Central Florida Chrysler Jeep Dodge Ram - Service Center

oil change With appointments I was waiting for one hour and 30 minutes, I asked how longer I have to waited and they said 2 more hour. I left without the oil cha With appointments I was waiting for one hour and 30 minutes, I asked how longer I have to waited and they said 2 more hour. I left without the oil change More

Electrical Problem Shawn Mock did an awesome job dealing with my problem. He is the best service tech that I’ve worked with at this dealership over many years. Kudos to Shawn Mock did an awesome job dealing with my problem. He is the best service tech that I’ve worked with at this dealership over many years. Kudos to Shawn 👍 More

Oil change I would be much happier if it didn’t take over an hour to get an oil change. I had an appointment and there was only one car waiting in front of me. I I would be much happier if it didn’t take over an hour to get an oil change. I had an appointment and there was only one car waiting in front of me. I do appreciate them pointing out a few worrisome issues. More

Service Device took way to long It took 3 hours for an oil change I had an appointment and they did not get my truck in in a timely manor Device took way to long It took 3 hours for an oil change I had an appointment and they did not get my truck in in a timely manor More

Excellent customer service. Robert Kidwell was my service advisor and from start to finish,, great communication and information. Robert was a pleasure to work with making a stre Robert Kidwell was my service advisor and from start to finish,, great communication and information. Robert was a pleasure to work with making a stressful visit go well. More

service Was needed 2 weeks for a diagnostic. I took the car and come back home with the same problem. At the second visit they found an issue but asked me 2 w Was needed 2 weeks for a diagnostic. I took the car and come back home with the same problem. At the second visit they found an issue but asked me 2 weeks for the part that need to be exchanged. This is a 2017 Pacífica Touring L Plus with only 20k miles. 2 weeks for a part from a new car? That is so much More

Great Service Teri!, my service advisor, was excellent, she kept me informed of all details, with my car, also managed to uber me in and out since I only have one c Teri!, my service advisor, was excellent, she kept me informed of all details, with my car, also managed to uber me in and out since I only have one car. Every thing was complete as promised. She is the reason I am coming back for my car service. Frank More

Service The service and information Justin provided was great. However the wait was way longer than expected and very frustrating. Next time I will be sure to The service and information Justin provided was great. However the wait was way longer than expected and very frustrating. Next time I will be sure to ask all time estimations and check in often. More

Oil change Good experience. Car taken on time and oils changed with tire rotation in less than an hour. They also rinsed/washed the exterior which was awesome. Good experience. Car taken on time and oils changed with tire rotation in less than an hour. They also rinsed/washed the exterior which was awesome. More

Outstanding Service Department I contacted the Service Department when I experienced a problem with my SVU while traveling out of town. Jeffrey answered the phone and was very court I contacted the Service Department when I experienced a problem with my SVU while traveling out of town. Jeffrey answered the phone and was very courteous and helpful. He had me bring my SVU right in and kept me updated thru out the day. My SUV was completely checked out, everything fixed and ready by that evening. They provided me transportation to and from my hotel. Highly recommend. More