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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,669 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,669 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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July 01, 2019
Actual service great..communication to schedule terrible I bought insurance for windshield repair through the dealer. When I go to use the insurance nobody knows anything about it, how I use it and fail to I bought insurance for windshield repair through the dealer. When I go to use the insurance nobody knows anything about it, how I use it and fail to return phone calls. It took me almost six months to get a windshield repaired. However, once I was there to get the work done, as usual, the work and service was great. Justin Perry is awesome!! More
by slycop1
Verified CustomerEmployees Worked With
Justin Perry
July 01, 2019
Damage A/C on my 2017 Jeep I called cuatomer service to inform about mu A/C not working in my 2017 Jeep. Was refered to Eli who was very cordial and understandin, he worked arou I called cuatomer service to inform about mu A/C not working in my 2017 Jeep. Was refered to Eli who was very cordial and understandin, he worked around my schedule to accomodate my needs for an appointment on the same day I called. When I arrived, Eli arranged for me to have a rental until they could figure out thw problem to the car’s A/C and called me the next day with an update as well as the second day when I was able to pick up my car.. He also informed of other details that needed some attention on the car. More
by Nancy’s car
Employees Worked With
Eli Lara
July 01, 2019
Recall on power steering Eli was great and helpful. The total time was less than what was expected. The texting to keep me updated is very beneficial. Thank you. Eli was great and helpful. The total time was less than what was expected. The texting to keep me updated is very beneficial. Thank you. More
by fetherolf3276
Employees Worked With
Eli Lara
June 30, 2019
They take good care of you and your vehicle. In for service on our 2017 Chrysler Pacifica. Ha Nguyn was my service writer and he took good care of me. However, the cost to replace engine air fil In for service on our 2017 Chrysler Pacifica. Ha Nguyn was my service writer and he took good care of me. However, the cost to replace engine air filter and cabin air filter were very high at $60 each for parts and install. The dealer retail part price is about $15 for each so $45 to install (including tax) parts that take less than 5 minutes is a bit much. Make the prices more realistic and you will get a lot more work! More
by Tom Pacifica
Employees Worked With
Ha Nguyen
June 30, 2019
Good service, but the waiting this time were very long 3 hr Good service, but waiting time too long, 3 hrs. Other occacions it was done in half of the time. Overall was a good experience. Hoping next will be fa Good service, but waiting time too long, 3 hrs. Other occacions it was done in half of the time. Overall was a good experience. Hoping next will be faster. Maybe Monday is a bad day. More
by laboy7704
Employees Worked With
Eli Lara
June 29, 2019
Not completely happy I have done my oil change here many times. This time it was not a good experience. They spilled oil all over my engine which it made it smoke a lot wh I have done my oil change here many times. This time it was not a good experience. They spilled oil all over my engine which it made it smoke a lot when I drove out. I had to bring back, then the oil person supposedly clean it.... then a few days later my engine light comes on. Come to find out my o2 sensor is bad.. which means other 4 hours at the dealership to replace the sensor.... More
by John336871
Employees Worked With
Justin Perry
June 28, 2019
Great service Good work on my car justin perry was a great help i would go back for another services. Thanks for everything.my car is working Very good now Good work on my car justin perry was a great help i would go back for another services. Thanks for everything.my car is working Very good now More
by pierrebolivar
Employees Worked With
Justin Perry
June 27, 2019
Excellent customer service I had to bring my new truck in for safety recalls. Shawn was excellent in his approach. He quoted me a close time estimate and made sure I had trans I had to bring my new truck in for safety recalls. Shawn was excellent in his approach. He quoted me a close time estimate and made sure I had transportation to and from the dealership. Excellent service! More
by jtheobald
Employees Worked With
June 27, 2019
Central Florida Chrysler Arrived for my scheduled recall appointment. Promptly met by valet and service rep. Services timely performed and ahead of estimated time. Staff frien Arrived for my scheduled recall appointment. Promptly met by valet and service rep. Services timely performed and ahead of estimated time. Staff friendly and waiting area clean and comfortable. More
by Bob
Employees Worked With
June 26, 2019
Took WAY too long!!! I have been here several times before and have had excellent service. My Service associate, Justin was great as well. I was advised when I made the ap I have been here several times before and have had excellent service. My Service associate, Justin was great as well. I was advised when I made the appointment that it would take 2.5-3 hours. Again I was fine with that. But when the time came and went it took over 5 hours to take care of a recall item (airbags). I'm sure they've done a few of those. Overall, I generally like the service I have received in the past but this one trip was NOT good. If I was told from the beginning that it would take 5 hours, I would have made other arrangements rather than wait there. Good thing I didn't have anything else to do that day. More
by MB
Employees Worked With
Justin Perry
