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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,111 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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August 11, 2019
Great professional service I was on vacation and contacted Shawn to help me with an issue with my Wrangler. He was fantastic, didn't try to oversell me and got the issue address I was on vacation and contacted Shawn to help me with an issue with my Wrangler. He was fantastic, didn't try to oversell me and got the issue addressed in the time frame promised. Cant say enough good things about my experience with the service center here. More
by Szafranski
Verified CustomerEmployees Worked With
August 11, 2019
A little unhappy this visit!! I’m on my 3rd Ram and have been coming here for sales and service for the past 11-12 years. This was by far the worst service experience I’ve had here I’m on my 3rd Ram and have been coming here for sales and service for the past 11-12 years. This was by far the worst service experience I’ve had here. I’m used to the pace being a little slow, but I don’t mind that too much because the work is thorough and I only ever take my trucks to the dealer. This time I had an 9:20 appt. I had to wait until just abt 10 before I was seen. Geo the service associate was nice, I have no issue with him. I needed a new battery(another story), oil change and tire rotation. 1-1.5 hours is what I figured. At 12 no one had done anything to my truck, Geo was busy with another customer so I asked another guy what was taking so long with my truck. We went into the shop for a few, then came back and said Geo was going to go check on it for me. I go back to the waiting room and finally I see activity around my truck. Hour or so later it’s done. I pay, the porter washes it and pulls it around. I go to get in and my wheel lock isn’t in the truck, ask the porter, he goes to find it. I am always confident in the service and never check the work. I looked at my bill and there is no Saftey check attached. I decide to pop the hood while waiting for the porter to come back, my battery cover is missing, the grey material around the battery is torn and not replaced, I can tell by the dust under the hood and on the caps that my fluids may not have been filled, sure enough they aren’t. Now I’m pissed because I just dropped $288 and the work was not completed. I know your standard is to have a second tech verify that all the work was completed. Obviously it was not. Needless to say, I do not have a high level of confidence that all the other work was completed correctly. My saftey sheet is a generic print out and not the form I am accustomed to receiving. More
by FHarris
Employees Worked With
August 10, 2019
Great, Timely Service Every time I visit this Chrysler Jeep location, I am in and out without any issues!! The staff is friendly, and the location is always clean! Every time I visit this Chrysler Jeep location, I am in and out without any issues!! The staff is friendly, and the location is always clean! More
by suzette_morgan
Employees Worked With
Robert Kidwell
August 10, 2019
service visit justin is a very professional youngman. very well presented and good looking. he was very nice, and explain thoroughly my service options and went abo justin is a very professional youngman. very well presented and good looking. he was very nice, and explain thoroughly my service options and went above and beyond with his manager and gave me a coupon i was not aware of my expired oil changes. great customer service. More
by fsosa86
Employees Worked With
Justin Perry
August 09, 2019
Brought truck in for service Took truck in for scheduled maitnence and as always I called jacob Perez and he got me right in with no wait and gio got me through the process in les Took truck in for scheduled maitnence and as always I called jacob Perez and he got me right in with no wait and gio got me through the process in less than 30 min! Awsome service! More
by jeremykirk76
August 09, 2019
Emergencies can be Managed Experienced an unexpected water pump failure on Friday night. Had vehicle towed to dealership on Saturday morning. Repaired under power train warranty Experienced an unexpected water pump failure on Friday night. Had vehicle towed to dealership on Saturday morning. Repaired under power train warranty and picked it up on Wednesday morning. The dealership did a good job. More
by dgood68258
Employees Worked With
Eli Lara
August 08, 2019
Radioman Excellent service by Teri! Above and beyond the call of duty! Hector in sales did an exceptional job as well in the event I wanted to trade in my vehi Excellent service by Teri! Above and beyond the call of duty! Hector in sales did an exceptional job as well in the event I wanted to trade in my vehicle More
by Radioman
Employees Worked With
Teri Cornelius, Hector Blondet
August 08, 2019
Great service I enjoy the service and customer care at this dealership they explain everything clear and go over with you what needs to be done concerning service o I enjoy the service and customer care at this dealership they explain everything clear and go over with you what needs to be done concerning service on your vehicle everyone is friendly and helpful in every way thanks so much for all you do ! More
by lighthaiti@yahoo.com
Employees Worked With
Ray Lopez
August 08, 2019
Service Shawn gives 100 percent of his attention to find the best way to solve the issues of my vehicles. Also fixed the incorrect spelling on my service co Shawn gives 100 percent of his attention to find the best way to solve the issues of my vehicles. Also fixed the incorrect spelling on my service contract . More
by mcgivney0
Employees Worked With
August 04, 2019
Great friendly and helpful staff Came in for an oil change but Brandon offered a great sale with the hw VIP program. All staff involved were helpful and friendly. I’d recommend to oth Came in for an oil change but Brandon offered a great sale with the hw VIP program. All staff involved were helpful and friendly. I’d recommend to others More
by LNGUYEN.21
Employees Worked With
Ray Lopez, Robert Alier, Brandon Mclellan
