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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,174 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,174 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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March 08, 2019
Disappointed w/ Diagnostic Fees and Confusing Drop Off Was very disappointed at the $100 ‘diagnostic fee’ to look at my exhaust (had brought the car in for a recall). I can see maybe a $50 fee, considerin Was very disappointed at the $100 ‘diagnostic fee’ to look at my exhaust (had brought the car in for a recall). I can see maybe a $50 fee, considering I had my car there already and was in shop. Didn’t even perform a multi-point inspection while it was in. I have my doubts that the exhaust was actually looked at as a text I received stated they were looking at the ‘air.’ They responded that that was an autocorrect error which I understand, however, when I got in my car, the AC was adjusted to ‘low.’ Hmm... Drop off process was extremely confusing. I pulled up into the entry and was not greeted. Unaware of how the process worked, I chose one of the multiple doors to access some help, but no one available. I went inside to look for someone and came across a desk w/ two associates, but they were on the phone and didn’t look up. Recommend more porters to direct the flow. Overall it was a disappointment and will return to the dealership across town in the future. More
by mrj2019
Verified CustomerEmployees Worked With
Justin Perry
Helpful March 08, 2019
Jeffrey’s review Although there was a misstep in the very beginning the team more than made up for it and were extremely helpful...... I appreciated the efforts of Jac Although there was a misstep in the very beginning the team more than made up for it and were extremely helpful...... I appreciated the efforts of Jacob and his team to address my issues More
by eolaguy
Employees Worked With
Jacob Perez, Ray Lopez, Eli Lara
March 07, 2019
Superior Service and Support Thanks to everyone who assisted us during our repair. My daughter’s first time handling a car repair and she felt nervous until should starting workin Thanks to everyone who assisted us during our repair. My daughter’s first time handling a car repair and she felt nervous until should starting working with your team. More
by vince.miller0
Employees Worked With
Danny Rivera
March 07, 2019
Very good service! Perfect installation of tow hitch assembly. Reasonable wait time for the job but waiting time to checking out and getting to pay is unneccesarily long Perfect installation of tow hitch assembly. Reasonable wait time for the job but waiting time to checking out and getting to pay is unneccesarily long. More
by bjorn_k
Employees Worked With
March 07, 2019
I have to be honest, Eli was absolutely incredible! I would recommend this place to anyone who needs work done by professionals. I am super satisfied by the effort Eli put forth! Thanks for everything! I would recommend this place to anyone who needs work done by professionals. I am super satisfied by the effort Eli put forth! Thanks for everything! More
by Risennyx
Employees Worked With
Eli Lara
March 06, 2019
Excellent service !!! Very fast and good prices. In my opinion, this is one of the best Ram dealers in Central Florida. I bring my trucks there for more than 9 years and ne Very fast and good prices. In my opinion, this is one of the best Ram dealers in Central Florida. I bring my trucks there for more than 9 years and never had any problem. More
by rpaepi
Employees Worked With
Justin Perry
March 05, 2019
Good experience Professional and friendly service. My service issue was finished within the time promised. There was a full service cafe serving breakfast, snacks a Professional and friendly service. My service issue was finished within the time promised. There was a full service cafe serving breakfast, snacks and sandwiches - among other things. The have two TVs - one with kid movies and one with adult theme. Loved looking at all the new cars without being hounded about a purchase. My advice is to go mid week to avoid long wait times. More
by dreibeck
Employees Worked With
March 05, 2019
Amazing Brought my car in for an oil change. Was greeted at my car, asked what had brought me in and was directed to a great service advisor who met my needs. Brought my car in for an oil change. Was greeted at my car, asked what had brought me in and was directed to a great service advisor who met my needs. I would definitely keep coming here and recommend it to my friends. They did a great job over all great team effort in keeping the line moving. More
by Marilowe.0322
Employees Worked With
Danny Rivera
March 04, 2019
Misleading price quote and no longer trust them Two days after service, $400 for partial tune up, my check engine light came on!!! Taking to another mechanic on 3/5/19 to have checked!!! Misled fro Two days after service, $400 for partial tune up, my check engine light came on!!! Taking to another mechanic on 3/5/19 to have checked!!! Misled from the beginning!!! Bad practice and disappointing as I purchased my vehicle brand new from this location and always have taken there for all oil changes, etc. rep seemed to try to get me to say there was a problem prior to my coming in. AND NOW MY ENGINE LIGHT IS ON!!!! More
by Mariob1962
Employees Worked With
Eli Lara
March 01, 2019
Service Dept Great experience during my visit. Ray was fantastic! Professional, friendly and knowledgeable. Shuttle service was on point and Maritza was awesome! T Great experience during my visit. Ray was fantastic! Professional, friendly and knowledgeable. Shuttle service was on point and Maritza was awesome! Thanks for your efficiency! More
by Smart360
Employees Worked With
Maritza, Ray Lopez
