there was a noise coming from engine compartment. When I got home Three seperate visits. First visit - oil change, tire rotation. When I drove off there was a noise coming from engine compartment. When I got home and opened hood I found a hose that had been disconnected. Second visit - oil change, tire rotation, brake check. I stated specifically there was a noise coming from right rear brake when I applied the brakes. After checking I was talked into turning the rotors and drums. Never had any follow-up on my concern of the noise. When I drove away, still had the same exact noise. Third visit - oil change, tire rotation, A/C service. Explained clearly to Sam that I wanted the A/C coolant level checked and topped off as needed. Sam said all work would take 1.5 hours. 2.5 hours later when the tech brought my car around I asked him about the freon level. He said he didn't check it because it was not on the work order. After trying to explain it away as a misunderstanding; they took the car back again. The freon was low as I had suspected and they finally did what I asked. The total was supposed to be $62.95 + tax but my bill came up $89 + tax. I will never never never ever go to those A-holes again. More