Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,659 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Excelente service and always y felt taken care about my issu I had a claim to my service insurance and Ray fro Chrysler took care and followed up every step of my problem with the vehicule I had a claim to my service insurance and Ray fro Chrysler took care and followed up every step of my problem with the vehicule More
Oil change I went in for a oil change and it took less than 30 min. In the past it took longer. The buy one get one free oil change is a great offer. I went in for a oil change and it took less than 30 min. In the past it took longer. The buy one get one free oil change is a great offer. More
Great service by Richard Romero. He was very professional The location was very clean. And the staff was very helpful. Mr. Romero always was able to help me . He always gave me information about my car The location was very clean. And the staff was very helpful. Mr. Romero always was able to help me . He always gave me information about my car. AA+++ More
Air conditioner malfunction I bought my brand new car in this dealer, and it came with a scratch on a plastic piece that covers the back seatbelt. I made several requests in the I bought my brand new car in this dealer, and it came with a scratch on a plastic piece that covers the back seatbelt. I made several requests in the last two years to have this piece replaced and it was never done. On every oil change service I revisited the matter and I was repeatedly informed that there was no registered complain about the scratched piece. Another frustrating aspect Is that in the beginning and for a couple of times I had my car returned washed. Not anymore and for some time now. For the last four times my car was returned not only dirty, but left with a plastic cover on my seat and paper on the floor mat. More
the best customer service experience in a long time I had taken my truck twice for the same A/C problem and it still wasn't fixed. My service adviser was average at best. I was not happy when the prob I had taken my truck twice for the same A/C problem and it still wasn't fixed. My service adviser was average at best. I was not happy when the problem came up again and took it in. Mark jumped in to assist and he was very genuine and committed to getting the problem fixed. He brought in Steve to join the conversation. From the point and on, Steve took ownership of the problem and stayed in top of the situation. He was prompt in his communication. He diagnosed the problem with the help of a technician, ordered the part and together we coordinated to get the vehicle dropped off for repairs once parts had arrived. He arranged for a loaner for me. Overall, he does a phenomenal job representing the company. He is great to work. FYI...I drove an expensive S class and didn't get the same service when I visited Mercedes for service. Keep up the work Steve. More
Great job well done would reckon this to anyone. Awesome, love my car love the service everything went as planned. Love the product and service job well done would reckon this to anyone. Awesome, love my car love the service everything went as planned. Love the product and service More
Making It Right - Service Department I have used CFCJDR for many years and they have never disappointed. The service is always done within the expected time and almost always ahead of sch I have used CFCJDR for many years and they have never disappointed. The service is always done within the expected time and almost always ahead of schedule. In this instance, the last oil change was overfilled in error. I brought it to J.P's attention, and he said bring it in and I will make it right. I brought our Dodge Ram in and J.P. had Alex oversee the new oil change thru Paul the Ecodiesel mechanic. Alex was very helpful keeping me up with the process and I was back on the road quickly. I have been helped by all the service advisors here, and they are very personable and deal with your vehicle efficiently . Thank you, J.P., Alex and Paul More
Professionalism and Great customer Service advisors make you feel valuable. They are committed to give you the best options and fare cost during the car service. Professionalism and t Service advisors make you feel valuable. They are committed to give you the best options and fare cost during the car service. Professionalism and team work always noticed all step of the way on every service request. After a service request, the vehicle feels right and if any possible issue found later, they are commited to complete the correction without hesitation. More
Best service ever!! From the time I was greeted (within a minute) and till the time I was handed my keys I received nothing less then outstanding service From the time I was greeted (within a minute) and till the time I was handed my keys I received nothing less then outstanding service More
BAD SERVICE DESOGANIZED; NO EMPLOYEE RESOLVED NOTHING FOR ME. SELLED A WARRANTY BUT NOW THEY DO NOT ASSUME RESPONSIBILITY. MANAGER COULD NOT HELP ME AND DID NO DESOGANIZED; NO EMPLOYEE RESOLVED NOTHING FOR ME. SELLED A WARRANTY BUT NOW THEY DO NOT ASSUME RESPONSIBILITY. MANAGER COULD NOT HELP ME AND DID NOT REPAY ME WHO COULD. More