Central Florida Chrysler Jeep Dodge Ram - Service Center

I drop my jeep off about 3:30 PM it was ready before 5 PM. I had one update in that hour and I was on my merry way. Easy breezy in and out. Service Advisor was Rodne. PM. I had one update in that hour and I was on my merry way. Easy breezy in and out. Service Advisor was Rodne. More

Vehicle was dropped off on a Monday morning. Vehicle was not even looked at until Wednesday at the earliest. I know this because I had to call to ask what the status was and they couldn’t find my informati not even looked at until Wednesday at the earliest. I know this because I had to call to ask what the status was and they couldn’t find my information in the system and didn’t know what vehicle it was. Once they started work on it they told me it needed a starter and it would take a day to get the part so it’d be done on Thursday. Thursday they said they did not have the part yet and the vehicle would not be done until Saturday. Once I finally went to pick up the vehicle they charged me an extra hour for labor! I had to call at least twice a day to make sure everything was moving along once they actually started working on it. Overall very poor experience, it should not take 5 days to change a starter. More

Bob was very customer-centric, communicative and personable. He assisted me with coupons and explained in detail my service. Checkout was easy and didn’t take too long. personable. He assisted me with coupons and explained in detail my service. Checkout was easy and didn’t take too long. More

Bob was great! I had a recurring problem with my car and Bob fixed!! I appreciated so much!! But Bob was the only one who attended me with kindness and dedication to understand the problem with my car! Bob fixed!! I appreciated so much!! But Bob was the only one who attended me with kindness and dedication to understand the problem with my car! More

Literally made my first experience so easy I will definitely be coming back! Employees were super nice and I felt genuinely cared about providing the best option for what you are looking for. definitely be coming back! Employees were super nice and I felt genuinely cared about providing the best option for what you are looking for. More

Nice Jeep dealer facilities in Orlando The reason I Nice Jeep dealer facilities in Orlando The reason I don’t give 5 stars is because they didn’t wash my car after service done Nice Jeep dealer facilities in Orlando The reason I don’t give 5 stars is because they didn’t wash my car after service done More

Great service. I was a walkin and was there 2hr for an oil change really to long. Thank you for the survey, Jeep Wrangler unlimited. oil change really to long. Thank you for the survey, Jeep Wrangler unlimited. More

Only one time way back I mention something about this location and I regret it. These people here have a lot of pride they really care about the quality of whatever it is that they can do regarding ur a location and I regret it. These people here have a lot of pride they really care about the quality of whatever it is that they can do regarding ur auto. Thank again central Florida . More

Good experience. Teck.was knowledgeable. Was told needed brakes. Price was to expensive. Went to tires plus spent half, with more work added. Have a good day. brakes. Price was to expensive. Went to tires plus spent half, with more work added. Have a good day. More

Bad customer service can’t get through to service reps or find out status. Escalations don’t work. Find somewhere cheaper and more reliable. Promises aren’t delivered find out status. Escalations don’t work. Find somewhere cheaper and more reliable. Promises aren’t delivered More