Central Florida Chrysler Jeep Dodge Ram - Service Center

Warranty issue Terry was great excellent customer service,came back in a timely period very nice and kind,pleasant staff and customer service a food court even the s Terry was great excellent customer service,came back in a timely period very nice and kind,pleasant staff and customer service a food court even the sales staff More

I had great service Everything was handled properly. I work with service his name is Robert. I was greeted promptly by the staff in service and they asked how they could Everything was handled properly. I work with service his name is Robert. I was greeted promptly by the staff in service and they asked how they could help me. More

Great facility Best service for FCA in central Florida. Had oil change done and tire rotation. It took less than 45 minutes and I was greeted immediately. Best service for FCA in central Florida. Had oil change done and tire rotation. It took less than 45 minutes and I was greeted immediately. More

Great service ! I was traveling with family on vacation here, ran into some technical problems in the car. Called and talk with Terri, She was awesome on the phone ! I was traveling with family on vacation here, ran into some technical problems in the car. Called and talk with Terri, She was awesome on the phone and told me when I could come to ask for her and she would help me further. When arriving I asked for Terri, She came out and met me in my car I showed her the problem went to her desk and she took care of it! Awesome service advisor!! More

Good experience I’m from out of town and didn’t have the time before my trip to have oil change done so when I arrived I found this location in Orlando. I called firs I’m from out of town and didn’t have the time before my trip to have oil change done so when I arrived I found this location in Orlando. I called first and was told no appointments for this service were necessary. I arrived and had one car in front of me for the express service the dealership has. There are 2 bays but only one was utilized. I checked in with my service advisor and then waited. I stayed outside to watch on a bench they provided which was nice as it was nice to be outside. I watched as only one service tech worked the tire rotation and oil change on the vehicle in front of me and just as he was ready to pull it in the bay a manager went up to him and told him he needed another job done elsewhere. A little while later he drove off and soon another tech arrived and did my service. So overall an hour and fifteen minutes which isn’t too bad. Everything else about the dealership seemed nice and very clean. My service advisor Gio was nice and accepted my coupon from Mopar which was on my phone. Only thing is that I’m not seeing the service on my Chrysler/Mopar app in my vehicle history. I’ll look into why later. More

Engine Repair Came in to get repair done to engine of car. Did a fabulous job of communicating what needed to be done and getting me into a rental car with no hassl Came in to get repair done to engine of car. Did a fabulous job of communicating what needed to be done and getting me into a rental car with no hassle. Explained in detail what needed to be completed and working with my warranty to save me money. More

Service From the time we arrived until we left we were treated as valued customers. Service was timely performed and charged explained. Clean waiting area. Gr From the time we arrived until we left we were treated as valued customers. Service was timely performed and charged explained. Clean waiting area. Great experience. More

Jeep Renegade Service Everyone is always super helpful at this dealer. I feel comfortable and welcomed whenever I have to bring in my vehicle for service. Granted its not t Everyone is always super helpful at this dealer. I feel comfortable and welcomed whenever I have to bring in my vehicle for service. Granted its not the closest place to me if I can make the drive happen I will. Love the service and friendliness. More

Not great honestly. being honest, when I pulled in for a quick lube I waited for a good fifteen minutes before anybody came to see me and then once I was dealing with th being honest, when I pulled in for a quick lube I waited for a good fifteen minutes before anybody came to see me and then once I was dealing with the service advisor oh, he was very quick with me and seemed as though I was wasting his time. For as big and as extravagant as the dealership was, the service department did not make me feel as though I was getting service to the Quality that size of a dealerships demands. More

Waited extra for no reason. I told my service person that I was going to leave to please call me when my car was ready. I was not informed that my car was ready and waited outsid I told my service person that I was going to leave to please call me when my car was ready. I was not informed that my car was ready and waited outside for an hour extra until I went to ask about it. More