Central Florida Chrysler Jeep Dodge Ram - Service Center

Check noise in rear and change fluids Brought vehicle in to check noise coming from rear end, check brakes and change fluids in transfer case and differentials. Upon checking the technicia Brought vehicle in to check noise coming from rear end, check brakes and change fluids in transfer case and differentials. Upon checking the technician found metal shavings in rear differential, gears, bearings and seal in the differential were replaced under the drivetrain warranty and fluids were changed. Dealer provided me with a loaner car while work was done. More

Excellent oil change experience I came in at the end of the day on 10/3/19 for a full synthetic oil change. I called ahead to make sure that this facility was able to service my vehi I came in at the end of the day on 10/3/19 for a full synthetic oil change. I called ahead to make sure that this facility was able to service my vehicle which is a 2014 Honda civic and they were very professional and courteous over the phone! When I arrived I was greeted right away and then Justin completed my intake forms and again was very professional and courteous. Once my oil change service was completed, Teri took over and came to let me know I was ready for check out. Teri was thorough in explaining my vehicle report card and she was very kind and helpful! I've never had such a great experience such as this at a car dealership service center, I am very impressed! Thanks for the excellent service guys! More

$1400 oil indicator repair I went to your service center because my oil indicator was consistently fluctuating up and down. I read online that I had a bad gauge or a bad oil p I went to your service center because my oil indicator was consistently fluctuating up and down. I read online that I had a bad gauge or a bad oil pump, so I brought it to your service center. You quoted me a $1400 repair for two oil leaks... Wow!!!!!!!!! $1400!!! The strange thing is that in your garage there was oil all over the floor but on my garage floor, I didn’t have a single drop. Everyone was very nice to me but I am very, very suspect.... Going forward, I will only come in once I have had another mechanic diagnose the issue. More

Excellent Service Thank you Eli for the outstanding service provided for three of our vehicles. Quick turn around on the maintenance kept us informed at all times, and Thank you Eli for the outstanding service provided for three of our vehicles. Quick turn around on the maintenance kept us informed at all times, and very friendly service. Thanks again More

The best experience I ever have in a dealer Gio gave us an excelent treatment making my wife and me fealing as family. He is very profesional doing what he does..I highly recomend your dealer. Gio gave us an excelent treatment making my wife and me fealing as family. He is very profesional doing what he does..I highly recomend your dealer. More

Hot AC The service department was very curious and professional. My service advisor Eli went to extra care to ensure that I was satisfied. The rental depart The service department was very curious and professional. My service advisor Eli went to extra care to ensure that I was satisfied. The rental department, Mr. C. was superb, fast checking out and returning. There is team work among them, when Eli was out Teri filled in with expert skills. My AC wasn't blowing cold air, it was diagnosed, systematically troubleshot and repaired. This is a Must in Florida. Thank you service department. More

Fast service In fir the first oil change and tire rotation on my 2019 Dodge Durango R/T. Fastest service ever. And they even washed the truck. In fir the first oil change and tire rotation on my 2019 Dodge Durango R/T. Fastest service ever. And they even washed the truck. More

2.5 hours for an oil change?!?! I set up an appointment for 12:00 and arrived 10 minutes early. There was a long line but it seemed be moving fast. It took over 10 minutes to talk to I set up an appointment for 12:00 and arrived 10 minutes early. There was a long line but it seemed be moving fast. It took over 10 minutes to talk to someone. After explaining that all I wanted was what was included in the service package I got when I purchased the truck, I was told it would be about an hour. No problem, we’ll go get lunch. Come back an hour and ten minutes later and I see my truck parked in a space behind the lube quick lube bays. Thinking it was done I went inside to complete the paperwork and get my keys. Nope. They hadn’t even started on it. I was told they’d pull it in right then and it would be 30 minutes tops. Well they did pull it into the garage but it took over an hour to get the oil change done. I can’t imagine being profitable if it takes that long to complete a simple oil change. The concept of having so many “specialists” to take care of the customer instead of a single desk is obviously not working More