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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,898 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,899 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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February 27, 2019
Excellent Service Ray has been a pleasure to work with and provided excellent customer service. He went above and beyond to help with my issue. Thank you! Ray has been a pleasure to work with and provided excellent customer service. He went above and beyond to help with my issue. Thank you! More
by Valig8r
Verified CustomerEmployees Worked With
Ray Lopez
February 27, 2019
They have it figured out! From the moment I pulled up, I could tell that this place was built for efficiency and customer service. The service advisors greeted me right away a From the moment I pulled up, I could tell that this place was built for efficiency and customer service. The service advisors greeted me right away and set my expectations up front. Once inside, there were plenty of options for where I could wait, including a tv room, a table to work at, and even a food service area. The service was fast and on schedule. I’ve been leasing cars and sitting in service centers for routine maintenance for many years. These people have it figured out, to provide the best customer experience possible. Will definitely be back! More
by Kevin Shea
February 26, 2019
Problem not solved . I was treated very well but the problem was not solved. Lights still on on my dash and brakes not working right I’ll be back next week . I was treated very well but the problem was not solved. Lights still on on my dash and brakes not working right I’ll be back next week More
by Strickb
Employees Worked With
Kenny
February 26, 2019
Very professional Was able to make an appointment by phone. Received email verification of my appointment right away was able to drop my vehicle off using the early d Was able to make an appointment by phone. Received email verification of my appointment right away was able to drop my vehicle off using the early drop off Shawn called me as soon as they open up to let me know that he had my vehicle and was going to be my contact , the vehicle was done on time and Shawn kept me informed every step of the way outstanding job More
by Usmc-8
Employees Worked With
February 26, 2019
Shawn the advisor was excellent in keeping me posted on the vehicle service. I would definitely recommend Shawn to be employee of the month. My vehicle was not guarantee to be ready in keeping me posted on the vehicle service. I would definitely recommend Shawn to be employee of the month. My vehicle was not guarantee to be ready by 3:30 and Shawn made sure it was. Great Job More
by yolandaramos720
Employees Worked With
February 26, 2019
Justin was fantastic! Had to have my Challenger serviced due to a recall. Justin was so friendly and helpful. He even worked to find me a courtesy vehicle so I didn't have Had to have my Challenger serviced due to a recall. Justin was so friendly and helpful. He even worked to find me a courtesy vehicle so I didn't have to wait around for my car. Great customer service!! More
by Jenfalasca
Employees Worked With
Justin Perry
February 26, 2019
Fast and professional Our representative Eli was super friendly and helpful. We appreciated being able to get a loaner. I trust this place because of their honesty. Will be Our representative Eli was super friendly and helpful. We appreciated being able to get a loaner. I trust this place because of their honesty. Will be back in the future! More
by danielstaten
Employees Worked With
Eli Lara
February 26, 2019
Ool change and tire rotation It was fast and efficient, the best part is that they know what kind of oil filter and oil weight it needs so I am worry free that it will keep workin It was fast and efficient, the best part is that they know what kind of oil filter and oil weight it needs so I am worry free that it will keep working as it is supposed to. More
by luisalicea14
Employees Worked With
Danny Rivera
February 25, 2019
Good experience Good service but price was high for service rendered, mechanic was knowledgeable and service advisor was friendly,clean showroom and plenty of cars to Good service but price was high for service rendered, mechanic was knowledgeable and service advisor was friendly,clean showroom and plenty of cars to choose from if buying More
by Ram guy
Employees Worked With
February 25, 2019
Poor communication Dropped off my vehicle for scheduled oil change and tire rotation. Told advisor I was going to leave it and return. Had to call the service department Dropped off my vehicle for scheduled oil change and tire rotation. Told advisor I was going to leave it and return. Had to call the service department to check the status of the repair. Ended up communicating through the text message service which I appreciate. Vehicle was done and I had not been notified. I picked the vehicle up several hours later and a different service agent helped me. There was no cost associated so he just said I was good. There’s no indication of the confusion of my tires or vehicle on my paperwork and nothing was discussed. A few days later I received a text message from the service agent thanking me for letting them arrive my vehicle and asking about my service experience. I replied with a. Question regarding the condition of my tires. No response. 2 days later I received another message letting me know I would receive a survey and if I wasn’t satisfied to contact him first. again, I responded with a question regarding the condition of my tires. No response. It is 2 days later and I still haven’t received a response. I even sent another text. Not super pleased about this experience. More
by skyelaken
Employees Worked With
Ray Lopez
