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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,667 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,667 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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May 30, 2019
Repair needed During a previous trip to Dodge, I was told I needed brake work. So, I took my car somewhere else. Long story short, I brought the car to Dodge to During a previous trip to Dodge, I was told I needed brake work. So, I took my car somewhere else. Long story short, I brought the car to Dodge to have the brakes redone, as the place I had gone to charged me several hundred dollars and insisted the job was done correctly. Dodge was courteous and got the job done quickly. More
by Sue
Verified CustomerEmployees Worked With
Ray Lopez
May 30, 2019
UpSale City The service on the vehicle seemed to be good. However the dealership’s priority seemed to be focused on upsaling us every turn. We were contacted a The service on the vehicle seemed to be good. However the dealership’s priority seemed to be focused on upsaling us every turn. We were contacted about additional services they were suggesting for $485. Even as we were leaving was suggested to get the truck detailed on our next visit. Dealership was friendly like a salesman trying to get you to buy something. Bottom line- I did not feel the dealership was trustworthy so I would not recommend the service center or purchase a vehicle from here. More
by cshell
Employees Worked With
May 29, 2019
Excellent Customer Service Thanks to Gio my Trailhawk was fixed and because it needed to be kept overnight I was given a loaner car. Highly recommend service advisor Gio and th Thanks to Gio my Trailhawk was fixed and because it needed to be kept overnight I was given a loaner car. Highly recommend service advisor Gio and this dealership and it’s staff!! More
by LJRogers
May 29, 2019
Like Family 7 vehicles in one family from CF Chrysler. Sales team is great, but the Service department is outstanding. We have dealing with JP for many years, and 7 vehicles in one family from CF Chrysler. Sales team is great, but the Service department is outstanding. We have dealing with JP for many years, and now JP has added Justin. They both welcome us, by name, when we are in for service. More
by lrmiles5
Employees Worked With
Justin Perry
May 29, 2019
Excellent experience as always! It’s as simple as having a very kind, helpful, knowledgeable and professional service advisor as Mr Giovanni Merced is and the outcome is a very satis It’s as simple as having a very kind, helpful, knowledgeable and professional service advisor as Mr Giovanni Merced is and the outcome is a very satisfactory experience. More
by josbarusca
Employees Worked With
Other Employees :
Mark Greenwood, Ray Lopez, Edgar Casteneda, Samuel Ojeda, Eric Lebron, Juan Garcia
May 29, 2019
Fast and convenient The staff has been great once a few wrinkles were worked out in the beginning. They also don’t sell you on bogus services you don’t need. the only co The staff has been great once a few wrinkles were worked out in the beginning. They also don’t sell you on bogus services you don’t need. the only con is that I have been trying to get a crack in my windshield fixed through insurance I bought through the dealer and I can’t get any follow up More
by slycop1
Employees Worked With
Justin Perry
May 29, 2019
Focused on selling me an oil change! I came in because “low engine oil pressure” warning sign came on. According to the owners manual, says not to operate the vehicle until the cause is I came in because “low engine oil pressure” warning sign came on. According to the owners manual, says not to operate the vehicle until the cause is corrected (page 64) Service rep immediately said I needed an oil change and before even looking at the vehicle. I asked him why, and he said you need it anyway. Service Report says I REQUESTED an oil change - I didn’t. There is no mention other than the standard multi point inspection that the cause of the warning message was looked into. I am left wondering if my engine will seize up. More
by harperlizbeth
May 28, 2019
Ray was very nice and helpful I was in the area and needed to get the oil changed in my truck , Ray came out and took care of me and was very friendly and professional, there was a I was in the area and needed to get the oil changed in my truck , Ray came out and took care of me and was very friendly and professional, there was also a recall on the telgate and he took care of that also.I had a great experience! Thank you Ray! More
by Halstruck1022
May 28, 2019
not good my service tech went home sick and didnt communicate that with me, nor did anyone else. I was almost stranded there bc they lied and said my car would my service tech went home sick and didnt communicate that with me, nor did anyone else. I was almost stranded there bc they lied and said my car would be done so I got dropped off with no other way home. accused me of lying (I had texts with my service tech to prove I wasnt & actually had to show them to prove it) and finally 2hrs late i got to leave. never called or texted to apologize but they did call to try and sell me a new car....like xxx seriously?!?! More
by disappointing svc
Employees Worked With
unknown manager, Eli Lara
May 28, 2019
Recall For the recall was good. But I told that the Pacifica has a Problem with the transmission and They said that they reviewed. But the car is worst when For the recall was good. But I told that the Pacifica has a Problem with the transmission and They said that they reviewed. But the car is worst when it changes the velocities in the road. More
by Hernando18
Employees Worked With
Eli Lara
