Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,109 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Best attention What can I say about Tery?? Best person ever, best attention ever. She is unique. I never received before a attention like this. Tery : Happy Birthd What can I say about Tery?? Best person ever, best attention ever. She is unique. I never received before a attention like this. Tery : Happy Birthday and God bless you More
Recall Great service , very punctual and very polite advisor! I scheduled the service by phone the other day and was attended at the scheduled time. I will b Great service , very punctual and very polite advisor! I scheduled the service by phone the other day and was attended at the scheduled time. I will be back for sure. More
Service Brought my car for regular service. Shawn - service advisor- explained the service needed. He was very honest and did not feel pressure to perform un- Brought my car for regular service. Shawn - service advisor- explained the service needed. He was very honest and did not feel pressure to perform un-necessary work. Would recommend. More
Great Service! Eli was very professional, friendly, and provides the best customer service. I will definitely be bringing my car back in the near future for service. Eli was very professional, friendly, and provides the best customer service. I will definitely be bringing my car back in the near future for service. More
Service Great service, my advisor Justin was great, very friendly I would definitely go back. Waiting room very clean . Took care of me quickly. I would defin Great service, my advisor Justin was great, very friendly I would definitely go back. Waiting room very clean . Took care of me quickly. I would definitely buy another vehicle from them. More
Auto repair Twice I've experienced need of emergency auto repair while in Orlando. Both times Teri Cornelius has come to my rescue explaining the issues thoroughl Twice I've experienced need of emergency auto repair while in Orlando. Both times Teri Cornelius has come to my rescue explaining the issues thoroughly and over seeing the repairs got done in a timely matter. I had been to two other dealerships trying to get an issue corrected to no avail...Teri got it not only corrected but has gotten not only my jeep but my husband's jeep on a maintenance program. We are both more than willing to drive the two hours it takes to get there for her service. More
All in a day's work I came in on a busy Saturday but they took care of everything I needed and recommended some other beneficial services and programs. Justin was my serv I came in on a busy Saturday but they took care of everything I needed and recommended some other beneficial services and programs. Justin was my service advisor and he was very professional, knowledgeable, and personable. More
Oil change It was a nice experience coming in for the first time to get oil change. Eli was helpful & efficient in getting me in and out. Thank you It was a nice experience coming in for the first time to get oil change. Eli was helpful & efficient in getting me in and out. Thank you More
Good Service Good service. Wait was a little long. But it was three hours from intake to delivery. Had recall work on engine fan and replacement of passenger door Good service. Wait was a little long. But it was three hours from intake to delivery. Had recall work on engine fan and replacement of passenger door handle. Door handle was replaced 11 months ago by this center and it fell off again, hoping this doesn’t become a repeating issue since it has happened twice now. Ray was friendly and too the point. More
Recall Repair The personnel was nice. I went in for 2 recalls my jeep had. I made an appt ahead and the morning I was to go in, I called for a later appointment a The personnel was nice. I went in for 2 recalls my jeep had. I made an appt ahead and the morning I was to go in, I called for a later appointment and was told i did not have one regardless the very nice representative made one for the same day. I drove in and a kind man greeted me. I had to wait like 15 min before someone came to try to check me in then another 5 or 10 min of wait until the service advisor Ray came to me. Ray was nice and immediately looked at what was needed. I also told him about a noise with my a/c and he knew what it was and also told me I needed to replace the filter. He also took a look around and noticed I had a nail on my tire and made a recommendation. The service was done but I waited about 5 hours until they were finished which for me was a bit much. My overall experience was positive. The area they should improve is the waiting and to find a way to keep the customer informed as the progress on the repair and how much more time it will take. I was hungry and if I had known i would have taken an uber or have someone pick me up. My overall experience was positive and I will return as my a/c still needs to be repaired. More