Central Florida Lincoln

My experience was great. From the sales person to the finance manager to the general manager, everyone was courteous, knowledgeable, and made me feel completely at ease about From the sales person to the finance manager to the general manager, everyone was courteous, knowledgeable, and made me feel completely at ease about my purchase. More

The Dealership on a whole was very nice. Organized and clean My Sales Rep Otis Davis Jr was top notch. He was very attentive to my car buying experience needs and made the whole transaction Organized and clean My Sales Rep Otis Davis Jr was top notch. He was very attentive to my car buying experience needs and made the whole transaction a warm welcomed experience. He made sure everything was done right to the fullest of his abilities from the greeting, the care of the car, expedient hand off from detail shop and all needed dept with the greatest accuracy allowed in regards to the paperwork. The Finance Dept Rep Hany Azer feel short in 3 areas. 1) My address was incorrect on all the Loan Documents, even after Otis and Myself gave him the correct information,.."AND HE WOULD NOT CORRECT IT. 2)The provided car insurance policy from State Farm was not entered on the Lien Holder contract form. Instead, there was a random " GEICO " name and Policy number entered on the insurance verification form. On that insurance verification form it is noted that I could be prosecuted for providing false information " BUT HE WOULD NOT UPDATE IT". 3) the Vehicle registration had the wrong address information on it too. 4) I needed to leave the purchase car there until I could come back for the car with a 2nd driver, which no other dealership had a problem with. due to me living in North Florida which is a 4 Hour drive to Orlando. With the above mentioned in 1, 2, and 3 being all wrong and highly illegal, I was told by Hany that I would have to drive the not recorded properly, uninsured car I purchased from the dealership off the lot, for 24 hours before I could bring the purchased car back and drive the vehicle I traveled to the dealership in from North Fl. that had the correct insurance information and registration. The Salesmen Otis Davis and I had no luck calling State Farm 1-800 line to get the purchased car added to my policy. So now I'm stuck. 1.5 hours later It was time for the Dealership to close. Hany tells Otis security is about to lock up, and I can just leave the Purchase Car there and Drive my car that I came down in back to North Florida..... SO WHAT WAS ALL THAT GOTTA DRIVE OFF THE LOT FOR 24 Hours all about. That puts me on the road at 8 P.M. to travel home IN THE DARK. I got home at 12:15 A.M the next day. The Sales Experience ' Excellent " the Detail Shop " Excellent " anyone else i met " Excellent ". Finance Dept..........For the Rep, Hany Azer, You need to clean that up, "PRONTO" Leaves the Buyer with action Items. You have to Call the Loan Company, Get Insurance information recorded accurately on your Loan Contract, get your Vehicle address recorded properly on your Vehicle Registration. All could have been avoided if you just look at the provided information that the Salesman Otis Davis and I carefully filled out accurately on the Application paperwork that was provided to him. More

My Service Advisor, Emelio, was excellent. He was personable, knowledgeable, and kept me informed on the progress of my car. Had a trip planned the following day and he and the work done gav He was personable, knowledgeable, and kept me informed on the progress of my car. Had a trip planned the following day and he and the work done gave me peace of mind that the issue would get resolved. More

I emailed them twice and both were answered promptly. The first by the General Sales Manager early on a Friday. The second was today and after I replied he emailed me again. I decided not to go for th The first by the General Sales Manager early on a Friday. The second was today and after I replied he emailed me again. I decided not to go for the offer and he indicated he would look at my car if I visited and see if they could offer more. I'm satisfied totally with that. I contacted another dealer and they quoted me their car at $4000 higher than the price on Cars.com and really lowballed my car. I would never buy from them. Central Florida Lincoln I will keep in mind. More

It was a quick and great experience. Would recommend this dealership over any in central Florida. Would recommend this dealership over any in central Florida. More

Friendly, efficient and don't try to upsell you with things you don't want or need. Our sales person, Victor, was awesome a d personable. He ensured we got everything we asked for and kept in commun things you don't want or need. Our sales person, Victor, was awesome a d personable. He ensured we got everything we asked for and kept in communication the whole time. An all around good experience! Highly recommend this dealer. More

Great customer service. Jerry is very responsive to our service needs. He makes us feel like we are special. Jerry is very responsive to our service needs. He makes us feel like we are special. More

The first time bought a vehicle without stepping foot into the dealership. Mehmet was excellent, with no sales pressure, and the overall experience was great. I usually don't write a review, but the sale into the dealership. Mehmet was excellent, with no sales pressure, and the overall experience was great. I usually don't write a review, but the salesperson, Mehmet, seemed genuinely friendly and honest. More

We've leased over a dozen new Navigators since 1998, We finally decided to purchase our 2018 after the lease was up. We've been Dealing with Mr. Merritt Martin for many many years and they don't get any be finally decided to purchase our 2018 after the lease was up. We've been Dealing with Mr. Merritt Martin for many many years and they don't get any better than him. More