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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,113 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,113 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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May 01, 2019
Highly satisfied customer I was called by Jacob and was very pleased with the level service including communication with me regarding what to expect. I would recommend the deal I was called by Jacob and was very pleased with the level service including communication with me regarding what to expect. I would recommend the dealership to everyone and in particular Jacobs level of service set him apart from others. Thank you More
by jeff2862003
Verified CustomerEmployees Worked With
Jacob Perez
April 30, 2019
always punctual always communicative always great All our experiences with this dealership have been positive and exceeded expectations. Recommend it highly for sales and service. We have visited and All our experiences with this dealership have been positive and exceeded expectations. Recommend it highly for sales and service. We have visited and purchased at other dealerships since semi retiring to Central Florida in 1998 but Central Florida Chrysler Dodge Jeep far exceeds any of the other experiences. More
by Rowi2129
Employees Worked With
April 30, 2019
Great Service Great to work with .Kept me informed on various details of the cars mechanical issues. Informed when the car was ready to be completed for pick up. Great to work with .Kept me informed on various details of the cars mechanical issues. Informed when the car was ready to be completed for pick up. More
by Roger Kimball
Employees Worked With
Jacob Perez, Justin Perry
April 30, 2019
I went for a dodge dart recall The people were nice and helped but they took in my car without having the piece for the recall. They called me to inform me that they didnt happen wh The people were nice and helped but they took in my car without having the piece for the recall. They called me to inform me that they didnt happen which was great to let me know but I wished that as soon as I called to make an appointment that they stopped me and said sorry we have to wait for that piece to come out before I waste my time. They dropped me back off to work which was nice. My only complaint is that they didnt have the piece and I drove to there during my work break. More
by cotalraymond
Employees Worked With
Jacob Perez
April 29, 2019
Issue not diagnosed properly - 15 days in shop!! Service Manager DID NOT LISTEN to my initial description of the issue and just rushed my vehicle into the shop. The service technician DID NOT PROPER Service Manager DID NOT LISTEN to my initial description of the issue and just rushed my vehicle into the shop. The service technician DID NOT PROPERLY DIAGNOSE THE PROBLEM with my Automatic Steps, and just said he fixed a loose wire. Upon picking up my vehicle (the 1st time), the issue was not resolved and the step did not work properly. I brought my vehicle back again to have this issue looked into further. Again, they MIS-DIAGNOSED THE PROBLEM AGAIN, and only ordered a wiring harness after I informed them it was probably a control module that was faulty. They kept my Jeep for 15 DAYS before finally ordering the part I told them was probably the issue (control module). However on their initial install of this module, they WIRED EVERYTHING BACKWARDS and it did not work properly. I called to finally raise xxxx with Management, before I was told it would be ready the next morning. WHY SHOULD A CUSTOMER HAVE TO WORK SO HARD TO GET RELIABLE AND SPEEDY SERVICE??? NO FOLLOW UP FROM SERVICE ADVISOR WITH SHOP TECHNICIAN TO EXPEDITE THE REPAIRS. My Service Advisor was Raphael. This switched to Jacob, after I did not hear back from Raphael. Jacob helped more than Raphael did, however Raphael is not lised in the employee list. More
by ktown5280
Employees Worked With
Raphael, Jacob Perez
April 29, 2019
Helpful/Friendly Staff Ray helped assist me with my vehicle in a timely manner. I tend to pop in last minute frequently and the service team does a great job with assisting Ray helped assist me with my vehicle in a timely manner. I tend to pop in last minute frequently and the service team does a great job with assisting me always! More
by catherine_hunt10
Employees Worked With
Ray Lopez
April 29, 2019
Speedy service Great job, quick and complete. Eli did a great job keeping me informed of the progress of service. Customer service area needs new more comfortable ch Great job, quick and complete. Eli did a great job keeping me informed of the progress of service. Customer service area needs new more comfortable chairs, and free snacks. More
by LASSALLES
Employees Worked With
Eli Lara
April 29, 2019
Oil change He was very prompt and efficient, patiently answering all my questions and very friendly. He explained the wait time and showed me where to get refres He was very prompt and efficient, patiently answering all my questions and very friendly. He explained the wait time and showed me where to get refreshments and be comfortable More
by dawnpreston
Employees Worked With
Eli Lara
April 28, 2019
Wonderful.experiance and Wonderful people on.costomer servic Ollway mi car have a Wonderful service and i be satisface whif your service. My experiencias is the best ollway in your service. I ollway recomendacio Ollway mi car have a Wonderful service and i be satisface whif your service. My experiencias is the best ollway in your service. I ollway recomendaciones the service to my familia and frendn More
by Ococoliagaston
Employees Worked With
Other Employees :
Arturo Espinoza, Brian Tidwell, Justin Perry, Gretchen Nathaly Montañez, Adolfo Echevarria
April 28, 2019
We had just brought a 2019 Dodge Ram 1500 On the trip home we received a nail on one of the tires from all the construction going on in John Young parkway. Next day we brought the truck back On the trip home we received a nail on one of the tires from all the construction going on in John Young parkway. Next day we brought the truck back to the dealership and was assigned a Service Coordinator by the name of Eli. He had the tire fixed it for us and we also had questions about accessories. Eli was knowledgeable in answering all my questions. He made us feel comfortable in bringing the truck to the dealership. More
by rogerjcorrea
Employees Worked With
Eli Lara
