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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,874 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,874 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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November 29, 2018
Thanks Dodge I really like the way Dodge work with me Special Steve from sevice And Gaston from sales he always help me Receptionist do them job I really like the way Dodge work with me Special Steve from sevice And Gaston from sales he always help me Receptionist do them job More
by smithking234000
Verified CustomerEmployees Worked With
Jeffrey, Steve Santiago, Gaston Mitchell, Amber Jacks, Jamie Gundersen
November 28, 2018
Makes an inconvenient task pleasant I do not enjoy spending time having my car serviced. This dealership changed that! They have created an atmosphere that allows you to spend your time I do not enjoy spending time having my car serviced. This dealership changed that! They have created an atmosphere that allows you to spend your time either being productive or being entertained in several different areas. Thank you Central Florida Chrysler Jeep. More
by slowspokes51
Employees Worked With
Steve Santiago
November 28, 2018
Oil Change and questions Needed and oil change had questions about a problem I was having. Oil change was quick and my questions were answered, the problem I was having was so Needed and oil change had questions about a problem I was having. Oil change was quick and my questions were answered, the problem I was having was solved. More
by klynn712
Employees Worked With
I don’t remember the name of the guy in service that helped me, Amber Jacks, Jamie Gundersen
November 28, 2018
Excellent customer service this time I took my grand caravan 2015 to maintenance, but months ago I had a suspension problem and they did not give me my van until it was complete this time I took my grand caravan 2015 to maintenance, but months ago I had a suspension problem and they did not give me my van until it was completely fixed. excellent. More
by Suzuki 600
Employees Worked With
November 28, 2018
Excellent service and good customer support I was met by Richard in the service department and he explained to me about the services needed for my car. Richard was very polite and seemed knowled I was met by Richard in the service department and he explained to me about the services needed for my car. Richard was very polite and seemed knowledgeable about the maintenance required. He gave me a precise estimates about my anticipated service. I gave the service 4 stars out of five because the car was not washed afterwards. In addition the tires were not checked. all 4 tires were about 6 to 7 PSI below the required pressure. More
by Chrysler User
Employees Worked With
Richard Romero
November 28, 2018
Not so Quick Lube Brought my car in for a oil change and tire rotation made an appointment was hoping to get in and out. Oil change was quick but my car sat out in the Brought my car in for a oil change and tire rotation made an appointment was hoping to get in and out. Oil change was quick but my car sat out in the service area over 30 minutes waiting to process paperwork! More
by lancemalczewski
Employees Worked With
Amber Jacks
November 27, 2018
Disappointing I brought my vehicle in for manufacturers warranty work and extended warranty work before a long trip. I not your service advisor had to communicate w I brought my vehicle in for manufacturers warranty work and extended warranty work before a long trip. I not your service advisor had to communicate with my after market warranty company because he stated “I don’t have time for this, I have other clients” and he was increasingly agitated yet kept saying “I got you bro”. My conversation with the warranty company revealed that your service advisor kept requesting the wrong part be repaired and they kept denying the claim until I basically gave him a script to follow with the proper part name. I asked to have shaking checked between the speeds of 65mph and 80mph and was told nothing was wrong yet it continued after your service department returned it so I went to discount tire and had a Road Force balance done correcting the issue. I picked up my vehicle and while on the highway I noticed the trim piece that was replaced flapping and found it was improperly installed with the rubber edging tucked under not over allowing wind to catch and dislodge the piece. My antennae was ripped off in your car wash and replaced with a cheap one. On top of everything your sales department keeps calling after repeatedly being asked to stop. This is also the 3rd time I’ve brought my vehicle in for the same reason being told it was just a software update. More
by rickedy
Employees Worked With
Richard Romero
November 27, 2018
Fender Guards Its been two years and you still have not repaired my fender guards I have called and you say you are going to repair them and they are still not fixe Its been two years and you still have not repaired my fender guards I have called and you say you are going to repair them and they are still not fixed . I don’t remember my salesman name he was trying to help you can look it up also was working with service manager young man still there still not fixed .I hope someone reads this and calls me. More
by tntshenuski
Employees Worked With
Richard Romero
November 27, 2018
Excellent I had excellent service every time I visited this dealership.Everyone was very helpful, my repairs were done very efficient and the service was very p I had excellent service every time I visited this dealership.Everyone was very helpful, my repairs were done very efficient and the service was very prompt. More
by wdsgwn
Employees Worked With
Alex Alvarado, John Cypress, Amber Jacks, Jamie Gundersen, Brian Smith
November 26, 2018
Service Great service my Rich he was very helpful did not take long with time the write up process he understood what I needed done on my vehicle and that I n Great service my Rich he was very helpful did not take long with time the write up process he understood what I needed done on my vehicle and that I needed it back In a timely matter highly recommend this service dealer and service department More
by qfleo47
Employees Worked With
Richard Romero
