Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,113 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
The service tech was nice on entry but then disappeared. He was rather preoccupied on my check out helping other customers on the phone. The service was horrible. I sat there almost 4 hours for an oil chang He was rather preoccupied on my check out helping other customers on the phone. The service was horrible. I sat there almost 4 hours for an oil change and tire rotation. I needed a belt change but was told after my service was done which means I need to come back again. For the amount of time I sat there they should have let me know about the belt. It was horrible service. More
Promt and courteus service. I was kept informed of the progress of my auto repairs. All worked on the invoice was performed accordingly. The repair time frame was reasonable. progress of my auto repairs. All worked on the invoice was performed accordingly. The repair time frame was reasonable. More
Good customer service He took care of the service I wanted and was very nice guy and was respectful and did the service I wanted and the right way. I am very happy of the service. Thank you. wanted and was very nice guy and was respectful and did the service I wanted and the right way. I am very happy of the service. Thank you. More
Made an appointment for service at 9:20AM. Arrived right at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I would receive. By 4PM, I hadn’t received an update on my vehicle. I called and was sent to voicemail. By 5PM, I had not heard back so I called again. At this point I was told that my vehicle hadn’t even been looked at yet! I wound up leaving my car overnight, but still had to do all of the work on my end to get a status update the following day. The mechanical issue was resolved to my satisfaction. But the customer service was non-existent this visit. It was the complete opposite experience than what I had at my prior visit! More
Great people 👏 great service and beautiful deals is the place to take care of your cars keep doing a great job god bless you guys stay safe place to take care of your cars keep doing a great job god bless you guys stay safe More
Great jobs as usual at Jeep service center, fast and perfect job Thank you for your services Will be back s o o n thanks perfect job Thank you for your services Will be back s o o n thanks More
I sent my daughter to have my car service we had an appointment for 9 she said there were two cars BEHIND her and the service department service the other cars first and she had to wait for someone to appointment for 9 she said there were two cars BEHIND her and the service department service the other cars first and she had to wait for someone to help her treated her like she was invisible she also has a Jeep she explain that she would never use this please for service or purchase a car because it was horrible this make me wondered about bring my car here again. And I purchased my car from here also. Somethings need to change when customers come in for service. More
Good service, but way too slow. They do as expected but I was there for over 2 hours waiting. I have a ford and they always spent under 1 hour doing exactly the same service was there for over 2 hours waiting. I have a ford and they always spent under 1 hour doing exactly the same service More
Excellent good great I’m very happy with the company and Gio is a good person I like work with people like him. Excellent service and professional Gio is a good person I like work with people like him. Excellent service and professional More