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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,669 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,669 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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July 26, 2019
Very cordial and professional Robert the rep was very cordial and very professional he made sure all my requests were met. Waiting time was very reasonable. Lobby area was very c Robert the rep was very cordial and very professional he made sure all my requests were met. Waiting time was very reasonable. Lobby area was very comfortable. More
by Dmilan66
Verified CustomerEmployees Worked With
Robert Kidwell
July 26, 2019
Slow Service great faciities My check in went smooth they took my jeep in right away after that it went down hill. Firzt of all Service estimater was gteat but it took 2.5 hrs to My check in went smooth they took my jeep in right away after that it went down hill. Firzt of all Service estimater was gteat but it took 2.5 hrs to do simple oii change. and never updated meo status of my jeep . Next they broke my antenna removing it before going into car wash also after I received my jeep panelto floor board under steering wheel was broken off they said it was like that they new nothing. Other than that great waitimg area nice and comfortable and they accept service coupons. More
by orap1234
Employees Worked With
Ray Lopez
July 26, 2019
Very good The attention was very good and the staff was very professional. My car was washed after they finished with my service and it didn't took to long The attention was very good and the staff was very professional. My car was washed after they finished with my service and it didn't took to long More
by fggarcia90
Employees Worked With
Robert Kidwell
July 26, 2019
Ray Lopez help me with all I need including with a rental. I brought my van at this dealer and had a very bad experience with the manger and the service person at that time in 2016. Ray Lopez help me with I brought my van at this dealer and had a very bad experience with the manger and the service person at that time in 2016. Ray Lopez help me with all my needs including getting a rental car. Also the van was fix in by the weekend. Thank you Mr. Lopez More
by nixapereznixa
Employees Worked With
Ray Lopez
July 24, 2019
Excellent service appointment. They fixed the car as promised. No complains at all. Gio is a excellent employee . Very great full for the service done. service appointment. They fixed the car as promised. No complains at all. Gio is a excellent employee . Very great full for the service done. More
by cpavanessa
Employees Worked With
July 24, 2019
Broke down in Orlando. Shawn was awesome. He did everything he could to make our problem better. We ended up going home, which is 2 hours away, in a 2018 Dodge Durango maxed Shawn was awesome. He did everything he could to make our problem better. We ended up going home, which is 2 hours away, in a 2018 Dodge Durango maxed out. It was awesome. More
by gg10226591
Employees Worked With
July 22, 2019
Excellent service and great communication! I was vacationing in Orlando from Ohio when my Dodge Grand Caravan decided to break down 36 hours before I was scheduled to leave. I found Central Flo I was vacationing in Orlando from Ohio when my Dodge Grand Caravan decided to break down 36 hours before I was scheduled to leave. I found Central Florida Chrysler and drove the care there and was greeted by Justin who quickly gathered my information and problem description. This was Friday morning and I was due to leave on Saturday morning. My car would not get past 25 MPH so there was no way I could drive 1000+ miles in that condition. Justin and Luigi diagnosed the problem quickly and they and were able to repair all of the issues in less than 12 hours and finished the car by closing time on Friday. My car ran perfectly on the trip from Florida to Ohio and we made it home safe and sound. More
by cmcdan1524
Employees Worked With
Luigi, Justin Perry
July 22, 2019
Good job Teri Cornelius help me and let me know asap wend my pick up truck was ready that way I didn’t lose time for my trip thanks Teri Cornelius help me and let me know asap wend my pick up truck was ready that way I didn’t lose time for my trip thanks More
by JLRAMOS
Employees Worked With
Teri Cornelius
July 20, 2019
Disappointing It was just an overall bad experience. It's started by me requesting to talk to someone and the 1 employee who was outside kept saying "someone will b It was just an overall bad experience. It's started by me requesting to talk to someone and the 1 employee who was outside kept saying "someone will be with you". 15 minutes later finally someone came out . He was nice enough, but not interested in my business at all. He said that it would take 2.5 to 3 hours and I agreed. I wasn't contacted at all until I texted back trying to get some information because it has been 4 hours. That is unacceptable. If it's going to take longer than the original expectation, someone should communicate that. And when I went to pick up my car my "service advisor" had gone home for the day. I ended up talking with the service manager and he was in such a rush to get out of there that I had to ask about my car inspection because he didn't have it. He also claimed that he was "running on fumes". This is not how a service manager should treat their customer. More
by Ear9ster
Employees Worked With
Robert Kidwell
July 20, 2019
Great Service Report My experience with Eli was awesome . He took the time to explain the process as well as make recommendations to help get better performance out of my My experience with Eli was awesome . He took the time to explain the process as well as make recommendations to help get better performance out of my vehicle. Will definitely go back. More
by Jtill
Employees Worked With
Eli Lara
