Central Florida Chrysler Jeep Dodge Ram - Service Center

Ryan Smith listen and assured me they will fix the problem. Eli Lara told me what was wrong and communicated to me daily. Best Service ever. Thank You problem. Eli Lara told me what was wrong and communicated to me daily. Best Service ever. Thank You More

Service department:My name is Ricardo I’m a current Service department: My name is Ricardo I’m a current Central Florida Chrysler Jeep client. I’ve always experienced good customer service from the se Service department: My name is Ricardo I’m a current Central Florida Chrysler Jeep client. I’ve always experienced good customer service from the service and sales department, however the last visit was very disappointing I came to do an oil change and to fix a flat tire that I purchased there a year ago. I left the dealer with the flat tire because according to the service person he has to send paper work to get to get approval for replacement. I’ve been in contact with him via phone and also text several times and I’m still waiting for approval. I’m driving my car with a screw in the tire for about two weeks. I’m waiting to get this issue resolved as soon as possible. More

They spent 3 hours changing the oil for my car, they did not get me updated about the waiting time. Waiting time was too long. not get me updated about the waiting time. Waiting time was too long. More

Shaun was fantastic .Took my car in right away I wasn't to happy cause my car only has 200 miles on it .He explained what the problem was and got it corrected Great job Shaun I am tell my friends about my to happy cause my car only has 200 miles on it .He explained what the problem was and got it corrected Great job Shaun I am tell my friends about my experience with your dealership.Great job Shaun More

I went on Thursday to have a fault checked on the car that only has 3 months of use and the review lasted 3 hours and nothing was repaired because they did not have the replacement, I had to go the next that only has 3 months of use and the review lasted 3 hours and nothing was repaired because they did not have the replacement, I had to go the next day to have the repair done. lasted 3 hours or more More

I was taken care of as soon ad I arrived. Very friendly techs will continue taking my car there thank you very much. Happy Customer. techs will continue taking my car there thank you very much. Happy Customer. More

Very nice service. Personnel is Very nice. BUT: all that is lost when I was charged 6 quarts of oil when my vehicle takes only 4.5. This happened even though I previously called to make the appointment And is lost when I was charged 6 quarts of oil when my vehicle takes only 4.5. This happened even though I previously called to make the appointment And was told the wrong overcharging price I had to lookup the oil capacity of my engine to find it was 4.5 quarts. had to speak to the supervisor in order to have him correct the error. Obviously he didn’t. That gives a bad feeling. How many people you do this to that really don’t know the oil capacity of their engine? This led to me being charged a almost 36$ for a coupon with a 19.99 for oil change. And then when I asked for the second time to correct the overcharged price he went back to Invoicing and brought back a 25 something $ invoice saying the coupon covered the oil only but not the shop supplies. This also was an unpleasant experience. Looks like a booby trap you do to everyone. I doubt I will recommend the service. I hate being scammed. More

Shawn was very helpful, courteous and professional. Came in for an oil change and recall. Service was great. Fixed my recall. Will definitely recommend. Thanks. in for an oil change and recall. Service was great. Fixed my recall. Will definitely recommend. Thanks. More

Was not happy with my last service due to lack of communication. I had to follow up with the service agent a few times. Did not received any paperwork on my vehicle upon leaving and I also asked for communication. I had to follow up with the service agent a few times. Did not received any paperwork on my vehicle upon leaving and I also asked for an estimate about getting something fixed and never heard anything about that as well. More

Great service every time I visit. Speedy service I always do my services with Justin. I would never go anywhere else or any other advisor do my services with Justin. I would never go anywhere else or any other advisor More