Central Florida Lincoln
Orlando, FL
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I had an appointment for a full detail and a front map light replacement. There were a team of people that made my experience a very pleasant experience. Starting with Brian who got the appointment start light replacement. There were a team of people that made my experience a very pleasant experience. Starting with Brian who got the appointment started. He personally called me to let me know what I'll be expecting from my appointment. Then, Melissa followed up with me to get my information and the details of my appointment. Lastly, John insured me that everything would be handled precisely, and he kept me abreast of what was going on with my vehicle. I picked up my vehicle today 4-3-2003 and I am very satisfied. Thank you team Lincoln. Mitchell Buford More
I came in for a regular schedule oil change my Navigator Black label with an appointment and had a slow leak in one of my tires. I was there for four hours and they never fixed the tire. The old dealer was Black label with an appointment and had a slow leak in one of my tires. I was there for four hours and they never fixed the tire. The old dealer was better. The new dealer stinks and then they send me a notice that they want to charge me for another maintenance coming up for $299 why didn't they do it while I was there? going to a different dealer! More
Attentive staff, especially John who was lovely and really took time to explain everything to us. He made us feel that we were important as customers. We appreciate the welcome ever time we go to Linc really took time to explain everything to us. He made us feel that we were important as customers. We appreciate the welcome ever time we go to Lincoln. More
I had an 8:00am appointment. Paperwork was done in a timely fashion and my loaner car was ready., Service advisor indicated that my car may or may not be ready same day. To my su Paperwork was done in a timely fashion and my loaner car was ready., Service advisor indicated that my car may or may not be ready same day. To my surprise, I received a call around 2pm stating my car was ready. More