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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,669 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,669 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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July 07, 2019
Worst experience ever Started of on Monday telling them I was stranded 20hrs from home. They screwed around for 2 days before they got anything going with it. Then couldn’t Started of on Monday telling them I was stranded 20hrs from home. They screwed around for 2 days before they got anything going with it. Then couldn’t figure out how to expedite parts. They left me on hold for over 90min. No one could give me any straight answers about anything. This by far was the worst experience I have ever delt with. Then when they finally finished they washed my car a ripped a cover off my license plate as well as bending my actual plate. And they charged me $300 more than the original estimate. More
by Pissedoff
Verified CustomerEmployees Worked With
July 07, 2019
Got rid of my lit check engine light I went to your dealership because it was the closest to my Marriott resort. While on vacation from Virginia my check engine light came on. I visited y I went to your dealership because it was the closest to my Marriott resort. While on vacation from Virginia my check engine light came on. I visited your dealership and left my vehicle overnight. I was about to call an Uber when I was offered a ride through your shuttle vehicle. Great service. Your driver Maritza is outstanding. I expected to have to take an Uber back to the dealership the next day but the shuttle service picked me up. Outstanding customer service. My vehicle was ready and I was back on vacation. Unfortunately the check engine light came back on. I went back to your dealership and my problem was corrected. More
by Gus-Eady
Employees Worked With
Maritza (Shuttle Driver), Eli Lara
July 07, 2019
Service Thanks guys, great job comunicacion, they fix my jeep fast, they give a rental car until my car was fix , i will recommend to anyone. Thanks guys, great job comunicacion, they fix my jeep fast, they give a rental car until my car was fix , i will recommend to anyone. More
by omarort1
Employees Worked With
Jacob Perez, Eli Lara
July 05, 2019
Very well Terry was very helpful and helped me find the right tires for my Jeep and with a good price. I also use my coupons, what helped to acomodas-te the pri Terry was very helpful and helped me find the right tires for my Jeep and with a good price. I also use my coupons, what helped to acomodas-te the price in comparison with other places I quoted More
by janetesaunders
Employees Worked With
Teri Cornelius
July 04, 2019
Great. Mr Mr. Ha is excellent service man. You should offer him the dealer VP position. Mr Tien very good excellent mechanic. Make him shop foreman I trust t Mr. Ha is excellent service man. You should offer him the dealer VP position. Mr Tien very good excellent mechanic. Make him shop foreman I trust this dealership with my family's lives More
by TLRadovich
Employees Worked With
Ha Nguyen
July 04, 2019
Excellent Experience!! Professional and Justin made sure that we got back to Disney Vacation. We are from NW Georgia, he took care of our truck and gave us a rental. They ha Professional and Justin made sure that we got back to Disney Vacation. We are from NW Georgia, he took care of our truck and gave us a rental. They have a 5 Star Service Department. Thank you the Smith Family. More
by tersmith42
Employees Worked With
Justin Perry
July 03, 2019
Replace tyre Justin was very helpful. He maintained contact on the phone, giving me correct information regarding how to get my problem solved. When i arrived at Justin was very helpful. He maintained contact on the phone, giving me correct information regarding how to get my problem solved. When i arrived at the dealership, he was very helpful in getting my car tyre problem resolved. Great service overall More
by elsieberry
Employees Worked With
Justin Perry
July 03, 2019
Completed the Job But Did not Respect My Time Came in for an oil change and for repair of an instrument panel trim piece. 2.5 hours later, I was told that new rear tires were recommended (which w Came in for an oil change and for repair of an instrument panel trim piece. 2.5 hours later, I was told that new rear tires were recommended (which were not in stock) and the interior trim pieces along with the tires would not be available until the next day and I would be given a loaner. I asked if the oil change had been done (because of Express Lane) and was told that it would also be handled the next day. The question then immediately comes to mind why wasn’t the oil changed in the first 30 minutes, the tire recommendation and the trim parts status verified in the next 30 minutes and I am on my way back home in my own vehicle in an hour? I could then return to the dealership when the parts and the mechanic are available in my own vehicle. Instead, I leave in a loaner (which has 45 minutes processing time), I return the next day to a vehicle with new tires and part of the trim pieces replaced and I still have to return to the dealership this Friday to complete the trim work. I have no doubt the work will be done properly but I need people who respect my time. I live 35 minutes from the dealership and a round trip alone exceeds an hour. More
by dgood68258
Employees Worked With
Justin Perry
July 02, 2019
Service light on Eli was my service manager, he kept me informed the whole time, when he realized it wouldn’t be done till the next day got the car service for me . Eli was my service manager, he kept me informed the whole time, when he realized it wouldn’t be done till the next day got the car service for me . More
by Robin sue
Employees Worked With
Eli Lara
July 02, 2019
Good Job Easy to work with, on time, writer was not pushy to sell me something I did not need, enjoyed speaking with him. Making the appointment was fast and Easy to work with, on time, writer was not pushy to sell me something I did not need, enjoyed speaking with him. Making the appointment was fast and efficient. More
by Rob
Employees Worked With
Ha Nguyen
