Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,669 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Great costumers service Justin was very knowledgeable, friendly made the experience smoothly great service had the job done early always kept me informed of any changes woul Justin was very knowledgeable, friendly made the experience smoothly great service had the job done early always kept me informed of any changes would recommend More
Fast service I showed up while in the area to take advantage of express oil change service and was in and out very quickly, thank you for the fast service! I showed up while in the area to take advantage of express oil change service and was in and out very quickly, thank you for the fast service! More
Great people Gio is very professional and enjoy helping you, I will used this service department for all service work.Also the waiting area is very clean. Gio is very professional and enjoy helping you, I will used this service department for all service work.Also the waiting area is very clean. More
Good services and very professional Very good service ,great costumer service. I would recomend this dealer and the sales person Anthony Corea to my family and friends. Service area are Very good service ,great costumer service. I would recomend this dealer and the sales person Anthony Corea to my family and friends. Service area are very professional as well. More
AWESOME Recalls AND OIL CHANGE,SHAWN WAS VERY HELPFULL AND FRIENDLY. TRUCK WAS READY WHEN PROMISED. I WILL DEFINITELY BE BACK FOR ANY OTHER SERVICE WORH. THA Recalls AND OIL CHANGE,SHAWN WAS VERY HELPFULL AND FRIENDLY. TRUCK WAS READY WHEN PROMISED. I WILL DEFINITELY BE BACK FOR ANY OTHER SERVICE WORH. THANK YOU More
Ecellent Graet sperient. I could not ask for more well done congratulations.!! I will go back for my service and.recomend all my friends any time thank you. Graet sperient. I could not ask for more well done congratulations.!! I will go back for my service and.recomend all my friends any time thank you. More
Great job Good customer service and good detailed work they care about their work. The dealership was clean and neat. All the employees were friendly and helpfu Good customer service and good detailed work they care about their work. The dealership was clean and neat. All the employees were friendly and helpful. More
Service on a recall part Transmission broke and my Dodge Dart was stuck in drive. This was due to FCAs recall V34. Got the car towed to the dealership on Saturday night but wa Transmission broke and my Dodge Dart was stuck in drive. This was due to FCAs recall V34. Got the car towed to the dealership on Saturday night but was sad to find out the dealership was closed and the service center would be closed on Sunday(sigh). Monday morning I had to reach out to them. Was told the car could be fixed that day. Great. I told the service tech that I had to work until 7 and asked if I could pick it up after. He said yes he leaves at 7 and would leave the keys with sales. Sadly he did not follow through with this. I got to the dealership at 8 pm. Receptionist didn’t have the keys and told me to come back tomorrow.....I told her that was not an option and asked for a manager. A very kind gentlemen came out to meet me, asked me a few questions and returned with my keys. The car stalled twice on my way home. Both at red lights luckily...but this tells me they didn’t recharge the battery or test drive it after fixing the part. Sadly I had to pay the full amount for the transmission fix even though this was due to faulty parts. Wish the dealership had offered to reach out to FCA directly to take care of billing as now I have to wait 2 months for reimbursement. Not a great and not a horrible experience at CFCJD. More
Amazing Nothing to say, I wish all the dealers the same keep going the good work. Thank you to made me so happy when o came.. Nothing to say, I wish all the dealers the same keep going the good work. Thank you to made me so happy when o came.. More
Appointment meant nothing Our service was to replace a door lock mechanism that had been ordered several months before. No one ever called that it was in - I only found out whe Our service was to replace a door lock mechanism that had been ordered several months before. No one ever called that it was in - I only found out when I called. When we arrived for service, we were told that despite having an appointment there was a whole bunch of folks ahead of us and it would very likely take much longer than the 90 minutes I was told. What is the purpose of an appointment if you just take cars in order of arrival? To the service advisors credit, he did secure a loaner car for us. We were called maybe 2 hours later and asked if we wanted additional maintenance items done - we said no. Two more hours later, the advisor texted that the mechanic was having trouble opening the door -!sorry but that’s BS - I was manually unlocking the door for months. Several hours later I got notified that I could pick the car up - some 6 - 7 hours after drop off. More