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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,111 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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July 20, 2019
Disappointing It was just an overall bad experience. It's started by me requesting to talk to someone and the 1 employee who was outside kept saying "someone will b It was just an overall bad experience. It's started by me requesting to talk to someone and the 1 employee who was outside kept saying "someone will be with you". 15 minutes later finally someone came out . He was nice enough, but not interested in my business at all. He said that it would take 2.5 to 3 hours and I agreed. I wasn't contacted at all until I texted back trying to get some information because it has been 4 hours. That is unacceptable. If it's going to take longer than the original expectation, someone should communicate that. And when I went to pick up my car my "service advisor" had gone home for the day. I ended up talking with the service manager and he was in such a rush to get out of there that I had to ask about my car inspection because he didn't have it. He also claimed that he was "running on fumes". This is not how a service manager should treat their customer. More
by Ear9ster
Verified CustomerEmployees Worked With
Robert Kidwell
July 20, 2019
Great Service Report My experience with Eli was awesome . He took the time to explain the process as well as make recommendations to help get better performance out of my My experience with Eli was awesome . He took the time to explain the process as well as make recommendations to help get better performance out of my vehicle. Will definitely go back. More
by Jtill
Employees Worked With
Eli Lara
July 19, 2019
Great costumers service Justin was very knowledgeable, friendly made the experience smoothly great service had the job done early always kept me informed of any changes woul Justin was very knowledgeable, friendly made the experience smoothly great service had the job done early always kept me informed of any changes would recommend More
by Serg408
Employees Worked With
Justin Perry
July 17, 2019
Fast service I showed up while in the area to take advantage of express oil change service and was in and out very quickly, thank you for the fast service! I showed up while in the area to take advantage of express oil change service and was in and out very quickly, thank you for the fast service! More
by michaelgautier2003
Employees Worked With
Angel Velazquez, Craig Eakles
July 17, 2019
Great people Gio is very professional and enjoy helping you, I will used this service department for all service work.Also the waiting area is very clean. Gio is very professional and enjoy helping you, I will used this service department for all service work.Also the waiting area is very clean. More
by Chrysler 300
Employees Worked With
July 16, 2019
Good services and very professional Very good service ,great costumer service. I would recomend this dealer and the sales person Anthony Corea to my family and friends. Service area are Very good service ,great costumer service. I would recomend this dealer and the sales person Anthony Corea to my family and friends. Service area are very professional as well. More
by Jackiepratts
July 16, 2019
AWESOME Recalls AND OIL CHANGE,SHAWN WAS VERY HELPFULL AND FRIENDLY. TRUCK WAS READY WHEN PROMISED. I WILL DEFINITELY BE BACK FOR ANY OTHER SERVICE WORH. THA Recalls AND OIL CHANGE,SHAWN WAS VERY HELPFULL AND FRIENDLY. TRUCK WAS READY WHEN PROMISED. I WILL DEFINITELY BE BACK FOR ANY OTHER SERVICE WORH. THANK YOU More
by GATORBILL66
Employees Worked With
July 16, 2019
Ecellent Graet sperient. I could not ask for more well done congratulations.!! I will go back for my service and.recomend all my friends any time thank you. Graet sperient. I could not ask for more well done congratulations.!! I will go back for my service and.recomend all my friends any time thank you. More
by FelixT1957
Employees Worked With
Eli Lara
July 14, 2019
Great job Good customer service and good detailed work they care about their work. The dealership was clean and neat. All the employees were friendly and helpfu Good customer service and good detailed work they care about their work. The dealership was clean and neat. All the employees were friendly and helpful. More
by Jalun
Employees Worked With
July 14, 2019
Service on a recall part Transmission broke and my Dodge Dart was stuck in drive. This was due to FCAs recall V34. Got the car towed to the dealership on Saturday night but wa Transmission broke and my Dodge Dart was stuck in drive. This was due to FCAs recall V34. Got the car towed to the dealership on Saturday night but was sad to find out the dealership was closed and the service center would be closed on Sunday(sigh). Monday morning I had to reach out to them. Was told the car could be fixed that day. Great. I told the service tech that I had to work until 7 and asked if I could pick it up after. He said yes he leaves at 7 and would leave the keys with sales. Sadly he did not follow through with this. I got to the dealership at 8 pm. Receptionist didn’t have the keys and told me to come back tomorrow.....I told her that was not an option and asked for a manager. A very kind gentlemen came out to meet me, asked me a few questions and returned with my keys. The car stalled twice on my way home. Both at red lights luckily...but this tells me they didn’t recharge the battery or test drive it after fixing the part. Sadly I had to pay the full amount for the transmission fix even though this was due to faulty parts. Wish the dealership had offered to reach out to FCA directly to take care of billing as now I have to wait 2 months for reimbursement. Not a great and not a horrible experience at CFCJD. More
by Catm
Employees Worked With
Receptionist , Eli Lara, John Maffei
