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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,154 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,154 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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January 02, 2019
Tune up on my Durango I drove my vehicle to the dealership to service my vehicle before my Holiday road trip. Richard made me feel welcome and took my vehicle in for servic I drove my vehicle to the dealership to service my vehicle before my Holiday road trip. Richard made me feel welcome and took my vehicle in for service. I did not have an appointment and I got everything done in a couple hours. He also arranged the courtesy van to pick me up when the vehicle was done. More
by Chinman1
Verified CustomerEmployees Worked With
Richard
Helpful January 01, 2019
Oil change They take care of the needs of my car. Not only oil change, also they know pretty well what are the car needs. The recomendatios about what my car nee They take care of the needs of my car. Not only oil change, also they know pretty well what are the car needs. The recomendatios about what my car needs they explain with good details. More
by Hernando18
Employees Worked With
January 01, 2019
Service recall Received a phone call notifying me of several recalls on pickup. Scheduled an appointment, brought vehicle in early. They took it right away and perfo Received a phone call notifying me of several recalls on pickup. Scheduled an appointment, brought vehicle in early. They took it right away and performed service promptly. More
by Jims123
Employees Worked With
Alex Alvarado
January 01, 2019
There should be a 0 rating for this place Nobody acknowledges you when you show up at service.The advisors sit there in their glass offices as you stand there wondering where to go. I dropped Nobody acknowledges you when you show up at service.The advisors sit there in their glass offices as you stand there wondering where to go. I dropped off my truck for recalls and the back up camera didn't work when I picked it up. Nobody cared when I called them about it. No manager would get on the phone. Operator told me I had 12 minutes to return before closing and then repeatedly hung up on me until closing time. I wish I would have read your reviews before coming there because nothing has changed. Obviously nobody cares what your customers think. I came there because the dealership down the road sucks also but I will not be returning here with my two vehicles either. Also, my quote was sent by Richard via text and seemed like a two year old wrote it. He tried to over charge me and lost a $900 sell because of it. He went home sick that day and never let me know my truck was ready nor did anyone else until the next day. Horrible service !!! More
by Hawkjg24
Employees Worked With
Richard Romero, Ray Lopez
January 01, 2019
Quick oil change Stopped in for an oil change on my way home from work. It was busy but quick. My service advisor let me know of some other things that need to b done. Stopped in for an oil change on my way home from work. It was busy but quick. My service advisor let me know of some other things that need to b done. I will b returning and I would recommend this dealer to friends and family More
by mary.smith
Employees Worked With
Ray Lopez
December 29, 2018
Navigation system replacement The part came in as planed installed in less time than estimated Gio was very understanding as well as Jacob both knew I did not want to spend a lot o The part came in as planed installed in less time than estimated Gio was very understanding as well as Jacob both knew I did not want to spend a lot of time waiting More
by Pete
Employees Worked With
Gio, Jacob Perez
December 27, 2018
Fast Friendly Service Product recall. Gio was brilliant. Fast service and great communication. Dropped of car on Friday and it was ready Saturday lunchtime. Great job under Product recall. Gio was brilliant. Fast service and great communication. Dropped of car on Friday and it was ready Saturday lunchtime. Great job under warranty More
by CWD
Employees Worked With
December 27, 2018
Yes but go to parts to verify price first. Romero great guy but it seems that service and parts does not communicate because estimate in the computer way off in relation to Champion spare plugs Romero great guy but it seems that service and parts does not communicate because estimate in the computer way off in relation to Champion spare plugs for a Jeep Commander went to parts before leaving from $28.99 for each one went down to $ 11.00 dólars each this was a huge difference. More
by naomitherealtor
Employees Worked With
Parts where they notice if I change my spare plugs I will be over charge., Richard Romero
December 27, 2018
maintanance service The service crew took care of me from start to finish . Prompt oil change and evaluation of future service work with an estimate . Always a good exper The service crew took care of me from start to finish . Prompt oil change and evaluation of future service work with an estimate . Always a good experience coming here . More
by demet63
Employees Worked With
December 26, 2018
Irresponsible, incompetent, bad service...etc. Irresponsible, incompetent, bad service and the representatives like to treat customers as though they are stupid. I took my van for a simple repair Irresponsible, incompetent, bad service and the representatives like to treat customers as though they are stupid. I took my van for a simple repair and they told me I needed much more than was truly needed. As though this wasn’t enough, they also returned my car to me with additional damage that the car didnt have before I took it in. This is the second time that they’ve done this. More
by joe.hdez
Employees Worked With
