Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,659 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
From The moment that I walked into the dealership until I left, I was treated incredibly well and everyone was very efficient left, I was treated incredibly well and everyone was very efficient More
This is a nice customer oriented dealership where the whole sales team helped me to get a good deal on my truck. Mr Winston from service is an outstanding person, he is knowledgeable and willing to take whole sales team helped me to get a good deal on my truck. Mr Winston from service is an outstanding person, he is knowledgeable and willing to take responsibility. A standing ovation to Mr Winston Anderson More
everyone is very responsive to the costumers presence. I shook up by an amazing lady who was very kind and fluente in her work. I did not have an empruntment for servicing my Gladiator yet she got me in a I shook up by an amazing lady who was very kind and fluente in her work. I did not have an empruntment for servicing my Gladiator yet she got me in and less then 1hour i was on my way out the door, i was impress . More
Repair took longer than needed or told, initial communication poor. Love the vehicle, not so much the service. Had to suggest to parts department that they look to another dealership for parts rat communication poor. Love the vehicle, not so much the service. Had to suggest to parts department that they look to another dealership for parts rather than waiting for who knows how long since they were back ordered. Miraculously they were found within a week. In the meantime, we had the vehicle on the road without the use of a driver's side seatbelt, which they were not concerned about. More
Took my Jeep there for services 5 times. Every time the jeep came back still broken. The information was given to the Manager over the Technicians and was verified to be correct. " New parts Every time the jeep came back still broken. The information was given to the Manager over the Technicians and was verified to be correct. " New parts where still sitting on the technicians parts shelf. This happened twice even when I emailed the manager with pictures of the old parts still on the jeep with the part numbers next to the pictures. They do not have an inspection process to make sure mistakes do not happen and to keep the crooked technicians accountable. So the dealership is getting paid for work they have not done. My jeep is not fully fixed, I was asked to bring it back in so they can "fit it correctly".. Nope.. sorry not going to take it back so they can make more mistakes and mess it up more.. More
Fernando has been an outstanding Service Manager for us since we bought our jeep. Incredibly reliable, timely, friendly and very easy to work with. since we bought our jeep. Incredibly reliable, timely, friendly and very easy to work with. More
Brought in for ABS/traction light issue and the car started to have a miss when it was idling. Ended up replacing a speed sensor on one wheel and did a tune-up. When I picked up the car and was driving started to have a miss when it was idling. Ended up replacing a speed sensor on one wheel and did a tune-up. When I picked up the car and was driving home it started to make a loud squeal from the passenger front right. Turns out a part that was to be snapped into place was not adequately replaced after the work was completed by the technician. I Again had to return to the dealer the next day due to this and have it addressed. The issue with this dealer is a lack of quality control with their work. This is the third time I have had to return to this dealer after having regular maintenance performed for a follow up due to the work being performed not to specification or something not being wrapped up correctly. More
All the staff that I encountered were very friendly and helpful. I don't understand why it has to take so long and be so stressful to buy a vehicle. This dealership did a better job at keeping things movin helpful. I don't understand why it has to take so long and be so stressful to buy a vehicle. This dealership did a better job at keeping things moving. More
The service from Winston and Josh was great. They got everything accomplished I needed. Exceeded my expectations. It is comforting to know that the vehicle is in good shape prior to taking a lon They got everything accomplished I needed. Exceeded my expectations. It is comforting to know that the vehicle is in good shape prior to taking a long trip. More