Central Florida Toyota
Orlando, FL
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I was looking for a new vehicle to replace my 2001 Dodge Stratus. When I arrived at the dealership, Luis Rivera met me at the door and asked how he could help me. I had seen an ad on the internet about le Stratus. When I arrived at the dealership, Luis Rivera met me at the door and asked how he could help me. I had seen an ad on the internet about leasing Toyota Rav 4, and asked if I could test drive one. He immediately walked over to a 'row' of Rav 4's and began to give me a commentary on each one, their features, engines, the works. I was so impressed with Luis' product knowledge. During my test drive, he answered all my questions. Then he located a 2010 Rav4 in my color choice and with a sun roof! A few minutes later we went inside and he gave me a quote on a 3-year lease. We negotiated and agreed on the terms and Deb in finance explained the paperwork. While we were doing that, Luis had 'my' Rav4 all cleaned up, with a full tank of gas, and parked right by the front door. Luis agreed to take care of a small ding on the passenger door, and in fact called me the next morning with an appointment. Deb from service met me at the door and an hour later, I was driving away. My experience here was the absolute best!! Everyone was so courteous, knowledgeable and professional. More
Thank you JP; for taking the time to work with us ; until we walked away satisfied. we visited several other dealers in the Central Florida area; and found little to no Customer Service. With this economy; e we walked away satisfied. we visited several other dealers in the Central Florida area; and found little to no Customer Service. With this economy; everyone else focused on selling without any regard to our personel nor financial needs. Congratulations to JP and the entire staff that helped us.. Minnie and Lise Mariel Pilier More
My partner and I found Central Toyota to be full of friendly people. We purchased a Scion XD and we believe we were treated fairly. To be honest we believe we could have haggled on the price but in g friendly people. We purchased a Scion XD and we believe we were treated fairly. To be honest we believe we could have haggled on the price but in general we do not feel that we were "taken for a ride." The sales staff that assisted us were Luis Rivera and Matthew Larabee. Both were patient with us and had great product knowledge. They were able to quickly answer all our questions and recommend products for our needs. I would recommend Central Toyota to anyone looking to purchase a new Scion or Toyota. More
I went to a couple of dealerships before i came to Central Fl Toyota and they were terrible. I arrived at Central Florida and was helped by Alex Cortes and let me tell you i have bought several cars Central Fl Toyota and they were terrible. I arrived at Central Florida and was helped by Alex Cortes and let me tell you i have bought several cars in the past from other dealers but Alex is the nicest most professonal and respectful car salesman i have ever dealt with. Alex helped us buy a new Corolla and gave us the proper info in a timely manner no playing games like at other dealers. I would definetely buy a car from Alex again without any hesitation, he is calm and very nice and does not pressure you like the typical salesman. I will defintely recommend this dealership to my friends and Alex as well so he can help them. I think you have other great salesmen like Alex because all of the customers i saw in your lobby were happy i didnt see a sad face. Please congratulate Alex on a wonderful job. More
JT Austin was a outstanding sales rep. he had all the answers to our questions, he went above and beyond to find the car we wanted at the price we wanted. Michelle Brown Director of Finance was also very answers to our questions, he went above and beyond to find the car we wanted at the price we wanted. Michelle Brown Director of Finance was also very helpful and truthful on what type of down payment will be required in order to have the payments we were able to afford. We were in and out of the dealership within two hours of time with a new car and I am very happy with my purchase and satisifed with the in counters I experienced with the mentioned individuals. More
JT was helpful, to the point, and delivered what I wanted. He wrote me via email and said he could put me in a LE Camry for a price I could afford. He listed the price in the email. There were no sur wanted. He wrote me via email and said he could put me in a LE Camry for a price I could afford. He listed the price in the email. There were no surprises when I arrived at the dealership, and I knew the price to be a good offer since I shopped two other Orlando dealers for this car. Central Florida offered me the same as the other dealers had offered for my trade and this was satisfactory to me since I had already checked the Blue and Black book pricing. I ordered my Black LE Toyota which came 10 days later right on time as we discussed. I would recommend you see JT Austin because he handled my transition smoothly. All and all I will say my experience so far at Central Florida Toyota has been good. I am hoping Central Florida Toyota lives up to the Classic Honda Service Department on West Colonial because I was treated great there for 10 years. See JT and drive off in your new Toyota. Happy customer! More
I had such a positive experience at Central Florida Toyota and expecially working with Eddie Hodges. He did everything to make sure I was happy with the deal I received on my new Camry. I would recom Toyota and expecially working with Eddie Hodges. He did everything to make sure I was happy with the deal I received on my new Camry. I would recommend him to anyone looking for a new or used car. They really go the extra mile to make sure the customer if satisfied. More
Ms Brown, did receive my check. I was written out to my mother in law, not me, she received her check last week. I see now why the unprofessional service from the other person that my husband and brother-i mother in law, not me, she received her check last week. I see now why the unprofessional service from the other person that my husband and brother-in-law were talking to, it comes from the top. First off you never returned my calls, or even talked to me face to face when I was in the store. You sent out ?? not sure who he was or why he came out. It is so sad that the salesman did such a great job and your department, just made a mess of things. I will have to take this to the next level. You have been give every chance to make this right. Yes I know your store manager will not return call the same as you. The only person in this whole ordeal who had a clue of professionalism was the salesman, Ignacio great guy. More
I went there to get my fiancee's scion serviced for oil change and tire rotation. After the so called service, I inspected her wheels to find out they were not even touched!!! Must have been because I pres change and tire rotation. After the so called service, I inspected her wheels to find out they were not even touched!!! Must have been because I presented a dealer coupon!! I advised the girl who I dealt with and really didn't seem to give a damn! I will never go back and I will certainly let my Toyota friends know how dishonest they are. More
I have never left a dealership thinking "wow I got a good deal" until my past visit to Central Fl Toyota. And Todd was NEVER pushy or flooded us with tons of "talk". He was honest, open and sincere...words I deal" until my past visit to Central Fl Toyota. And Todd was NEVER pushy or flooded us with tons of "talk". He was honest, open and sincere...words I dont usually associate with car dealers but this time I was amazed. Everyone was patient and willing to work out a deal. I wish they could all be like Mr. Todd Lyons!!! Salesman of the year if you ask me. More