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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,163 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,163 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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February 22, 2019
Fixing of Steering Danny was very nice to work with and listened to everything I had to say and checked out the vehicle himself and checked with me periodically Danny was very nice to work with and listened to everything I had to say and checked out the vehicle himself and checked with me periodically More
by Bpoelking
Verified CustomerEmployees Worked With
Danny Rivera, Eli Lara
Helpful February 22, 2019
Service Justin help me a lot .he us very good advisor and he send me txt when is ready and send me updates for my car Justin help me a lot .he us very good advisor and he send me txt when is ready and send me updates for my car More
by m.villegas
Employees Worked With
Justin Perry
February 21, 2019
My first service was abysmal Service advisor was non responsive, didn’t get a rental in a timely manner had to borrow a vehicle. Kept my vehicle for a week and offered no updates Service advisor was non responsive, didn’t get a rental in a timely manner had to borrow a vehicle. Kept my vehicle for a week and offered no updates unless prompted and left my truck under a oak tree and had sap and leaves all over truck and the truck was absolutely filthy when I got it back. I was offer no advice or information from my service advisor Gio when I picked it up...he couldn’t be bothered... he just had a kid who was a valet give me my keys and paperwork. Considering the truck only had 800 miles and it was the dealership I bought it from.. I expected service after the sale.. sadly disappointed and upset. Communication was dysmal at best. I will be writing a letter to the general manager of the dealership about my experience Eric Pruitt More
by Eric Pruitt
February 21, 2019
Great Service Fast,Friendly and Very informative. Ray made sure I understand everything before and after service. When I was leaving he said Thank you and have a g Fast,Friendly and Very informative. Ray made sure I understand everything before and after service. When I was leaving he said Thank you and have a great day ... More
by Anitra850
Employees Worked With
Ray Lopez
February 21, 2019
Condescending Jerk with no manners I purchased an oil change plan that included 2 oil changes with synthetic oil and did not realize that there was an expiration date. I had to complete I purchased an oil change plan that included 2 oil changes with synthetic oil and did not realize that there was an expiration date. I had to complete both oil changes within 1 year, I was a few months late. So Brian explained that I would have to purchase another $185.00 oil change, "END OF STORY". His words. When I got home I noticed that the $185.00 oil change was for standard Rotella oil, not synthetic. II requested synthetic, again, and paid $185 for non synthetic. WOW! Do yourself a favor and go somewhere else. I know that I will not be going back to this dealership. It is obvious that they are under new ownership. More
by WhiteDog
Employees Worked With
Brian Smith
February 19, 2019
Great Service Justin was a pleasure to work with, he was very polite and kept me updated the entire time with everything that was going on with my vehicle . Justin was a pleasure to work with, he was very polite and kept me updated the entire time with everything that was going on with my vehicle . More
by Hector Sanchez
Employees Worked With
Justin Perry
February 19, 2019
Good service, Danny did a very good job Service was good and Danny did a very good job. The shuttle driver was late coming in and I needed to get to work so I was not as prompt as I would ha Service was good and Danny did a very good job. The shuttle driver was late coming in and I needed to get to work so I was not as prompt as I would have liked More
by Hanson 123
Employees Worked With
Danny Rivera
February 19, 2019
Very unhappy I was SCAMMED! I got from your location a car on September, since then I have only problems with the car.. I'm very un happy.. will NEVER recommen I was SCAMMED! I got from your location a car on September, since then I have only problems with the car.. I'm very un happy.. will NEVER recommend! Jacob the service manager and Gio tried their best to help me and was very nice but as I understand they work in service and cant help more than they did. More
by Lee
February 19, 2019
Very good Good job....thanks very much, the service adviser professionally guide me trough the repair and help me to communicate the car issues also keep me p Good job....thanks very much, the service adviser professionally guide me trough the repair and help me to communicate the car issues also keep me post old the time ..... thanks Eli Lara, good job More
by Ltorres
Employees Worked With
Eli Lara
February 18, 2019
Service excellent, waiting time sucks The service advisor Justin was awesome, but the waiting time was horrible! I get there without an appointment which I understand maybe I have to wait, The service advisor Justin was awesome, but the waiting time was horrible! I get there without an appointment which I understand maybe I have to wait, but been there for almost 4 hours... I can't give 5 stars. More
by shaerogapa
Employees Worked With
Justin Perry
