Central Florida Chrysler Jeep Dodge Ram - Service Center

Good Service and good for shopping a new car or use car. When I have a trouble with my car, only Robert can help me with the issues. Appreciation for your working hard and satisfaction customers each day. I When I have a trouble with my car, only Robert can help me with the issues. Appreciation for your working hard and satisfaction customers each day. I really recommend all my friends to come buy a new car or user car at Chrysler Jeep Dodge Ram More

Easy appointment scheduling. Professional service attendant that made service on my vehicle hassle free. Clean waiting area while I waited for me vehicle to finish. attendant that made service on my vehicle hassle free. Clean waiting area while I waited for me vehicle to finish. More

Great staff. Excellent service. Always willing to help the customer. I always receive excellent customer service. Eli is very knowledgeable and goes above and beyond to help the customers. I recommend C the customer. I always receive excellent customer service. Eli is very knowledgeable and goes above and beyond to help the customers. I recommend Central Florida Chrysler. More

Was treated very poorly. Waited for radio repair for 3-4 months. Radio finally received by dealership. Made appointment to come in. Showed up for appointment and was told by Eli that work could not be done months. Radio finally received by dealership. Made appointment to come in. Showed up for appointment and was told by Eli that work could not be done because mechanics had COVID. Would have to wait another week. He also said we should have received a call that our appointment was canceled. We did not receive a call. Then he said there was no appointment in the computer. I called my husband who spoke with Eli. Eli was very rude and would not let my husband speak. My husband asked to speak with Jacob Perez and Eli said he is in a meeting upstairs it is Friday morning. He told us to email Jacob. I made an appointment for the following Friday and left. I spoke with my husband who in turn called Jacob Perez. Jacob called me and asked me to bring my truck in and ask for him when I returned. When I returned, Jacob stated that the way I was treated was not the way the dealership does business. He stated that he had the lead mechanic waiting to work on my vehicle. The work was complete within 40 minutes. Eli told me it would take 2-3 hours. We have purchased 4 vehicles from this dealership and have never been treated as bad as we were. Jacob said that any time we need service to ask to speak with him. Jacob saved the day and needs to be commended for his customer service and Eli needs to be trained in how to deal with upset customers. More

The two people i have talked with in the service department have always kept me in the loop and are very courteous. They also have really nice personalities and listen to me when I tell them I’m hav department have always kept me in the loop and are very courteous. They also have really nice personalities and listen to me when I tell them I’m having issues with my car. More

Buen servicio y atencion Al cliente. Se me hizo revision de mi vehiculo y me aconsejaron en Todo momento cuales eran Las mejores formas de mantenerlo de mi vehiculo y me aconsejaron en Todo momento cuales eran Las mejores formas de mantenerlo More

It took forever to have my car fixed.service department needs a lot improvement in communication. In 3 weeks service never called me to update me about my car. needs a lot improvement in communication. In 3 weeks service never called me to update me about my car. More

Eli is a professional and always goes out of his way to help me no matter what. Keeps me updated on progress and is very knowledgeable on technical service issues. help me no matter what. Keeps me updated on progress and is very knowledgeable on technical service issues. More

Keith was very professional and provided me with updates during the entire process. He called to make sure that I was comfortable with the loaner car. The entire experience was very pleasant and I would r during the entire process. He called to make sure that I was comfortable with the loaner car. The entire experience was very pleasant and I would recommend them to anyone in the future. Thank you Keith for all your hard work! More

Experienced great customer service ever, attention to details human touch, followed COVID 19 protocol noticed clean up sanitized all the areas, job well done! I will continue using their services details human touch, followed COVID 19 protocol noticed clean up sanitized all the areas, job well done! I will continue using their services More