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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,165 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,165 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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February 26, 2019
Shawn the advisor was excellent in keeping me posted on the vehicle service. I would definitely recommend Shawn to be employee of the month. My vehicle was not guarantee to be ready in keeping me posted on the vehicle service. I would definitely recommend Shawn to be employee of the month. My vehicle was not guarantee to be ready by 3:30 and Shawn made sure it was. Great Job More
by yolandaramos720
Verified CustomerEmployees Worked With
Helpful February 26, 2019
Justin was fantastic! Had to have my Challenger serviced due to a recall. Justin was so friendly and helpful. He even worked to find me a courtesy vehicle so I didn't have Had to have my Challenger serviced due to a recall. Justin was so friendly and helpful. He even worked to find me a courtesy vehicle so I didn't have to wait around for my car. Great customer service!! More
by Jenfalasca
Employees Worked With
Justin Perry
February 26, 2019
Fast and professional Our representative Eli was super friendly and helpful. We appreciated being able to get a loaner. I trust this place because of their honesty. Will be Our representative Eli was super friendly and helpful. We appreciated being able to get a loaner. I trust this place because of their honesty. Will be back in the future! More
by danielstaten
Employees Worked With
Eli Lara
February 26, 2019
Ool change and tire rotation It was fast and efficient, the best part is that they know what kind of oil filter and oil weight it needs so I am worry free that it will keep workin It was fast and efficient, the best part is that they know what kind of oil filter and oil weight it needs so I am worry free that it will keep working as it is supposed to. More
by luisalicea14
Employees Worked With
Danny Rivera
February 25, 2019
Good experience Good service but price was high for service rendered, mechanic was knowledgeable and service advisor was friendly,clean showroom and plenty of cars to Good service but price was high for service rendered, mechanic was knowledgeable and service advisor was friendly,clean showroom and plenty of cars to choose from if buying More
by Ram guy
Employees Worked With
February 25, 2019
Boundless service Most places allow minamul parameters to dictate the quality of afford service. Justin went above and beyond to ensure my service was not compromised, Most places allow minamul parameters to dictate the quality of afford service. Justin went above and beyond to ensure my service was not compromised, and that I felt a tailored experience. It’s within individuals as Justin, establishments as such can continue to thrive. More
by Gmorales
Employees Worked With
Justin Perry
February 25, 2019
Great Customer Service The customer service was very good. I was seen to immediately when I pulled in and was able to see a service advisor that was very informal to my need The customer service was very good. I was seen to immediately when I pulled in and was able to see a service advisor that was very informal to my needs. More
by jeviset
Employees Worked With
Eli Lara
February 25, 2019
Poor communication Dropped off my vehicle for scheduled oil change and tire rotation. Told advisor I was going to leave it and return. Had to call the service department Dropped off my vehicle for scheduled oil change and tire rotation. Told advisor I was going to leave it and return. Had to call the service department to check the status of the repair. Ended up communicating through the text message service which I appreciate. Vehicle was done and I had not been notified. I picked the vehicle up several hours later and a different service agent helped me. There was no cost associated so he just said I was good. There’s no indication of the confusion of my tires or vehicle on my paperwork and nothing was discussed. A few days later I received a text message from the service agent thanking me for letting them arrive my vehicle and asking about my service experience. I replied with a. Question regarding the condition of my tires. No response. 2 days later I received another message letting me know I would receive a survey and if I wasn’t satisfied to contact him first. again, I responded with a question regarding the condition of my tires. No response. It is 2 days later and I still haven’t received a response. I even sent another text. Not super pleased about this experience. More
by skyelaken
Employees Worked With
Ray Lopez
February 23, 2019
Horrific Car brokedown 1/16 and was towed to Centra Florida I called ahead to let your service know it was coming. I received a call back to say it was there. Car brokedown 1/16 and was towed to Centra Florida I called ahead to let your service know it was coming. I received a call back to say it was there. I called 1/17 am was told it was being diagnosed as we speak and I would be kept up dated as to the problem, I never received a call back I called 4 hours later to ask if they had found the problem, I was told problems had been found and parts ordered. Called Friday for up date couldn't get to speak to service agent was on hold for 54 minutes. After calling back and asking for service manager I was told all had been done apart from the garage door open (part was not going to be there until Saturday) I called back Saturday morning told them to forget it I will pick the car up and take it to another dealer, when I got there it had been done. More
by Riley494
Employees Worked With
February 23, 2019
They never contact you back. Tried calling Danny the service advisor six times with no reply. They wait until you come in then they give you a song and dance.Been xx allot of tim Tried calling Danny the service advisor six times with no reply. They wait until you come in then they give you a song and dance.Been xx allot of times.Bought two new vehicles from them but never again.Thank good I can go to Napelton and if I have problems they can do my recall and warranty work.You have been warned.Find a different dealer especially if you need service work.I gave them one star by mistake.Should have been none. More
by rcas709
Employees Worked With
Danny Rivera
