Central Florida Chrysler Jeep Dodge Ram - Service Center

Brought in for ABS/traction light issue and the car started to have a miss when it was idling. Ended up replacing a speed sensor on one wheel and did a tune-up. When I picked up the car and was driving started to have a miss when it was idling. Ended up replacing a speed sensor on one wheel and did a tune-up. When I picked up the car and was driving home it started to make a loud squeal from the passenger front right. Turns out a part that was to be snapped into place was not adequately replaced after the work was completed by the technician. I Again had to return to the dealer the next day due to this and have it addressed. The issue with this dealer is a lack of quality control with their work. This is the third time I have had to return to this dealer after having regular maintenance performed for a follow up due to the work being performed not to specification or something not being wrapped up correctly. More

The service from Winston and Josh was great. They got everything accomplished I needed. Exceeded my expectations. It is comforting to know that the vehicle is in good shape prior to taking a lon They got everything accomplished I needed. Exceeded my expectations. It is comforting to know that the vehicle is in good shape prior to taking a long trip. More

Andy was able to get some warranty repairs done that were not scheduled, and I was out the same day. not scheduled, and I was out the same day. More

Bob was amazing. He is my new go-to rep. I really appreciate all of his help and support. He's very knowledgeable. He is my new go-to rep. I really appreciate all of his help and support. He's very knowledgeable. More

I received excellent customer service. Andy and his team took care of me like I was a VIP. This was a great experience. Andy and his team took care of me like I was a VIP. This was a great experience. More

I just wanted to take a moment to recognize Todd Isom and the exceptional service he provided when we visited the service department to get our key replaced. Todd was incredibly helpful, knowledgeable, and the exceptional service he provided when we visited the service department to get our key replaced. Todd was incredibly helpful, knowledgeable, and went above and beyond to make the process smooth and hassle- free. He made sure we were informed every step of the way and his friendly attitude truly made a difference in our experience. We couldn't be happier with the service we received- thank you, Todd, for making our visit so pleasant! More

All the staff that I encountered were very friendly and helpful. I don't understand why it has to take so long and be so stressful to buy a vehicle. This dealership did a better job at keeping things movin helpful. I don't understand why it has to take so long and be so stressful to buy a vehicle. This dealership did a better job at keeping things moving. More

Repeat customers are never promised and this dealership continues to earn my trust and loyalty both in sales and service. From the moment I arrive Marcous Morton always greets me with exceptional personali continues to earn my trust and loyalty both in sales and service. From the moment I arrive Marcous Morton always greets me with exceptional personalized service, VIP attention, and the respect as a customer of ensuring my time is valued. His leader Craig this time greeted me upon arrival acknowledging my work schedule reassuring me I would get out in time. Thanks to both of them my Jeep was ready sooner than anticipated. Your waiting area is always conducive to do work while I wait so there's no loss in productivity. These two factors combined is the reason I'll drive farther over convenience. Also to note, this time I choose a timeslot that Marcous was available vs. when it was most convenient for me. That speaks volumes. Thank you. More

He was very professional and communicative. Great experience! I will be coming back for all my services in the future on my Jeep because of him Great experience! I will be coming back for all my services in the future on my Jeep because of him More

Went in for an oil change, came out with my blinkers not working and after bringing it in for a second time to get my blinkers fixed, my tires felt weird. There was air on them and nothing visible to the ey working and after bringing it in for a second time to get my blinkers fixed, my tires felt weird. There was air on them and nothing visible to the eye so I did not return. Not even an hour later my tire popped on I4 with a license plate screw in it. They were careless and a free oil change here ended up costing me more than taking it to a different location for oil. Have also called multiple times for a window tint that I’m paying for as part of the package and they never call me back to schedule it. More