Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,668 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
5,668 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Sort by
June 09, 2019
Customer care at the service center I dropped my truck off for recalls, breaks and a fuel pump among a few other minor things (tire rotation/ oil change). My truck was there for a week a I dropped my truck off for recalls, breaks and a fuel pump among a few other minor things (tire rotation/ oil change). My truck was there for a week and a half! The day I dropped it off, I was told it would take 2 days. My frustration is with the fact that literally, every day after day 2, I was told it would be ready the following day. I not once got a call from the service center telling me my truck actually wouldn’t be ready. I had to call and ask, every time. If you’re going to tell a customer their vehicle will be ready and you find out it won’t be, you would think a courtesy call to the customer would be in order. I called 7 days in a row at 4-5pm to see if my truck would be ready and each time, my advisor said it wouldn’t be! Why not go out of your way to call me since you’re the one who said it was going to be ready?! 7 days in a row! Is this normal? Is it the customers responsibility to call you? Considering you know I’ve had to call 6 times when you should be the one calling me, on day 7 you would think maybe reaching out to me would be the way to go. I still need my rear breaks done but I’m apprehensive at this point that I will get the same poor service. More
by s2000kills
Verified CustomerEmployees Worked With
Jacob Perez, Robert Kidwell
June 09, 2019
Excellent Very friendly people working on this place. Timing, attention with customer. Employees understand our needs, our time , very professional treatment. I Very friendly people working on this place. Timing, attention with customer. Employees understand our needs, our time , very professional treatment. I'm very happy with everything. More
by Coppacraysler
June 09, 2019
Very attentive staff and grear customer service. I am pleasead with the customer service and knowledge of the maintenance team. They are always ready to serve and solve any issues. Highly recommended I am pleasead with the customer service and knowledge of the maintenance team. They are always ready to serve and solve any issues. Highly recommended. More
by Mrscris
Employees Worked With
June 09, 2019
Bad service Brought my vehicle for a recall and they couldn’t even wash the truck or top up my fluids vacuum as a courtesy. because of the recall I had to take ti Brought my vehicle for a recall and they couldn’t even wash the truck or top up my fluids vacuum as a courtesy. because of the recall I had to take time off from work to bring the vehicle in. More
by reizan
Employees Worked With
Ray Lopez
June 07, 2019
Great Service Took Jeep in for repairs to replace starter relay and rear lift gate struts. Shawn was very friendly and helpful. Car had not been washed and Shawn Took Jeep in for repairs to replace starter relay and rear lift gate struts. Shawn was very friendly and helpful. Car had not been washed and Shawn took the time to have it washed before I left. More
by bryan.mckenzie1
Employees Worked With
June 05, 2019
Good service After last service having issues and speaking to the manager, service has finally been good. Dealer listens to concerns and tries to learn from them. After last service having issues and speaking to the manager, service has finally been good. Dealer listens to concerns and tries to learn from them. So far no other issues and will have them keep working on my truck for now. More
by rapayne86
Employees Worked With
Eli Lara
June 05, 2019
Oil change The local is good, the customer service is excellent, the quality of products are superior. They treat me as a friend. I recommend the services there The local is good, the customer service is excellent, the quality of products are superior. They treat me as a friend. I recommend the services there More
by Hernando18
June 05, 2019
Service Justin and Charlie are beyond sweet and helpful. If it weren’t for them, I’d go somewhere else!! I had numerous issues with my brand new Jeep, but the Justin and Charlie are beyond sweet and helpful. If it weren’t for them, I’d go somewhere else!! I had numerous issues with my brand new Jeep, but the two of them went above and beyond to help me get everything sorted out. More
by CMcMahan
Employees Worked With
Charlie Peets, Justin Perry
June 04, 2019
Great Service I have been a customer since 2016. It's important to receive honest and straight forward service without been pressured. Always received courteous and I have been a customer since 2016. It's important to receive honest and straight forward service without been pressured. Always received courteous and professional service. More
by honna831
Employees Worked With
Eli Lara
June 04, 2019
Great Service Mark Greenwood was our Service Advisor. He was very informative and kept us up to par with updates on our vehicle.. Awesome Experience! I would highl Mark Greenwood was our Service Advisor. He was very informative and kept us up to par with updates on our vehicle.. Awesome Experience! I would highly recommend. Great facility free coffee. More
by Melody Q Sol
Employees Worked With
Mark Greenwood
