Central Florida Chrysler Jeep Dodge Ram - Service Center

Recall service I received a phone call from the service department informing me of two recalls on the vehicle and asking if I would like to set an appointment to hav I received a phone call from the service department informing me of two recalls on the vehicle and asking if I would like to set an appointment to have the work done. I did set an appointment and brought the vehicle in. When I brought the vehicle in I was promptly greeted by Ray the service advisor, he explained what the recalls were about, he gave me an estimated time for completion, I waited for the vehicle, the work was completed on time. I was on my way very satisfied. More

Great! Everything was done in a timely matter. And they are always very nice. The only thing thing is that sometimes they seem to be under staff and there a Everything was done in a timely matter. And they are always very nice. The only thing thing is that sometimes they seem to be under staff and there are a bunch of cars but maybe only 1 service person, I get the car in a timely matter after the service but before that it la a little lengthy. More

Amazing service Gio pay much attention to my needs help me with everything I needed and was very attentive to my cars needs and provided amazing service overall Gio pay much attention to my needs help me with everything I needed and was very attentive to my cars needs and provided amazing service overall More

First Time Visit! My 2019 Jeep Wrangler Moab was less than 90 days old when it had to be towed back to the dealership due to an indicator that the engine was overheatin My 2019 Jeep Wrangler Moab was less than 90 days old when it had to be towed back to the dealership due to an indicator that the engine was overheating. I called before the tow truck came and talked with April. She was incredibly nice (at the time I was not in the best frame of mind having an early problem on my brand new Jeep. Justin checked me in and kept me informed every step of the way. He was very polite and also sympathetic to my situation. The team did a great job and swapped out a faulty sensor within 24 hours. I was really impressed and happy with what could have been a very frustrating day. More

Service of my jeep I went to Central Florida Chrysler Dodge Jeep Ram and I recommended because the attendant is great and the time for the wait is good too.. thanks a lo I went to Central Florida Chrysler Dodge Jeep Ram and I recommended because the attendant is great and the time for the wait is good too.. thanks a lot More

Excellent 100% Our service manager was very attentive did a great job answer all my question and I was 100% satisfied and so was my wife, Gio did a great job with ev Our service manager was very attentive did a great job answer all my question and I was 100% satisfied and so was my wife, Gio did a great job with everything that needed to be done with my vehicle More

Convenient Care I was very thankful to be able to get my car tuned up just before we left on a spring break vacation road trip. The staff carefully processed informa I was very thankful to be able to get my car tuned up just before we left on a spring break vacation road trip. The staff carefully processed information, as they were somewhat busy even though it it didn't appear too bad. Our service advisor, Ray, is friendly and professional. He made sure we had everything we needed and kept me updated by phone text. The waiting room was very comfortable and spacious. Area staff and sales people were very nice and understanding of how my son liked to play carefully of course. The lobby had a break area with lots of seating, complimentary coffee and other refreshments for purchase. We felt very comfortable and well bring any future service needs here. More

The better of the two dealerships we have gone to in Orlando Our problems deal more with Chrysler than with the largely helpful and pleasant employees at Central Florida Chrysler. Gio Merced very helpfully let Our problems deal more with Chrysler than with the largely helpful and pleasant employees at Central Florida Chrysler. Gio Merced very helpfully let us come in with a flat tire and no appointment Saturday. He saw to other work for us that day as well that was not an emergency but which we were glad to have attended to. Gio apparently will be there for us when we return, but our prior experience has been that while we try to establish a cordial relationship with the Service people, the next time we come, whatever person we dealt with last time has disappeared. Have had endless problems with unreliable dashboard radio which they finally had to replace.New one still freezes now and then. Really unhappy that Chrysler does not even give owners of expensive new cars an Owners’ Manual. The little DVD supplied does not do it. More